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Pfefferle Tire & Automotive Service Inc.

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,243 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
13
Total ReScores
3.9
ReScore Average
94
Net Promoter Score ®

Business Details

About

Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(513) 829-1900

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
479 Nilles Rd Fairfield, OH 45014
Pfefferle Tire & Automotive Service Inc.'s Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,243 Reviews)

RR
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Ray R.
Fairfield, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2015
verified customer Verified Customer
Oil Change
Is the $15 dollar charge for tire rotate, I don't remember paying that in the past. I haven't need a oil change since the late part of last year. Maybe I paid it B4 and didn't realize it,but it was a shocker. If price changes is what it take to continue to get great service I understand. Oh the $5 charge to top off fluid, that I do not agree with. I paid the $5 and don't know if anything was top off or not. My next visit I will not agree to that until they tell me what needs top off and what don't. I might have paid just to have 2or3 oz of window washer fluid.By the way I was ask to pay the $5 before the hood was raised.
Not Recommended
Chris P., Owner from Pfefferle Tire & Automotive Service Inc. responded on 07/31/2015 06:58 AM

Ray

Yes we do charge $15 for a tire rotation unless you bought the tires from us then it is free. I believe the $5 charge you are referring to is the difference between the economy and full service oil change. The economy oil change is for the do it yourselfer and does not  include looking the car over. The full service oil change checks and tops all fluids, checks and adjusts tire pressure, checks battery, belts and hoses, and gives your car a general look over which I feel is an excellent value at only $5 price difference. We look forward to seeing you on your next visit.

Chad

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