business image

Reliable Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,211 Reviews)
63

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
127
Total ReScores
4.4
ReScore Average
63
Net Promoter Score ®

Business Details

About

Reliable Hyundai is conveniently located in Springfield, MO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Reliable Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Reliable Hyundai is conveniently located in Springfield, MO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Reliable Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(417) 864-6800

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
438 S Ingram Mill Rd Springfield, MO 65802
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,211 Reviews)

JH
gravatar
Jim H.
St. Robert, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2014
verified customerVerified Customer
Category: Service
Get what you pay for!
Mark Mahoney has restored my faith in customer service with regards to Reliable Hyundai! Although we were not able to get a loaner this service trip and needed to take two cars to Springfield (a 1 ½ drive for us), Mark was great about doing what he could to assist. He was very sympathetic to our plight of having to make the 200 mile (RT) trek to Springfield for service. He assured me he would try to work with me in the future on a loaner if need be to alleviate the hardship.
Mark thoroughly discussed my cars issues and quickly informed me that there were also two recall repairs needed (I was not aware of either) and made sure all my issues and concerns were annotated and that we were both synced. When I came to get my car Mark again personally briefed me and made sure I understood everything that was done to my car and would require a wait for parts to come in, when they would arrive etc. He took me out to my car which had been washed, and was ready to roll. I have to say I had a great service experience and am fully satisfied.
So thank you Mark Mahoney for great customer service,
Jim
Recommended
Robert B., Service Director from Reliable Hyundai responded on 02/07/2014 02:01 PM

Thank you for giving us a chance to earn your respect back.

Robert Beverly
Service Director
417-864-6800
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