ReScore Reviews™ (1)

ReScore
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Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 3 days ago
DAN B. on 09/22/2017
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"Work done fast and right."
Great job.
Vehicle: Toyota Avalon
Service Date: 09/21/2017
Review Created: 09/22/2017 11:11 AM
Regina R. on 09/11/2017
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Regina said the staff was very friendly. The waiting area was very clean and comfortable. They went the extra mile with the work on her vehicle. She appreciated them and she was glad they were there. She recommends them often.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 09/02/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Aileen D. on 09/05/2017
Verified badge inactive Verified
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"Stands behind work"
Recently when picking up my vehicle from Quality Car Care I was dissatisfied with the work that was done and indicated so. I am happy to report that the owner Kent Claassen fixed the issue and stood behind his work. It is good to know that I continue to have a reliable resource for my auto repairs.
Service Date: 08/25/2017
Review Created: 09/05/2017 08:19 AM
LARRY D. ReScore Review on 09/12/2017
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
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"Fantastic service!"
Kent and his team were able to correct the issues and the car is running great! We are completely satisfied and will definitely continue with all our vehicle needs.
Vehicle: Mitsubishi Montero Sport
Service Date: 08/25/2017
Review Created: 08/28/2017 06:25 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Very disappointed"
We have been using Quality Quick Lube now since 1998 with the original owners. We stayed with Quality Car Care under the new owner as we believed the stellar car care would continue. We have had a few issues upon picking up car after recent repairs lately. Yesterday was the worst yet. While trying to drive the car I noticed the steering wheel would not move, my husband took a look at we discovered the power steering fluid had leaked right out of the car & and a rag had been left in the engine. We do have an older car which needs extra time and attention but I am very disappointed in the service by Quality Car Care at this time. I hope to hear from the owner soon and get this rectified with assurance this will not happen in the future.
Vehicle: Mitsubishi Montero Sport
Service Date: 08/25/2017
Review Created: 08/28/2017 06:25 AM
Kent C. at Quality Car Care responded on 09/11/2017

The Dooleys came back in and I believe that they are satisfied now! Thank you for the opportunity

Bryan S. on 08/20/2017
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"Wiring Repair was successful!"
Several warning lights were on our trusty Van.
Rodents had chewed through the wire harness in several places.
The Quality team fixed all these bad spots and found our only issue was a faulty oxygen sensor.
We had that repaired and all is well for our daughters vehicle!
I consider them a trusted auto repair and service center.
Vehicle: Chevrolet Venture
Service Date: 07/28/2017
Review Created: 08/20/2017 03:46 PM
Mary R. on 08/17/2017
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Spoke with Hayleigh. She said this business is very good and quick in getting the job done the way she wants it done. They are reliable, trustworthy, and they know what they are doing.
Vehicle: Jeep Compass
Category: Service
Service Date: 08/09/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Scott P. on 08/15/2017
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Scott said the mechanic is a neighbor. He's a good neighbor, and a good acquaintance. He knows his stuff when it comes to vehicles. He's really honest and he's a great guy.
Vehicle: Ford F-150
Category: Service
Service Date: 07/14/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Melinda F. on 08/09/2017
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Melinda said she added on work at the end of the day and they were still able to finish on time. She is thankful for their help and for going beyond her expectations.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Ralinda N. on 08/08/2017
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Ralinda said this business was fast and friendly. They had a clean environment.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/03/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Andrew R. on 08/08/2017
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Andrew said this business took good care of him, explained everything well and provided options.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Joel T. on 08/07/2017
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Joel said this business was fast and easy.
Vehicle: Ford F-150
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
MELISSA F. on 08/02/2017
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"Thorough and communicative"
I like QCC because they are careful to communicate their recommendations without being pushy, and repairs/service we've had done seems effective.
Vehicle: Lincoln Continental
Service Date: 07/28/2017
Review Created: 08/02/2017 12:01 PM
Megan A. on 08/01/2017
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Megan said this business works with her well and any time something is not right, they give her a call. She also said everything worked out.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/26/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Darin G. on 08/01/2017
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Darin said this business got his vehicle in and out quickly.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 07/06/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Dean S. on 08/01/2017
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Dean said he would recommend the business for service.
Vehicle: Dodge Durango
Category: Service
Service Date: 07/26/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
MATT H. on 07/27/2017
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"Great Work!"
I got my U Joints replaced at Quality. They did an excellent job. Sarah and the guys were great to work with and had my car done in a timely manner. I have always been a fan of this business and will continue to be!
Vehicle: GMC Yukon XL
Service Date: 07/26/2017
Review Created: 07/27/2017 05:45 AM
RANDALL D. on 07/22/2017
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"Great ownership and staff"
Very convenient and trust them servicing our vehicles.
Vehicle: RAM Pickup
Service Date: 07/21/2017
Review Created: 07/22/2017 01:33 AM
Tom T. on 07/21/2017
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Tom said this business did a good job. He said he is pleased with the service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/17/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Jim H. on 07/21/2017
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Jim said he recommends this business for service and everybody did a good job.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 07/18/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Bryan S. on 07/20/2017
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Bryan said the check engine light turned on at home. He was not completely satisfied but he was satisfied. He spoke with Sarah and he is going to take the vehicle back to have the code checked.
Vehicle: Chevrolet Venture
Category: Service
Service Date: 07/19/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 103 in total