99% Would Recommend
Latest Review 4 days ago
ALYSSA T. on 05/25/2017
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Vehicle: Ford Fusion
Service Date: 05/23/2017
Review Created: 05/25/2017 08:58 PM
Aneliese S. on 05/24/2017
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Aneliese said her experience with this business was great. Everybody on staff was friendly and accommodating. They got it finished in a timely manner.
Vehicle: Honda Element
Category: Service
Service Date: 05/01/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Chris R. on 05/23/2017
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Chris said the business is great and very helpful.
Vehicle: Mazda 3
Category: Service
Service Date: 05/04/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
KARLA E. on 05/21/2017
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"Great service"
The service dept went beyond what they were required to after I bought my vehicle from them. When I brought it up to do some agreed on work they pointed out something else that was wrong with the car an fixed that also. Thanks for your honesty!
Vehicle: Toyota 4Runner
Service Date: 04/28/2017
Review Created: 05/21/2017 09:53 AM
Bill S. on 05/20/2017
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Bill said the business had good follow up and they were great.
Vehicle: Ford Fusion
Category: Service
Service Date: 04/28/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Thomas P. on 05/20/2017
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Thomas said he was very satisfied with this business.
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/28/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Janette B. on 05/18/2017
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Janette said the service and price were great. She said her vehicle was fixed.
Vehicle: Lincoln MKX
Category: Service
Service Date: 05/10/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Trena B. on 05/13/2017
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Trena said this business was very speedy and helpful.
Vehicle: Subaru Impreza
Category: Service
Service Date: 05/11/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Amber K. on 05/12/2017
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Amber said the business told her the radiator, a hose, and something else needed to be replaced. She left the vehicle there and they did not inform her of anything else. When the vehicle was returned, she was never given an invoice. It was an unprofessional experience and they didn't offer to provide a warranty.
Vehicle: Hummer H3
Category: Service
Service Date: 05/08/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Chanc B., Service Manager at Rausch Motors Llc responded on 05/15/2017

Hi Amber, I'm sorry for your poor perception of the sales experience. I can tell you from the service side that we replaced the radiator, upper radiator hose and water pump per the "We Owe" agreement you signed. I believe what you guys saw when you looked through the grill was what they call the a/c condensor (which sits in front of the radiator and looks similar to a radiator). You cannot see the radiator when looking through the grill. If the hood would of been opened he would of seen the brand new radiator. The a/c condensor was not replaced because it doesn't leak coolant, it has refriegerant running through it.

We finished the work ahead of schedule, to try and make your experience a good one. I'm assuming the sales person did not give you a copy of the invoice due to you deciding not to purchase the vehicle. All our work comes with a 2 year or 24,000 mile warranty, whichever comes first.

Again, I'm sorry for your poor perception of the sales experience of the car and the service department did everything correctly to make your potential car a safe and realiable one.

Chanc Berndt
Service Manager
303-841-1190
SHAYLEE H. on 05/07/2017
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"Rausch Will Take Care of You"
I know that when I take any of my family's cars to Rausch Motors for service that I do not have to worry at all about anything--I know they will tell me straight up what needs to be repaired (which is not always the case at the dealership!). The process was easy, painless and, dare I say, delightful. Highly recommend Rausch Motors.
Vehicle: Lincoln Navigator L
Service Date: 03/24/2017
Review Created: 05/07/2017 12:30 PM
Jennifer D. on 05/04/2017
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"Thanks again"
I drive a lot of miles, so I'm there a lot and Matt and Chanc are always great!
Vehicle: Toyota Camry
Service Date: 04/19/2017
Review Created: 05/04/2017 10:16 PM
Doug S. on 04/29/2017
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Spoke with Mary. She said she was recommended to this business. She said she felt she could trust them.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 04/27/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
KURT B. on 04/26/2017
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"Bought a used Truck from Rausch that had a lot of issues. It took some time to get them all sorted out, but Rausch stood by the vehicle and made it right. thansk Bob and Jud."
Bought a used Truck from Rausch that had a lot of issues. It took some time to get them all sorted out, but Rausch stood by the vehicle and made it right. thansk Bob and Jud.
Vehicle: Ford Pickup
Service Date: 03/07/2017
Review Created: 04/26/2017 09:11 AM
Jason K. on 04/22/2017
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Jason said they did a great job and they're always willing to do whatever it takes to get the job done.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 04/18/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Christina C. on 04/18/2017
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Christina said this business had quick service and she was in and out. It was the quickest transaction she has ever made and it was pain free. She got a very good deal and she would recommend them to others.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/14/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Mathew C. on 04/18/2017
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Mathew said this business took care of his vehicle well and they kept in touch with him.
Vehicle: GMC Sierra
Category: Service
Service Date: 04/14/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Eric A. on 04/18/2017
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Eric said the business provided a good experience and their customer service was good. They kept him informed.
Vehicle: BMW 330Ci
Category: Service
Service Date: 04/11/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Richard W. on 04/18/2017
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Richard said the business helped them and there weren't any issues. Bob went out of his way to help. He is grateful to Bob and his entire staff.
Vehicle: Honda Civic
Category: Service
Service Date: 04/11/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
MYRA B. on 04/14/2017
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"Great customer service!"
Service was great, facility was clean and service was fast.
Vehicle: Chevrolet Suburban
Service Date: 04/12/2017
Review Created: 04/14/2017 06:40 AM
Harry S. on 04/13/2017
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Harry said this business was alright. Vlad was awesome. Mark was really good.
Vehicle: Toyota Tundra
Category: Service
Service Date: 04/07/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
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