B's Randall Auto Service


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

550 Reviews

100% Would Recommend
Latest Review about 7 hours ago
LAWRENCE Z. on 02/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best shop in Lansing!!"
Great service great people. Brian and Tom you guys rock best mechanics around hands down.
Vehicle: Chevrolet Impala
Service Date: 02/24/2017
Review Created: 02/24/2017 10:59 PM
Railey S. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Railey said they did a great job and they're very accommodating. She really appreciates the fact that the problem was fixed under warranty and there were no other problems. She also recommends them all of the time to her friends.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 02/20/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Jesse W. on 02/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jesse said they do a good job. They're honest, they stay in touch, and they have good prices.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 02/13/2017
Review Created: 02/15/2017
This review was collected via phone interview by Customer Research Inc.
Robert L. on 02/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said they have always treated him right.
Vehicle: Buick Roadmaster
Category: Service
Service Date: 02/10/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Maxwell P. on 02/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Maxwell said the price was fair, the job was done well, they were very personable and the service was great.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 02/07/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
Justin M. on 02/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Justin said they are easy to work with.
Vehicle: Nissan Altima
Category: Service
Service Date: 02/08/2017
Review Created: 02/10/2017
This review was collected via phone interview by Customer Research Inc.
Luke G. on 02/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Luke said this is the place he always takes his vehicle. They get him in on short notice, and they give him fair prices and fair estimates. He has no complaints.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 02/06/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Alexis T. on 02/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alexis said this business was honest and accommodating.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/25/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Mark D. on 02/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sandra. She said she paid less than what they quoted and it was done on time.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/26/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
George D. on 01/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said he is very satisfied with the service. He likes the work and he appreciates the service.
Vehicle: Ford Taurus
Category: Service
Service Date: 01/06/2017
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
John R. on 01/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said his vehicle is working perfect.
Vehicle: Ford Escape
Category: Service
Service Date: 01/16/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
CHARLES H. on 01/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Service was outstanding
Vehicle: Dodge Journey
Service Date: 01/13/2017
Review Created: 01/16/2017 09:34 AM
Dave S. on 01/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dave said the service was excellent and the guys were great.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/11/2017
Review Created: 01/12/2017
This review was collected via phone interview by Customer Research Inc.
Mitchell M. on 01/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mitchell said everything went well. His experience was very pleasant and all the problems that were going on with his vehicle, were explained to him very clearly.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/06/2017
Review Created: 01/11/2017
This review was collected via phone interview by Customer Research Inc.
Hannah M. on 01/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hannah said she trusts them to get everything done. Their prices are fair and very personable. They are also very efficient and she has had good experiences with them.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/03/2017
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
Jim K. on 01/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said he was satisfied with the service they provided.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 12/28/2016
Review Created: 01/02/2017
This review was collected via phone interview by Customer Research Inc.
Yuanchao L. on 01/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Yuanchao said they provided very good service and they solved all of his problems.
Vehicle: Honda Accord
Category: Service
Service Date: 12/28/2016
Review Created: 01/02/2017
This review was collected via phone interview by Customer Research Inc.
Remington M. on 12/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Remington said they're nice and they're fair.
Vehicle: Mercury Mountaineer
Category: Service
Service Date: 12/14/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
Rick H. on 12/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said he has been going to the business for a very long time and he is friends with the staff. He also said he is satisfied with the work they do.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 11/23/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
Thomas R. on 12/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Carol. She said they're always very open. They get things done and they are straightforward.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/14/2016
Review Created: 12/20/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 550 in total