99% Would Recommend
Latest Review 3 days ago
JOHN S. on 09/22/2017
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"Customer for life"
Ownership management sales staff and repair personnel are people you can trust to take care of you
Vehicle: Audi A5
Service Date: 09/21/2017
Review Created: 09/22/2017 08:38 PM
VIRGIL W. on 09/20/2017
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"As usual"
Consistent prompt response
Vehicle: Dodge Avenger
Service Date: 09/06/2017
Review Created: 09/20/2017 09:59 AM
RYAL B. on 09/15/2017
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"Very helpful sales & service department."
Good overall purchasing experience. Not nearly as long an ordeal as with other dealerships.
Vehicle: Toyota Matrix
Service Date: 09/14/2017
Review Created: 09/15/2017 04:26 PM
CRESCENTE A. on 08/30/2017
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"Schedule maintenance "
Awesome staff
Vehicle: Lexus RX 350
Service Date: 08/28/2017
Review Created: 08/30/2017 05:51 AM
George H. on 08/28/2017
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George said the business is professional and courteous. They take care of him.
Vehicle: Chrysler 300
Category: Service
Service Date: 08/18/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Deborah C. on 08/28/2017
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Spoke with John. He said his experience was very good. He has worked with this business for years. Chance is very knowledgeable, honest and thorough. He is the only mechanic he trusts. They are absolutely great.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
TAJ M. on 08/26/2017
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"Saving Money"
Had AAA tell my son that the fuel pump was out when it didn't start and wanted to tow it to Grease Monkey, had it towed to Rausch instead and the fuel pump checked out fine it was an issue with the fuse box so they saved me about $1,000 in charges that i didn't need, I always get an honest answer with these guys especially Chanc, I highly recommend them!!!
Vehicle: Toyota Land Cruiser
Service Date: 08/25/2017
Review Created: 08/26/2017 07:49 AM
ALEKSEI K. on 08/23/2017
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"Maintenance done well."
We got free maintenance for the 2 of the 3 cars I bought at Rausch. They don't do that anymore, but for the cars we did get it for - it was a huge value.
Vehicle: BMW 3 Series
Service Date: 08/22/2017
Review Created: 08/23/2017 08:07 PM
MARTY O. on 08/21/2017
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"Running Smooth now."
The wife's X5 was feeling a little bumpy so I took it into Rausch Motors. They found some issues with the control arms. Matt walked me through the whole process and had me in and out in about 2.5 hours. The best part is the warranty that I purchased from Rausch covered the issues 100%. I didn't pay a dime. Thanks to Jud Maddox for offering that great warranty.
Vehicle: BMW X5
Service Date: 08/18/2017
Review Created: 08/21/2017 08:01 AM
Steven C. on 08/19/2017
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Steven said they were really easy to work with and really helpful.
Vehicle: Lexus IS 250C
Category: Service
Service Date: 08/15/2017
Review Created: 08/19/2017
This review was collected via phone interview by Customer Research Inc.
Harry L. on 08/19/2017
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Harry said he would recommend this business for service.
Vehicle: Toyota Prius
Category: Service
Service Date: 08/14/2017
Review Created: 08/19/2017
This review was collected via phone interview by Customer Research Inc.
Pamela P. on 08/17/2017
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Pamela said she recommends this business for service.
Vehicle: Subaru Outback
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
DENNIS F. on 08/11/2017
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"Incredible Sales and Service Department "
Our sales experience was the best ever and we have purchased a lot of cars in the past. Service Department is also extremely customer focused. Overall a top notch dealership with awesome employees and customer service.
Vehicle: Jeep Wrangler
Service Date: 08/09/2017
Review Created: 08/11/2017 04:32 PM
MARK R. on 07/30/2017
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"Trust their evaluation and competative pricing "
Rausch Motors was able to evaluate and repair car the same day.
Vehicle: Ford Escape
Service Date: 07/26/2017
Review Created: 07/30/2017 07:33 AM
RICKEY T. on 07/24/2017
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"Oil Change/Tire Rotation"
Excellent and friendly service. Thank you!
Vehicle: Dodge Pickup
Service Date: 07/21/2017
Review Created: 07/24/2017 04:34 AM
Jud M. on 07/24/2017
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Jud said the staff were very helpful, friendly and pleasant. They gave him some ideas about what made sense for the vehicle. They got the job done quickly.
Vehicle: GMC Yukon
Category: Service
Service Date: 07/07/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Amber S. on 07/23/2017
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Amber said she loves the people at this business. They are super accommodating and the customer service is well above the normal. They run a great place.
Vehicle: BMW X5
Category: Service
Service Date: 07/17/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
JASON B. on 07/06/2017
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"Thank you Vincent , Jud and others. "
Great low stress buying experience. Vincent in sales Jud in finance and all the guys in maintenance and detail were great to us . It overall was a very easy low stress welcoming bying experience. Thank you.
Vehicle: Jeep Cherokee
Service Date: 07/05/2017
Review Created: 07/06/2017 12:45 PM
RICH SR M. on 06/29/2017
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"Friendly and knowledgeable staff and quick and easy service"
Very satisfied with price, atmosphere and service.
Vehicle: Honda Accord
Service Date: 06/27/2017
Review Created: 06/29/2017 07:34 AM
John A. on 06/28/2017
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John said he had great experience with this business. He bought his vehicle from them and he has it serviced there. He said he was well taken care of and they fixed a of couple tires that they did not have to fix.
Vehicle: Toyota Tundra
Category: Service
Service Date: 06/15/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
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