Pfefferle Tire & Automotive Service Inc.


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1251 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 3.9166667/5Overall Rating 3.9166667/5Overall Rating 3.9166667/5rating 3.9166667rating 3.9166667
Original
Overall Rating 2.4166667/5Overall Rating 2.4166667/5rating 2.4166667rating 2.4166667rating 2.4166667
97% Would Recommend
Latest Review 3 days ago
Review for Pfefferle Tire & Automotive Service Inc.
Brent M. on 04/04/2015
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Brent said the business gave him a estimate that was $700 more than other businesses. He told them he would have the work performed at this business if they matched the other estimates but they told him absolutely not. When he told them he was not going to have the work performed there they were rude and obnoxious. They were also rude to his daughter when she went to pick up the vehicle. He would not recommend the business because of what has already been shared and would not use them again.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/31/2015
Review Created: 04/04/2015
This review was collected via phone interview by Customer Research Inc.
Steve P. at Pfefferle Tire & Automotive Service Inc. responded on 04/14/2015

Brent

I am sorry you had a visit that did not exceed your expectations. We always give the best price we can, I do not know if the other estimate did not have some of the items we included. We always strive to be friendly helpful and competetive in our pricing and we appoligize if we failed to provide you that experience. I hope that you will try us again in the future.

Thank You

Chad