business image

Quality Tire & Auto Inc.

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,115 Reviews)

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
3.0
ReScore Average

Business Details

About

QTA is a family owned full service automotive repair facility that prides itself on providing the best possible service to our thousands of customers
QTA is also an Authorized Bridgestone/Firestone dealer
QTA services fleet vehicles through Firestone National Accounts
QTA is a family owned full service automotive repair facility that prides itself on providing the best possible service to our thousands of customers
QTA is also an Authorized Bridgestone/Firestone dealer
QTA services fleet vehicles through Firestone National Accounts

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(630) 323-0500

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
7255 S Kingery Hwy Willowbrook, IL 60527
Quality Tire & Auto Inc.'s Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,115 Reviews)

TG
gravatar
Troy G.
Willowbrook, IL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/03/2013
verified customerVerified Customer
Sloppy job
I have always had great experiences with you but Friday I had tires mounted for my Focus ST and the tech was very sloppy. There was excess tire sealant on the sidewalls, sticky smudges all over the wheels (can't tell if they're scratched until I can clean it off) and even tire sealant on the body. I even went to the length of cleaning the wheels in 40 degree rainy weather to make it easier to get a good clean mount and balance. Crack the whip Jimmy, you guys are better than this.
Recommended
Jimmy L. from Quality Tire & Auto Inc. responded on 11/03/2013 11:33 AM

Troy,

I sincerely apologize for the condition of the tires/wheels after we worked on your vehicle. I take responsibility for this because that is something I am responsible for making sure it gets done before you leave. There is no excuse for sloppy work. We have been short handed this week due to an injury and I should have taken this upon myself to do. I would be happy to have you come by at a time that is convenient for you so we can clean up the wheels and inspect them for you. Please email or call me if you'd like to discuss that option. Sorry once again, we strive to make sure our customers are happy with our service and will work to regain your trust.

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