Pro-Tow:Towing Auburn Maple Valley


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1333 Reviews

96% Would Recommend
Latest Review about 1 month ago
Sherry on 04/13/2017
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Sherry said she had a very fine experience with this business.
Category: Service
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Vasanthan S. on 04/12/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Plz don't call this company there ripped off "
5 mile tow there over charge $824 the driver to slow and bad attitude
Review Created: 04/12/2017 02:25 AM
Harold P. on 04/11/2017
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Harold said they were on the spot and as nice as could be. He offered to help them but they had it covered and they were good. He was stuck in about 3 inches of mud and five feet in. He has been around those vehicles for 40 years and these guys were really good. The only thing he was disappointed about was the price. He didn't think it would cost so much.
Category: Service
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Kyle M. on 04/10/2017
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Kyle said the driver was nice and friendly. They got him to his destination and the dispatcher was helpful.
Category: Service
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Taylor M. on 04/08/2017
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Taylor said the driver was quick, and they arrived faster than promised. He was satisfied with the service, and he was very happy with his experience.
Category: Service
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Katrina C. on 04/08/2017
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Katrina said she didn't have a problem and she would use them again.
Category: Service
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Shane O. on 04/06/2017
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Shane said the driver was quick, courteous and professional. They did a good job.
Category: Service
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Cody S. on 04/06/2017
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Cody said this business did their job. They were a bit pricey and he was not happy that he had to spend a lot of money but they got the job done.
Category: Service
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Jamie V. on 04/06/2017
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Jamie said the employees were really nice and helpful. They communicated well.
Category: Service
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Trevor H. on 04/06/2017
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Trevor said this business was helpful and on time. They were nice.
Category: Service
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Deneene W. on 04/06/2017
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Deneene said the driver was very friendly, helpful and patient. Overall, everything was great.
Category: Service
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
L.J. C. on 04/05/2017
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Spoke with Morgan. She said the driver was great and he got her out within 20 minutes. He was also very pleasant and she would recommend them to others.
Category: Service
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Shaun B. on 04/05/2017
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Shaun said he was satisfied with everything.
Category: Service
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Walter L. on 04/05/2017
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Walter said he was very satisfied and happy with the service.
Category: Service
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Dzung L. on 04/05/2017
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Dzung said he called the dispatcher and was told the driver would be to him in half an hour. He arrived in one hour, which was okay.
Category: Service
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Marc H. on 04/05/2017
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Marc said the business is very helpful.
Category: Service
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Amber I. on 04/05/2017
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Amber said her driver was skilled and talented. They were pleasant to work with.
Category: Service
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Kyle D. on 04/05/2017
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Kyle said the driver was professional, down to earth, up front and not pushy. He was impressed that the driver was there faster than the promised time. He said the driver should ask if their customers would like a receipt.
Category: Service
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Shanon J. on 04/05/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Shanon said it was super expensive. They didn't explain how much it would be and when he called them to complain about the price, they claimed it was the same price he was originally quoted but this was not true. The final cost was much more expensive than the original quote. They were about 30 to 40 minutes later than promised because they got caught up on other things. The dispatcher had an attitude and incorrectly communicated the price. He suggested they explain the rates clearly.
Category: Service
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Elin P. on 04/05/2017
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Elin said the business is good.
Category: Service
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1333 in total