Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

681 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago

Reviews


GA
George A.
Spring Valley, CA
Hyundai ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Such a family Atmosphere
I always look forward to bringing my vehicle in because they always take such good care of me and my vehicle and they always treat me like family not only is it nice but I look forward to bringing my vehicle in. I have never felt that way about any other place that takes care of me so well I just love it !!!!!!
Andrea C. from Petro Auto Care responded on 11/14/2018

Thank you for the kind words and great review. We feel proud to take care of our customers in a way that lets them know they are important. We appreciate you! 


VD
Victor D.
Spring Valley, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Victor said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 11/14/2018

Thank you Victor for your business! 


JM
Joe M.
Spring Valley, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Joe said the business always does a good job.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 11/14/2018

Thank you!!! 


LC
Laurie C.
Spring Valley, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Laurie said every time she has gone to this business, the staff is good to her. She thinks they are very trustworthy. They are great.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 11/14/2018

Thank you for the positive feedback / great review. We appreciate you and your buiness. 


AG
Allen G.
San Diego, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke to Allen. He said that they don't try to rob him and the girls are nice and the guy that works on the vehicle is cool.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 11/14/2018

Allen, we are pretty cool! *two thumbs up* Thanks for the great review and feedback. We appreciate your business. 


PG
Pedro G.
San Diego, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Pedro said the staff was pretty efficient. They told him that they would do the work right away, and did it. The service was good. He's been there before.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 11/14/2018

Thank you for the review! We appreciate the positive feedback and are grateful for your business. 


TQ
Thomas Q.
San Diego, CA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Thomas said the business took good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 11/14/2018

Thank you for your business Thomas! I appreciate the positive review. 


EP
Enrique P.
San Diego, CA
INFINITI G35 Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Enrique said the service the business provided was good, but his vehicle is still having issues that is out of their hands.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 10/26/2018

Enrique, if there is anything we can do, please let us know. Thank you for your business. 


MB
Miguel B.
Spring Valley, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Miguel said that the mechanic made some recommendations that were followed and vehicle was fixed well.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 10/26/2018

Thank you for the positive review! We appreciate your business. 


SB
Sarah B.
Spring Valley, CA
Subaru Forester
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/18/2018
Great
Great but stop asking
Andrea C. from Petro Auto Care responded on 11/14/2018

 Mrs. B, thank you for your business. We are happy that your experience with us went well. 
We apologize for any inconvenience that Sure Critic has caused while obtaining the information needed for the review.  We value our customers feedback.  
I'm gonna focus on the important part, we were GREAT! Thank you, again. 


AL
Alfredo L.
California
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Alfredo said it is an excellent service and communication.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 10/23/2018

Thank you for your business! We appreciate the great feedback. 


JC
JOHN C.
Chula Vista, CA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Auto Service
Have taken my cars there for years. Very good service. Have always been satisfied with their work.
Andrea C. from Petro Auto Care responded on 10/26/2018

Always a pleasure. Thank you for your business. 


AG
Antionio G.
El Cajon, CA
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
quality service
I was scheduled to come in on the following day and I was called to bring the car for service that same day and they took care of it before 3 pm
Andrea C. from Petro Auto Care responded on 10/23/2018

Thank you! I was happy that we were able to get you the vehicle sooner than expected! 


RH
Richard H.
San Diego, CA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MH
Musa H.
Spring Valley, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Musa said the staff at this business repaired his vehicle.
This review was collected via phone interview by Customer Research Inc.

TD
Taryn D.
Lemon Grove, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Taryn said it was easy and everything was good.
This review was collected via phone interview by Customer Research Inc.

MA
Manny A.
San Diego, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Manny said he likes this business.
This review was collected via phone interview by Customer Research Inc.

DL
Don L.
Spring Valley, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Don said this business provides good service and they take care of him.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 09/04/2018

Thank you for always thing thinking of us! We appreciate your business. 


MB
Mildred B.
San Diego, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Spoke with Mildred's husband. He said the employees provided excellent service. They did great work and gave him a lot of information regarding his vehicle. The woman working at the front desk was great and answered his questions.
This review was collected via phone interview by Customer Research Inc.
Andrea C. from Petro Auto Care responded on 09/04/2018

Thank you for the business and the positive review! 


LH
Laurdis H.
San Diego, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Excellent service.
My muffler was bad and Petro fixed it at a good price. Always satisfied with their work and prices
Andrea C. from Petro Auto Care responded on 08/31/2018

Thank you for your business!