Ray Skillman Westside Hyundai


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

913 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 3.42857/5Overall Rating 3.42857/5Overall Rating 3.42857/5rating 3.42857rating 3.42857
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Jamie W. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accurate debug"
Diagnosed complicated problem.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/21/2017 04:46 PM
Anthony R. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Parts not available"
Called multiple days for update after a week and half after dropping it off. Updates always said next day. Took almost two more weeks. Body shop repairs parts were not available or shipped from Korea.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/21/2017 03:50 PM
Verified Customer on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Expensive, but good service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/24/2017
Service Type: Repair
Review Created: 09/21/2017 03:23 PM
Robin W. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people who seem to enjoy their jobs!"
Love my Hyundai, Love Ray Skillman, and Love the people!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/21/2017 05:01 AM
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Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/21/2017

Thank you for the positive feed back on your survey. I will let the technicians, and service advisors know how impressed you were with the visit. If we can further assist you please let us know.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Candace H. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Job"
Good job, great customer service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/20/2017 09:48 AM
8930cbdf9c30b1230316fda4983bf46e?s=28
Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/21/2017

We apprecitate your response. Please let us know if we can further assist you in the future.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Timothy K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service work"
Friendly, timely and honest.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 06:23 PM
8930cbdf9c30b1230316fda4983bf46e?s=28
Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/21/2017

Thank you for the outstanding rating. Please let us know if we can further service you.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Lovtrail K. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The new people are friendlier "
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 03:41 PM
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Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/21/2017

We are pleased you were happy with the visit. Please contact us if we can further assist your needs in the future.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
I love the waiting area. Great coffee and several space options for quiet or tv. When I am waiting, I get my car in no time.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/18/2017 07:23 PM
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Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/21/2017

I will pass your positive comments on to the rest of the advisors and technicians. Please feel free to contact us if we can further assist you.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"!!!!!"
Service is always done in a timely and efficient manner.. the staff is very professional
Vehicle: 2009 Hyundai Azera
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/18/2017 08:01 AM
8930cbdf9c30b1230316fda4983bf46e?s=28
Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/18/2017

We are glad that you were extremely pleased with your visit.
If we can further service your vehicle in the future please do not hesitate to contact us.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Justin S. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What makes it great, is the people. I honestly think the genuinely care."
I've been taking my Hyundai there, Ray Skillman Hyundai West, for as long as I have owned it, which has been 12 years, even though I did not purchase my Sonata from them they have always treated me as a valued customer. Because of this, I will most likely purchase my next car from them. Living in Carmel, I am much closer to at least one Hyundai dealership/service garage but I choose to drive a little further to Ray Skillman West Hyundai because of the people there, and everything else I mentioned above. The waiting area(s) are great, as well as the cookies that are always there, and sometimes still warm from coming out of the oven. More importantly, my service is always done in a timely fashion and I always receive exceptional personal service. They are the best and I will continue to drive a little further to do business with them.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/17/2017 04:42 PM
8930cbdf9c30b1230316fda4983bf46e?s=28
Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/18/2017

We are so happy that you are pleased with the service we provide. We also feel privileged that you drive the extra distance for us to service your vehicle. Please do no hesitate to contact us if we can do anything is the future to service your vehicle.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Stephen H. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Always great service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/17/2017 10:24 AM
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Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/18/2017

Thank you for the positive feed back. Please do not hesitate to contact us if we can service you in the future.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Verified Customer on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Reliability"
Yes, I come for most of my routine maintenance.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/16/2017 04:31 PM
8930cbdf9c30b1230316fda4983bf46e?s=28
Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/18/2017

We are pleased you were happy with your service. If there is anything we can further assist you with please let us know.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Cynthia C. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"was able to work on car right away"
do to the fact i was from out of state and did not have access to my regular auto mechanic I thought they provided excellent service.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 08:21 AM
8930cbdf9c30b1230316fda4983bf46e?s=28
Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/18/2017

Thank you for the positive survey. In the event we can assist you in the future please let us know.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Always receive excellent service at a fair price. Cookies while waiting aren't bad either.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 10:59 AM
8930cbdf9c30b1230316fda4983bf46e?s=28
Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/15/2017

Thank you for the positive review. If we can service your vehicle in the future please let us know.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Norma K. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The pleasant people"
It's always a pleasant experience to go to Ray Skillman. I enjoy visiting south the staff while my car is serviced. The waiting room is very clean and comfortable
And of course I enjoy the cookies
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/14/2017 07:19 PM
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Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/15/2017

We are pleased we can always accommodate your needs. Thank you for the positive rating. Please let us know if we can further assist you.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Brent B. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very friendly and professional"
good job as usual
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 04:09 PM
8930cbdf9c30b1230316fda4983bf46e?s=28
Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/15/2017

We are glad we could accommodate your needs. If we can further service you please let us know.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Chibi V. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
good service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 12:13 PM
8930cbdf9c30b1230316fda4983bf46e?s=28
Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/15/2017

Thank you for the positive rating. If we can assist you in the future please do no hesitate to let us know.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Curt H. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ok"
good svc
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/12/2017 04:54 PM
8930cbdf9c30b1230316fda4983bf46e?s=28
Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/13/2017

We appreciate the positive feedback. In the event we can further assist you please let us know.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
Verified Customer on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Disappointed"
Not all work done
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 04:29 PM
8930cbdf9c30b1230316fda4983bf46e?s=28
Greg C., Service Manager at Ray Skillman Westside Hyundai responded on 09/13/2017

I appreciate you letting us know of the issues that were not addressed. This will be taken care of when you return. Sorry for any added inconvenience.

Greg Click
Service Manager
317-293-8060
greg_click@rayskillman.net
gclick1013@icloud.com
YASMEEN T. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Team "
The charisma and the genuineness that all of the workers possess
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 11:15 AM
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