B's Randall Auto Service


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

526 Reviews

100% Would Recommend
Latest Review 4 days ago
Tim M. on 11/30/2016
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Tim said the business did what they said and explained everything. He appreciates the prices and the service is great.
Vehicle: Ford Ranger
Category: Service
Service Date: 11/11/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Spencer K. on 11/25/2016
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Spencer said he had a very simple procedure done and the business could have overcharged him, but they didn't.
Vehicle: Jeep Compass
Category: Service
Service Date: 11/21/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
Corene W. on 11/18/2016
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Corene said she likes this business, and they do a good job.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 11/11/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
PAT B. on 11/17/2016
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"A job well done"
Once again, B's correctly diagnosed the problem, fixed it in a timely fashion--all at a fair price. Thank you once again.
Vehicle: Toyota Sienna
Service Date: 11/15/2016
Review Created: 11/17/2016 03:47 AM
Greg G. on 11/12/2016
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Greg said this business did everything they said they were going to do and for the price they said it would cost. He has no complaints and has recommended them to several other people. Brian and Tom are doing a great job.
Vehicle: Nissan Frontier
Category: Service
Service Date: 11/01/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Marie P. on 11/12/2016
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Marie said she has been going to the business for over 10 years. They are polite, reasonably priced and honest.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/08/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Aaron C. on 11/04/2016
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Aaron said this business has fast and effective service. They got the vehicle completed in one day.
Vehicle: Subaru Forester
Category: Service
Service Date: 11/01/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
Rhonda F. on 11/01/2016
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Rhonda said the business did a great job.
Vehicle: Pontiac G5
Category: Service
Service Date: 10/25/2016
Review Created: 11/01/2016
This review was collected via phone interview by Customer Research Inc.
Jonathan C. on 11/01/2016
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Jonathan said this business is good but the overall experience was average.
Vehicle: Honda Civic
Category: Service
Service Date: 10/28/2016
Review Created: 11/01/2016
This review was collected via phone interview by Customer Research Inc.
Brian B. at B's Randall Auto Service responded on 11/03/2016

I'm sorry you had a mediocre experience. We take customer feedback seriously and would love to know what we could have done to make your experience with us better.

Michelle L. on 10/28/2016
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Michelle said this business is very friendly.
Vehicle: Lexus ES 350
Category: Service
Service Date: 10/17/2016
Review Created: 10/28/2016
This review was collected via phone interview by Customer Research Inc.
Amy S. on 10/20/2016
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Amy said she liked the business because the vehicle works now and they were nice.
Vehicle: GMC Envoy
Category: Service
Service Date: 10/17/2016
Review Created: 10/20/2016
This review was collected via phone interview by Customer Research Inc.
Mike E. on 10/18/2016
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Mike said he likes Brian personally, he's helped him out a lot and he's honest.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 10/14/2016
Review Created: 10/18/2016
This review was collected via phone interview by Customer Research Inc.
Mustafa A. on 10/15/2016
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Mustafa said Randall was able to fix his vehicle quickly and for a reasonable price. He seemed like a trustworthy and reasonable guy. They did not try to up sell to him.
Vehicle: Honda Civic
Category: Service
Service Date: 10/10/2016
Review Created: 10/15/2016
This review was collected via phone interview by Customer Research Inc.
Tyler H. on 10/13/2016
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Tyler said the business provided outstanding service and did an awesome job. He'll return to them when the time comes and is looking forward to it.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 10/07/2016
Review Created: 10/13/2016
This review was collected via phone interview by Customer Research Inc.
Sue J. on 10/11/2016
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Sue said this business was very honest, professional and they got her in within a day. They understood her concerns. She would like to thank them for their quality service.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/03/2016
Review Created: 10/11/2016
This review was collected via phone interview by Customer Research Inc.
Mike D. on 10/02/2016
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Spoke with Sandra. She said the work has come in on time and they have not had to take the vehicle back.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 09/29/2016
Review Created: 10/02/2016
This review was collected via phone interview by Customer Research Inc.
Mary H. on 09/22/2016
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Mary said this business was able to diagnose and repair the problem quickly.
Vehicle: Buick Century
Category: Service
Service Date: 09/20/2016
Review Created: 09/22/2016
This review was collected via phone interview by Customer Research Inc.
Renee C. on 09/21/2016
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Renee said she is disappointed because she went in to get a list of services done but when she left, she realized that all they did was change the oil. They did not get everything done. She knows it wasn't intentional and she did not ask about the additional services when she went to pick up her vehicle.
Vehicle: Nissan Sentra
Category: Service
Service Date: 09/07/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
Samuel M. on 09/21/2016
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Samuel said the service was timely and they did the job well.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 09/16/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
Aria H. on 09/19/2016
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Aria said everything was done in a timely manner. They took her without an appointment.
Vehicle: Ford Fusion
Category: Service
Service Date: 09/09/2016
Review Created: 09/19/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 526 in total