Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 791 Reviews )

100% Would Recommend
Latest Review 1 day ago

Reviews


PB
PAT B.
Lansing, MI
Toyota Sienna
Verified Customer
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12/06/2019
Five Stars
Over the years, I've written reviews for many establishments I've patronized. B's Randall Auto Service is the only one I've ever rated as five stars. I've done business there for many years and Brian and Tom have always done good work at a fair price. I repeat good work at a fair price. I've been a licensed driver now for 67 years. That's a lot of miles, a lot of vehicles and many trips to repair shops including dealers' garages. B's is the only one that scores a full five stars.

LP
Linda P.
Michigan
Jeep Liberty
Verified Customer
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12/03/2019 Category: Service
Linda said this business always does a good job. They treat her fairly, know what they are doing, are professional and treat her like family. She appreciated the employee making notes about the other things that he found that needed to be done, even though they were things that they were unable to do at their business.
This review was collected via phone interview by Customer Research Inc.

RA
Raul A.
Michigan
Toyota Sienna
Verified Customer
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11/18/2019 Category: Service
Raul said the business was very good and the staff members were nice people.
This review was collected via phone interview by Customer Research Inc.

DD
Dave D.
Michigan
Dodge Durango
Verified Customer
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11/07/2019 Category: Service
Dave said the owner is fantastic. He has always been straightforward, does not overcharge him and gets the job done quickly and correctly.
This review was collected via phone interview by Customer Research Inc.

DM
Derake M.
Michigan
Pontiac G6
Verified Customer
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11/04/2019 Category: Service
Derake said the business is friendly and honest. He would recommend this facility for service.
This review was collected via phone interview by Customer Research Inc.

MH
MEGAN H.
Dodge Journey
Verified Customer
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11/02/2019
Always the best!
My whole family brings our cars here for service and maintenance. I completely trust Brian and his team with their recommendations and their service. Would highly recommend!

KM
Kyle M.
Michigan
Mazda CX-9
Verified Customer
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10/21/2019 Category: Service
Kyle said the business was very confident, they were very professional, they knew what they were talking about, they gave him straightforward answers and they got the job done quickly.
This review was collected via phone interview by Customer Research Inc.

EA
Elizabeth A.
Michigan
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Elizabeth said her experience was very good, they are just good, and she just likes them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dewitt, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
Wonderful Service
My husband and I have been taking our vehicles here for 20 years and have not been disappointed with the service.

DH
Dakota H.
Michigan
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Dakota said the business was very honest, they had a good price and the repairs were done quickly.
This review was collected via phone interview by Customer Research Inc.

SM
Sarah M.
Michigan
Dodge Neon
Verified Customer
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09/27/2019 Category: Service
Sarah said when she is in during oil change, Bryan would take the time and really look over the vehicle, and he would only charge her for the oil change, not a diagnosis.
This review was collected via phone interview by Customer Research Inc.

BH
Ben H.
Michigan
Subaru Forester
Verified Customer
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09/25/2019 Category: Service
Ben said everything was good. The service was quick and punctual.
This review was collected via phone interview by Customer Research Inc.

JM
JUAN M.
Lansing, MI
GMC Terrain
Verified Customer
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09/14/2019
Excellent service
I've been bringing my vehicles to these guys for years. They do excellent work. Honest. Fair pricing. Highly recommend!

KM
Ken M.
Lansing, MI
Jeep Wrangler
Verified Customer
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09/11/2019 Category: Service
Ken said that the place fixed his vehicle quickly and he thought the price was fair.
This review was collected via phone interview by Customer Research Inc.

RS
ROD S.
Toyota Highlander
Verified Customer
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08/30/2019
Great work
Just bought a great used car and took it to B’s for an oil change. The guys did the normal work and also checked it over and installed a missing exhaust clamp. Clean bill of health! Thanks, fellas.

BW
BRIT W.
Haslett, MI
Honda CR-V
Verified Customer
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08/18/2019
Outstanding....
I been using them for years and I always recommend them to others! Excellent service, fair pricing and if they can''t figure it out, they will tell you.

BM
Brendan M.
Michigan
Jeep Grand Cherokee
Verified Customer
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08/14/2019 Category: Service
Brendan said the employees completed the work he needed. He had no issues with the service.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Michigan
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2019 Category: Service
David said they couldn't figure out the problem.
This review was collected via phone interview by Customer Research Inc.

ZL
Zhansheng L.
Michigan
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Zhansheng said the service was very good.
This review was collected via phone interview by Customer Research Inc.

TD
Tom D.
Lansing, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Tom said he's been going there for several years with different vehicles, he was very satisfied with the service, valued the service and the employees are friendly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 791 in total