Pfefferle Tire & Automotive Service Inc.

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1228 Reviews

ReScore Reviews™ (12)

Overall Rating 3.9166667/5Overall Rating 3.9166667/5Overall Rating 3.9166667/5rating 3.9166667rating 3.9166667
Overall Rating 2.4166667/5Overall Rating 2.4166667/5rating 2.4166667rating 2.4166667rating 2.4166667
97% Would Recommend
Latest Review 1 day ago
Review for Pfefferle Tire & Automotive Service Inc.
Mike A. on 03/05/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Mike said the staff at the business rushes through the oil changes and there is no way they could be thoroughly checking his vehicle in ten minutes. They are always trying to sell him something he does not feel he needs and he does not think he will be going back there. He would not recommend them to others because of the reasons mentioned.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/03/2015
Review Created: 03/05/2015
This review was collected via phone interview by Customer Research Inc.
Steve P. at Pfefferle Tire & Automotive Service Inc. responded on 03/09/2015

Hi Mike,

We are sorry you feel this way.  Our quick lube is there to be quick.  If you do not feel you are receiving a thorough inspection, why don't you make an appointment at the main shop.  Typically, it will take 45 minutes to an hour for an oil change and full inspection here.  About selling you something, we are no pressure.  None of our staff use pressure sales tactics.  We present you things that we recommend your vehicle may need.  It is up to you whether you purchase these items or not.  Thanks for your business.

Chris Pfefferle