Pro-Tow:Towing Auburn Maple Valley


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1389 Reviews

96% Would Recommend
Latest Review 6 days ago
Ben on 07/22/2017
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Ben said this business was an hour late and he is unsure why.
Category: Service
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Clayton N. on 07/22/2017
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Clayton said the technician was very good. The service was also good.
Category: Service
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Judy V. on 07/21/2017
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Spoke with Sandy. She said the driver was very courteous. He went through extra trouble to get her vehicle on to his towing vehicle. He was great. She did not deal with the dispatcher, her sister did.
Category: Service
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Bo B. on 07/21/2017
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Bo said Ian was awesome.
Category: Service
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Joey L. on 07/19/2017
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Joey said he would recommend this business.
Category: Service
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Corina H. on 07/19/2017
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Corina said Ian and the dispatcher have all been great. Anytime anyone needs a tow, she tells them to call Ian, he is wonderful. She is very nervous when she has to have her vehicle towed, but both times, with Ian, she never had an issue. He treats her vehicle like it is gold.
Category: Service
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Carol B. on 07/19/2017
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Carol said the guy was super nice, super helpful, professional and friendly. He got there in a hurry.
Category: Service
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Don W. on 07/19/2017
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Don said he had to wait for 2.5 hours because they did not get dispatched until 20 minutes to the arrival time.
Category: Service
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Eddie M. on 07/15/2017
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Eddie said the service was prompt but extravagantly priced.
Category: Service
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Bruce M. on 07/15/2017
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Bruce said the person who helped him went out of his way to make sure he got where he needed to go. The service was good and he was treated well.
Category: Service
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Vernon R. on 07/15/2017
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Vernon said they did what he wanted them to do and they finished in a reasonable amount of time. His tow was delayed a day due to Father's Day.
Category: Service
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Jeff on 07/15/2017
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Jeff said the driver he dealt with was professional, quick and knew what he was doing. He was an all around nice guy. They got there faster than they originally estimated. He did not speak to the dispatcher because his roadside assistance service did.
Category: Service
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Louis on 07/15/2017
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Louis said he is not the one that called for a tow, so he didn't speak with the dispatcher. The driver was a decent guy.
Category: Service
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Richard S. on 07/15/2017
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Richard said he was not pleased with the service. He was charged $600 for a fan belt and the business spent a lot of time on the phone trying to figure out the routing belt. He called the business at 7:00 am and they did not show up until 12:00 pm.
Category: Service
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Eugene V. on 07/15/2017
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Eugene said the service was good and the driver was nice.
Category: Service
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Michael M. on 07/15/2017
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Spoke with Ladonna. She said she had a great experience. They were very professional.
Category: Service
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Alan H. on 07/15/2017
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Don said the driver was cheerful.
Category: Service
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Jason Z. on 07/14/2017
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Jason said this business got to him quickly even though it was at an awkward time of the day. The driver was courteous, professional and able to take great care of his vehicle.
Category: Service
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Don L. on 07/14/2017
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Don said his driver was exceptional and very professional. He was excellent and knew what he was doing, that made a good experience for him.
Category: Service
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Lanette on 07/14/2017
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Lanette said the driver was very courteous. She appreciates that he called 5 minutes before he arrived. He got it done quickly and correctly.
Category: Service
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1389 in total