Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

741 Reviews

100% Would Recommend
Latest Review 13 days ago

Reviews


LG
Luke G.
East Lansing, MI
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Luke said the staff is quick and the prices are always at or under budget.
This review was collected via phone interview by Customer Research Inc.

TP
Thang P.
Michigan
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Thang said they have very friendly service
This review was collected via phone interview by Customer Research Inc.

MY
Merkeb Y.
Michigan
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Merkeb said that it was her second visit to the place and they were friendly, very up front and explained everything well.
This review was collected via phone interview by Customer Research Inc.

MK
Marci K.
Michigan
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Marci said they are nice. They are honest about the price. Also fairly quick.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Lansing, MI
Saturn LW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Spoke with Sandra. She said the employees completed the service as promised. The work was done right. The service was done on time.
This review was collected via phone interview by Customer Research Inc.

MR
Marian R.
Lansing, MI
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Marian said that Brian and Tommy are pretty honest.. They do good work and she does always recommend them to others.
This review was collected via phone interview by Customer Research Inc.

KG
Kevin G.
Michigan
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Kevin said they did a great job.
This review was collected via phone interview by Customer Research Inc.

PB
PAT B.
Lansing, MI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Still Five Stars
Still Five Stars!

RS
Rami S.
Michigan
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Rami said the business addressed the problem immediately. He said they took his vehicle in after closing hours.
This review was collected via phone interview by Customer Research Inc.

MB
Mo B.
Michigan
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Mo said that the place was thorough, professional and pointed him in the right direction.
This review was collected via phone interview by Customer Research Inc.

LF
Liam F.
Michigan
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Liam said the service was great, as well as the price
This review was collected via phone interview by Customer Research Inc.

AH
Arnold H.
Lansing, MI
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Arnold said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AK
AUDREY K.
Lansing, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Fast friendly and reasonable
fast friendly service at reasonable prices

RH
Rebecca H.
Michigan
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Rebecca said that the place made the service easy and the service was good too.
This review was collected via phone interview by Customer Research Inc.

PB
PAT B.
Lansing, MI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Over the Top
I'm in my eighties and have dealt with many, many retail establishments over the years. B's Randall's Auto Service is the only one, the only one that I have ever rated as a full five stars. Enough said.

DP
Diane P.
Michigan
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Diane said this business was good.
This review was collected via phone interview by Customer Research Inc.

NG
Nick G.
Michigan
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Nick said they were good..
This review was collected via phone interview by Customer Research Inc.

CD
Cody D.
Michigan
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Cody said Brian is a good guy. He always charges him fairly and he does good work for him.
This review was collected via phone interview by Customer Research Inc.

ML
MICHEAL L.
Lansing, MI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Convenient Regular Maintenance
B's Randall provided a convenient regular maintenance to my Toyota Camry where I was able to drop off my car on a day's notice and have it finished by the time arranged. Great quality, price, and convenience by Brian and Tom!

KC
Kyle C.
Bath, MI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Kyle said that the place was excellent, they had a prompt turnaround and good overall service.
This review was collected via phone interview by Customer Research Inc.