B's Randall Auto Service


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

615 Reviews

100% Would Recommend
Latest Review 1 day ago
PAT B. on 10/20/2017
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"Always good"
Always good
Vehicle: Honda Accord Cpe
Service Date: 10/17/2017
Review Created: 10/20/2017 06:16 AM
Igor K. on 10/17/2017
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Igor said this business was very honest.
Vehicle: Toyota Sienna
Category: Service
Service Date: 10/10/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Lorraine J. on 10/17/2017
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Lorraine said they were very professional and they did not try to overcharge her.
Vehicle: Dodge Stratus Sdn
Category: Service
Service Date: 10/10/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Charles M. on 10/17/2017
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Charles said everything went smoothly and quickly. He was able to pick his vehicle up the next morning. He recommends this business for service.
Vehicle: Toyota Yaris
Category: Service
Service Date: 10/04/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
JASON R. on 10/07/2017
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"Front end repairs"
I've had work done at B's before, and they've always been excellent to work with. They did a fantastic job for me again, and I will definitely be returning in the future. I highly recommend them for anything you need done.
Vehicle: Dodge Magnum
Service Date: 10/06/2017
Review Created: 10/07/2017 08:06 PM
CHRISTINE S. on 10/07/2017
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"Headed out of town next morning, they got me in for new brakes same day!"
Recommend Randall's to all my Lansing friends.
Vehicle: Ford C-Max Energi
Service Date: 10/05/2017
Review Created: 10/07/2017 01:09 AM
LEE S. on 09/30/2017
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"Battery clamps replaced well"
Friendly customer service. Completed battery recharge and clamp replacement
Vehicle: Dodge Ram Van
Service Date: 09/28/2017
Review Created: 09/30/2017 12:28 PM
Cody R. on 09/29/2017
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Cody said the business is a wonderful establishment. The staff know the vehicles that belong to his family. They are honest and they don't try to sell things he doesn't need.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Madison G. on 09/12/2017
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Madison said this business is honest and they have good pricing. They did not try to up sell things like other facilities have and they were detailed in their explanations.
Vehicle: Pontiac G6
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Darlene R. on 09/11/2017
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Darlene said she's always had great service at this business. He did it within half an hour and Brian has always done a great job for her. She's happy with the service and it's the only place she'll take her vehicle for maintenance.
Vehicle: Ford Taurus
Category: Service
Service Date: 08/25/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
PAT B. on 09/07/2017
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"A great place to do business!"
In my sixty years of auto ownership, I have dealt with many, many mechanics and garages. I place B's Randall Auto Service at the top of the list in terms of customer satisfaction. Brian and Tom have always treated me fairly. They do good work in a timely fashion at a fair price. What more could I ask?
Vehicle: Toyota Sienna
Service Date: 09/05/2017
Review Created: 09/07/2017 07:40 AM
Katie I. on 08/28/2017
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Katie said the employees were helpful. They did not provided any unnecessary service.
Vehicle: Honda Pilot
Category: Service
Service Date: 08/22/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Jenny B. on 08/23/2017
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Jenny said she really likes the job the staff did. They did a great job and she is really happy. They answered all of her questions and now her vehicle is working really well after the maintenance was done. She stated she felt very comfortable them.
Vehicle: Nissan Versa
Category: Service
Service Date: 08/17/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Nicholas G. on 08/16/2017
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Nicholas said they looked at his vehicle for free. They were super helpful. Although, he was not having the work done, they allowed him to keep his vehicle there.
Vehicle: Ford Taurus
Category: Service
Service Date: 08/11/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Tim L. on 08/10/2017
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Tim said they are good guys who provide good auto service.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/08/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Jayne T. on 08/08/2017
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Jayne said Brian is awesome and they do a good job.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/07/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Zach T. on 08/07/2017
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Zach said he was happy with the honest service this business provided. They had his vehicle ready the next day.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Rick R. on 08/07/2017
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Rick said this business provided great service.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Dustin L. on 08/07/2017
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Dustin said he has always visited this business. They always complete and honest service.
Vehicle: Chevrolet S-10
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Brook C. on 08/04/2017
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Brook said Brian was very up front. They are really knowledgeable, and very helpful. He gave her a lot more information than she needed.
Vehicle: Oldsmobile Intrigue
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
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