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Pfefferle Tire & Automotive Service Inc.

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,242 Reviews)
94
Write a Review
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Score Details

5 stars
89%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
13
Total ReScores™
3.9
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(513) 829-1900
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
479 Nilles Rd Fairfield, OH 45014
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Pfefferle Tire & Automotive Service Inc.'s Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,242 Reviews)
Write a Review
Recent Reviews
CG
gravatar
Charlotte G.
Fairfield, OH
Oldsmobile Alero
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/15/2013
verified customer Verified Customer
Left with brake problem
I arrived to get my oil changed with no problems with my brakes whatsoever. Left there and not even pulled out of driveway when my brakes went all the way to the floor. I had it looked at elsewhere and was told air in line most likely from cap being removed and brake fluid checked. I called them back and discussed the problem and was told that they didn't do anything at all with brake fluid - but yet I paid for all fluids to be topped off - that it was just a coincidence. Other people that I know have also had problems - including oil completley being forgotten to be put back in which blew their engine - but yet I figured that was a fluke and nothing bad would happen to me. Boy was I wrong. Will probably not return again.
Not Recommended
Chris P., Owner from Pfefferle Tire & Automotive Service Inc. responded on 07/27/2013 07:24 AM
Hi Charlotte, I talked to you on the phone and you brought your car in to let us look at it. I found that one of your front brake calipers was stuck on causing your brake fluid to boil and not allowing your car to brake properly. It is unrelated to the oil change we did on your car. Were you happy with our response to your original issue with us?
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