Pro-Tow:Towing Auburn Maple Valley


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1359 Reviews

96% Would Recommend
Latest Review 27 days ago
Trenton on 06/01/2017
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Trenton said the driver was nice and professional.
Category: Service
Review Created: 06/01/2017
This review was collected via phone interview by Customer Research Inc.
Twanna on 05/31/2017
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Twanna said the driver from this business was very courteous and everyone was very nice. She had to wait until the following day because they had an auction and she waited for two and a half hours. She checked the website and it didn't mention anything about the policy for paying with a credit card. She had to go get cash because they charge a fee when using a card.
Category: Service
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Zach N. on 05/31/2017
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Zach said everything went well during his visit to this business.
Category: Service
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Pauly on 05/30/2017
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Pauly said he was satisfied with his overall experience and they did a very good job.
Category: Service
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
James on 05/26/2017
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James said the driver, Neil, was awesome, nice, courteous and friendly.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Abraham on 05/26/2017
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Abraham said the driver arrived at a moderate time and was very proper, very helpful and very courteous. He helped him lower his vehicle into a very difficult spot. He went above and beyond to help him.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Thomas S. on 05/26/2017
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Thomas said the driver was very friendly and did his best to help.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Welcome on 05/26/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Welcome said he gave this business directions on towing his vehicle and it should have only taken an hour and 7 minutes to tow his vehicle. They did not listen to the directions he provided and went a different way so he got charged for 2 hours instead of 1. Once he paid for everything, he asked for a receipt and they told him they would send it to his email and he never received it. He is wondering why they did not provide him with a receipt once he made the payment. He was not satisfied with the communication because he still has not received his receipt. He was not satisfied with the dispatcher because they did not follow directions.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Candice on 05/26/2017
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Candice said the staff was personable.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Larry B. on 05/26/2017
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Larry said the business is great.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Courtney on 05/26/2017
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Courtney said this business was perfect
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
John on 05/26/2017
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John said the service was good and the employees were professional.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Geyra on 05/26/2017
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Geyra said the business did what they said they would do and they were on time.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Rocky on 05/26/2017
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Spoke with Rocky. He said the business did a good job and he was happy with the experience.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Singh on 05/26/2017
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Spoke with Harvey. He said this business showed up on time and was able to get him out of the situation he was in pretty quickly. They could lower their prices but his experience was good.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Julia on 05/26/2017
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Julia said she did not have any problems with this business.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Dave on 05/26/2017
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Dave said they were very helpful and very good. He was very satisfied with their service.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Mike J. on 05/26/2017
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Mike said they sent in an inexperienced driver who was 20 minutes late. He then took an hour and a half to hook up to his vehicle. He suggested this business get an experienced worker with knowledge of the equipment.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Vinny on 05/26/2017
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Vinny said the staff was very friendly. They towed his vehicle home quickly.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Dan on 05/25/2017
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Dan said he did not have any contact with his dispatcher and was unsure if he was satisfied with their courtesy and communication. The driver was awesome.
Category: Service
Review Created: 05/25/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1359 in total