Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

717 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


MC
Matthew C.
East Lansing, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Matthew said he has been taking his vehicles to this business quite a while. They have taken great care of them, the prices are really good, and it's good service.
This review was collected via phone interview by Customer Research Inc.

TD
Tom D.
Lansing, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Tom said he was very satisfied with everything they have ever done for him. Brian and Tom do a great job.
This review was collected via phone interview by Customer Research Inc.

CF
Christa F.
Lansing, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Christa said this business is very good, and affordable. The employees perform the work very quickly and don't up sell. They are up front, honest, easy to work with, personable and easy to schedule. She gives thanks and appreciation. They are great.
This review was collected via phone interview by Customer Research Inc.

LG
Lexi G.
Michigan
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Lexi said she was referred by a friend, it is a really good business.
This review was collected via phone interview by Customer Research Inc.

NA
Nikhil A.
Michigan
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Nikhil said the service was very good at this facility and Brian was fantastic. He stated he will be returning in the future.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Lansing, MI
Saturn LW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Spoke with Sandy. She said they did a great job. Her husband was in a time crunch and needed an oil change. They were busy, but got him in, and out in a matter of minutes.
This review was collected via phone interview by Customer Research Inc.

BS
BRIAN S.
Lansing, MI
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Dipstick Dilemma Cured!
Thanks again to Brian & Tom for fixing my broken off oil dipstick; and way under my personal estimate. You guys ROCK!

KH
Kun H.
Michigan
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Kun said the business changed the oil without asking him the type he uses.
This review was collected via phone interview by Customer Research Inc.

CM
Christian M.
Michigan
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Christian said it was a fast service. They were honest about what was happening.
This review was collected via phone interview by Customer Research Inc.

XZ
Xiaochuan Z.
Michigan
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Xiaochuan said this business did his oil change quickly.
This review was collected via phone interview by Customer Research Inc.

ZL
Zhansheng L.
Michigan
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Zhansheng said the service was very good.
This review was collected via phone interview by Customer Research Inc.

DR
Darlene R.
Morrice, MI
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Darlene said the staff have always given excellent service, and have gotten done on time. They're fair on price, have always done a good job, and she has been going there for years.
This review was collected via phone interview by Customer Research Inc.

NG
Nick G.
Michigan
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Nick said the service was quick and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

TR
Tamela R.
Lansing, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
ALWAYS UPFRONT
Great place to go to get diagnostic reading and upfront honest opinion on what's needed to repair your vehicle. They also do what they can to get your car back to you as quickly as possible. Thanks for all your help, you guys are Rock Stars

BL
Brigid L.
Michigan
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Brigid said the service was really friendly, nice and good. They did a good job,
This review was collected via phone interview by Customer Research Inc.

FR
Felix R.
Michigan
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Felix said the guy was friendly, and everything was fixed the same day at this business.
This review was collected via phone interview by Customer Research Inc.

PB
PAT B.
Lansing, MI
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Still A Plus
Over the span of many years and numerous service calls, B's Randall Auto Service is still A Plus.

DK
Dakota K.
Michigan
Ford Fiesta
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Dakota said the staff are really good.
This review was collected via phone interview by Customer Research Inc.

DP
Diane P.
Michigan
Oldsmobile Eighty-Eight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Spoke with John. He said the staff members were personable honest and efficient with the work.
This review was collected via phone interview by Customer Research Inc.

NB
Nathan B.
Michigan
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Nathan said the staff are nice and fair.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 717 in total