Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

643 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 6 days ago

Reviews


BZ
Bruce Z.
Spring Valley, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Bruce said the staff handled his service quickly, and correctly.
This review was collected via phone interview by Customer Research Inc.

TD
Thalia D.
Bonita, CA
Toyota Prius c
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Thalia said the staff took care of everything, it was flawless.
This review was collected via phone interview by Customer Research Inc.

AR
Arthur R.
San Diego, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Arthur said the service he received was exceptional, and he appreciates it.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 06/25/2018

Thank you Mr. Arthur for the positive feedback. We are happy that you had a great experience here and look forward to servicing your vehicle in the future. 


MC
Moraima C.
Bonita, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Moraima said she received good service. The staff kept in touch with her for their estimate, and the vehicle was done very quickly.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 06/25/2018

Thank you for the positive review! We appreciate your business. 


EC
Eduardo C.
San Ysidro, CA
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Eduardo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Spring Valley, CA
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
great place
I have be coming here for 7 years now. Have not been disappointed. And I like that they save me money and do excellent work.
Andrea C. from Petro Auto Care responded on 06/25/2018

Always a pleasure - we are thankful for you as a customer and person. Thank you for the positive review. 


MM
Megan M.
Chula Vista, CA
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Megan said the girl working in the front was nice, helpful, and informative. She came out and checked the vehicle with her. She was up front and the price she quoted was the same price they charged.
This review was collected via phone interview by Customer Research Inc.

MH
Musa H.
Spring Valley, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Musa said that the service didn't take too long and was fairly priced.
This review was collected via phone interview by Customer Research Inc.

RS
Ric S.
San Diego, CA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Ric said that he has been a customer for years, the customer service is great and he can't beat their prices. He appreciates Andre very much.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 06/12/2018

Thank you Ric! We appreciate the kind & positive review. It is customers like you that keep us going and striving to give the best experience possible. 


RR
Renaro R.
Spring Valley, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Renaro said, he thinks he got a good deal here.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 06/12/2018

Renaro, we know you did! :) Thank you for your business. 


RJ
Rick J.
Chula Vista, CA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Rick said the staff was efficient and did what they said they would do. The employees were very friendly.
This review was collected via phone interview by Customer Research Inc.

GA
George A.
Spring Valley, CA
Hyundai ELANTRA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Knowledgeable,Honest and will treat you like family!
I have been bringing my vehicles here for quite a while and have been nothing but happily satisfied. They have always demonstrated integrity and honesty. Treated me fairly and most of all they have always treated me like family which makes me feel like I am part of the Petro family and that goes a long ways for me. It is so hard these days to find a business with this kind of philosophy and business model. Thank you so much Andrea and petro you’re the best!!

FH
Frederick H.
Spring Valley, CA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
Frederick said the service was almost perfect, and he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AW
Andrew W.
California
Chevrolet Nova
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Andrew said this business was very timely and efficient. His vehicle was done fast.
This review was collected via phone interview by Customer Research Inc.

DJ
Deandre J.
El Cajon, CA
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Deandre said they did a good job and they were great.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 05/18/2018

Thank you for the great response Deandre. We appreciate your business and the positive feedback. 


AY
Arnold Y.
San Diego, CA
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Arnold said that he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 05/18/2018

Thank you for positive feedback! We look forward to doing business in the future. 


LW
Larry W.
San Diego, CA
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Larry said this business did ok. The lady in the office was nice. He is satisfied.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 05/18/2018

Thank you for your business. We appreciate the positive feedback. 


AS
Antionette S.
San Diego, CA
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Antionette said she has worked with this business before. It is fast, efficient, and reasonably priced.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 05/18/2018

We love it when our customers recognize how hard we work to be fair and do good work. Thank you for the positive feedback and your business. 


JM
Joe M.
Spring Valley, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Joe said the employees provided good service. He has used this business for 15 years.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 05/18/2018

Always a pleasure working for you. Thank you for your business! 


DB
Davis B.
Spring Valley, CA
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Davis said everything worked out well.
This review was collected via phone interview by Customer Research Inc.