Hi Amber, I'm sorry for your poor perception of the sales experience. I can tell you from the service side that we replaced the radiator, upper radiator hose and water pump per the "We Owe" agreement you signed. I believe what you guys saw when you looked through the grill was what they call the a/c condensor (which sits in front of the radiator and looks similar to a radiator). You cannot see the radiator when looking through the grill. If the hood would of been opened he would of seen the brand new radiator. The a/c condensor was not replaced because it doesn't leak coolant, it has refriegerant running through it.
We finished the work ahead of schedule, to try and make your experience a good one. I'm assuming the sales person did not give you a copy of the invoice due to you deciding not to purchase the vehicle. All our work comes with a 2 year or 24,000 mile warranty, whichever comes first.
Again, I'm sorry for your poor perception of the sales experience of the car and the service department did everything correctly to make your potential car a safe and realiable one.