B's Randall Auto Service


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

568 Reviews

100% Would Recommend
Latest Review 6 days ago
Wenjuan M. on 04/21/2017
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Wenjuan said she has been a customer for quite a few years, and they always do a good job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/19/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Sandeep R. on 04/17/2017
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Sandeep said the service was helpful. They explained everything concerning the problem with his vehicle.
Vehicle: Nissan Sentra
Category: Service
Service Date: 04/14/2017
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
Fang W. on 04/15/2017
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Fang said he has already recommended the business. Everything worked out well with his service.
Vehicle: Acura MDX
Category: Service
Service Date: 04/05/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Robert L. on 04/15/2017
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Robert said this business is good.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 03/17/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Jeff F. on 04/14/2017
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Jeff said the business was able to fix his vehicle, at the price they had promised, and they were quick. He stated it was a good experience.
Vehicle: Dodge Caravan
Category: Service
Service Date: 04/11/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
KEVIN B. on 04/11/2017
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"Breaks, grinding noise"
dropped off my car to check on the grinding noises while using my breaks. Turned out I didn't had to fix my breaks, it was just a little rust deposit on my rotor. I was told my breaks were still in good shape. I appreciated the honesty , they easily could have told me my breaks would go bad in order to make some money. I have used this business for couple of years now and never had a bad experience.
Vehicle: Pontiac G6
Service Date: 04/10/2017
Review Created: 04/11/2017 11:37 AM
Faraz A. on 04/07/2017
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Faraz said he would recommend the business for service.
Vehicle: Buick Lucerne
Category: Service
Service Date: 04/04/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
JUAN M. on 03/30/2017
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"Great Service"
Brian and Tom do great work. Great service and fair pricing. I highly recommend them!
Vehicle: GMC Terrain
Service Date: 03/28/2017
Review Created: 03/30/2017 04:38 PM
Hank C. on 03/30/2017
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Hank said the business does a good job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 03/28/2017
Review Created: 03/30/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL S. on 03/25/2017
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"Excellent service and honesty"
Both our cars receive the best of regular maintenance, trouble shooting, and repair when necessary.
Vehicle: Chevrolet Malibu
Service Date: 03/23/2017
Review Created: 03/25/2017 07:07 AM
Deonte B. on 03/25/2017
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Deonte said his coworker referred him and he has been using them ever since. They are always straightforward and to the point.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 03/24/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 03/22/2017
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John said the business is good. They provide good service and their quality of work is great. They are inexpensive and he would recommend them for service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/21/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Jessica C. on 03/22/2017
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Jessica said she had no problems with this business.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/24/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Max H. on 03/22/2017
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Max said everyone at this business seems very friendly and really honest. The prices are good and he had a good experience. He would recommend them for service.
Vehicle: Honda Accord
Category: Service
Service Date: 02/16/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Mario E. on 03/21/2017
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Mario said they were really nice, helpful, and honest. They explained things.
Vehicle: Oldsmobile Bravada
Category: Service
Service Date: 03/06/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
Irma B. on 03/16/2017
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Irma said this business was recommended to her and the price was great. This business has great customer service and she loves them. Her vehicle has a rattle which needs to be looked at when she brings it back. She said she feels this business is honest.
Vehicle: Toyota Sienna
Category: Service
Service Date: 03/14/2017
Review Created: 03/16/2017
This review was collected via phone interview by Customer Research Inc.
DONALD C. on 03/04/2017
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"Very efficient personal service."
A new battery was installed free of charge since old battery was under warranty for only one more month
Vehicle: Toyota Sienna
Service Date: 02/28/2017
Review Created: 03/04/2017 05:08 AM
Matthew C. on 03/03/2017
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Matthew said this business always does great work and they take care of him.
Vehicle: Jeep Liberty
Category: Service
Service Date: 02/07/2017
Review Created: 03/03/2017
This review was collected via phone interview by Customer Research Inc.
LAWRENCE Z. on 02/24/2017
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"Best shop in Lansing!!"
Great service great people. Brian and Tom you guys rock best mechanics around hands down.
Vehicle: Chevrolet Impala
Service Date: 02/24/2017
Review Created: 02/24/2017 10:59 PM
Railey S. on 02/22/2017
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Railey said they did a great job and they're very accommodating. She really appreciates the fact that the problem was fixed under warranty and there were no other problems. She also recommends them all of the time to her friends.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 02/20/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
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