Pro-Tow:Towing Auburn Maple Valley


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1233 Reviews

96% Would Recommend
Latest Review about 1 month ago
Scott & Trina K. on 08/18/2016
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"Kerzman from Montana"
They were awesome, We were broke down on Hwy 18, with our dodge truck and trailer. They took excellent care of our needs and guided us the procedures of towing and even repair. We had little dogs with us, they even went out of their way and took us and picked us up from the nearest Hotel. Excellent Customer Service
Service Date: 08/15/2016
Review Created: 08/18/2016 10:41 AM
Jeff M. on 06/09/2016
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Jeff said they were prompt and on time.
Category: Service
Review Created: 06/09/2016
This review was collected via phone interview by Customer Research Inc.
Lius G. on 06/07/2016
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Spoke with Luis. He said the business was helpful and professional. He stated he felt comfortable doing business with them and would recommend them to everyone.
Category: Service
Review Created: 06/07/2016
This review was collected via phone interview by Customer Research Inc.
Will on 06/07/2016
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Will said everything went really smoothly. The only issue was a problem on the bill but that has been taking care of.
Category: Service
Review Created: 06/07/2016
This review was collected via phone interview by Customer Research Inc.
Robin on 06/07/2016
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Robin said he is unsure if he was satisfied with the overall experience. He said the business came later than promised because the dispatcher had given him the wrong information.
Category: Service
Review Created: 06/07/2016
This review was collected via phone interview by Customer Research Inc.
Kylor K. on 06/04/2016
Recommended badge inactive Recommended
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Kylor said he was not satisfied with his overall experience because he was quoted one price, which was supposed to be around $180 but when they got the vehicle to his home the bill came out to be over $220. Due to the reasons stated, he would not recommend this business for service. They could serve him better by noting that when they tell him something to follow by it.
Category: Service
Review Created: 06/04/2016
This review was collected via phone interview by Customer Research Inc.
August on 06/04/2016
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August said he was satisfied with his overall experience, because the driver was super good, knowledgeable, and polite. He was not given a response time but waited almost 2 hours. They could serve him better by providing a response time.
Category: Service
Review Created: 06/04/2016
This review was collected via phone interview by Customer Research Inc.
Garrett A. on 06/04/2016
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Garrett said he expected this business to tow his vehicle to the correct location and they did exactly that.
Category: Service
Review Created: 06/04/2016
This review was collected via phone interview by Customer Research Inc.
Ellan B. on 06/03/2016
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Ellan said the driver was knowledgeable and he showed up quicker than anticipated.
Category: Service
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Shane on 06/03/2016
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Shane said the business did a good job.
Category: Service
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Michael L. on 06/03/2016
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Michael said he is very satisfied with his experience with this business. He said he felt his experience with them couldn't get any better and he is grateful to have them. He has had bad towing experiences with other facilities because they would damage his vehicle when setting it in place. This business on the other hand took their time to do everything correctly, without any potential damage. His driver was very courteous, conscientious and very respectful of all his needs.
Category: Service
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Tony on 06/03/2016
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Tony said the employees at this business were confident and very nice.
Category: Service
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Bonnie M. on 06/03/2016
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Bonnie said the driver was really nice throughout the whole process.
Category: Service
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Aaron P. on 06/02/2016
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Spoke with Mimi. She said the driver was very helpful and gave her what she needed. It took just a bit longer for them to arrive but it was fine.
Category: Service
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Phil on 06/02/2016
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Phil said the business provided good service.
Category: Service
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Robby on 06/02/2016
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Robby said this was not an actual towing but the employee of this business did a good job loading up his vehicle for him.
Category: Service
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Barb D. on 06/02/2016
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Barb said the business provides excellent service. She was not given a promise of time but they were quick.
Category: Service
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
John Y. on 06/02/2016
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John said this business had pretty good service.
Category: Service
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Lassey S. on 06/02/2016
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Lassey said she was satisfied with everything but the price. It took over three hours for them to pick up the part. She was charged the hourly rate while someone was getting the part. The response time was delayed 4 hours because they were busy.
Category: Service
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Tatjana on 06/02/2016
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Tatjana said the service was quick and the employee was very polite.
Category: Service
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1233 in total