As a Customer Service Consultant, I constantly speak of the 'Two Dimensions of Quality', being the realms of the Personal and the Practical. In all that they do, the staff of P.C.C. imbue their work with that magic combination of excellent and personal service, which makes it a pleasure to do business with them.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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