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Premier Nissan Stevens Creek

Average Score
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(13 Reviews)
-100
Write a Review
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Score Details

5 stars
38%
4 stars
<1%
3 stars
<1%
2 stars
7%
1 star
53%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Car Dealer, New Car Dealer, Used Car Dealer
Contact
(408) 983-5900
Closed
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (US & Canada)
4855 Stevens Creek Blvd Santa Clara, CA 95051
Get Directions

Score Details

5 stars
50%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
50%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Car Dealer, New Car Dealer, Used Car Dealer
Contact
(408) 983-5900
Closed
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (US & Canada)
4855 Stevens Creek Blvd Santa Clara, CA 95051
Get Directions

Score Details

5 stars
33%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
66%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Car Dealer, New Car Dealer, Used Car Dealer
Contact
(408) 983-5900
Closed
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (US & Canada)
4855 Stevens Creek Blvd Santa Clara, CA 95051
Get Directions
All Departments' Reviews
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(13 Reviews)
Write a Review
Recent Reviews
RH
gravatar
Robert W H.
San Jose, CA
NISSAN LEAF
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/08/2015
verified customer Verified Customer
Category: Service
Service is okay, but hard to connect
I'm reasonably happy with the service I've received at Stevens Creek Nissan, but over the years, I've found it's very hard to get calls answered, service appointments set up, and it's essentially impossible to get calls returned (I've only had 2 calls returned for 10 messages left, which really isn't very good for most businesses). If you're willing to put in the extra effort, and Stevens Creek Nissan is much closer than other Nissan dealerships, then it might be worth the extra work to save commuting time during service visits.
Recommended
Yolanda B., Director Of O.L.M-Owner Loyality Manager from Premier Nissan Stevens Creek responded on 08/10/2015 05:11 PM

Hi Robert
Thank you so much for the feedback.  It makes us excited here that you have been with us over the years. I'm really sorry for the no calls answered, service appointment set. We our in the process of hiring a few more service advisors. To make sure every one is in good hands and needs are being met.  We are putting the extra effort to fine the best Advisors. 

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