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Premier Nissan Stevens Creek

Average Score
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(13 Reviews)
-100
Write a Review
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Score Details

5 stars
38%
4 stars
<1%
3 stars
<1%
2 stars
7%
1 star
53%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Car Dealer, New Car Dealer, Used Car Dealer
Contact
(408) 983-5900
Closed
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (US & Canada)
4855 Stevens Creek Blvd Santa Clara, CA 95051
Get Directions

Score Details

5 stars
50%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
50%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Car Dealer, New Car Dealer, Used Car Dealer
Contact
(408) 983-5900
Closed
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (US & Canada)
4855 Stevens Creek Blvd Santa Clara, CA 95051
Get Directions

Score Details

5 stars
33%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
66%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Car Dealer, New Car Dealer, Used Car Dealer
Contact
(408) 983-5900
Closed
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (US & Canada)
4855 Stevens Creek Blvd Santa Clara, CA 95051
Get Directions
All Departments' Reviews
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(13 Reviews)
Write a Review
Recent Reviews
MJ
gravatar
Mahesh J.
Redwood City, CA
NISSAN ALTIMA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/17/2015
verified customer Verified Customer
Category: Service
Avoid this dealership
Very poor customer service. No one to answer fiance all questions. Fiance agent asked us to wait outside his office but never come back to us. Sales people not showing real interest on helping you. Service department is worst. Lines go out the street bit no one seems to care about it. Wait on the line more than 1/2 hour but no one apologize for the delay. No one in this place have genuine. Interest of helping you. It was a very good dealership under Stevens creek Nissan. But now a place you should avoid. I won't go back. I was a former customer and never go back.
Not Recommended
Yolanda B., Director Of O.L.M-Owner Loyality Manager from Premier Nissan Stevens Creek responded on 08/17/2015 12:13 PM

I'm sorry to hear about that. I can acknowledge that during this time. we staff accordingly for a slow season, and for whatever reason customers groups come through totally surprising our staff and swamping them. They got overwhelmed, and it came out in your experience. I apologize for that inconsistent service, and hope you can understand there is always a reason- however unexcusable.

I do hope you dont't judge the entire company by this one experience. We strive to do just one thing..... Create positve human connection. Feel free to reach out to me directly if you ever have any questions or comments, or if there is anything we can do to help remedy your experience.

Thans again for the feedback.

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