business image

Rick Case Hyundai Davie

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(10,322 Reviews)
77
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
664
Total ReScores
4.8
ReScore Average
77
Net Promoter Score ®

Business Details

About

Rick Case Hyundai is located just off Interstate 75 in Davie, FL, less than 30 minutes away from Downtown Miami. Our service center is staffed with expert technicians who provide quality repair and maintenance services. We make is Fast and Easy to maintain your investment! Call us today to set up an appointment. Rick Case Hyundai is located just off Interstate 75 in Davie, FL, less than 30 minutes away from Downtown Miami. Our service center is staffed with expert technicians who provide quality repair and maintenance services. We make is Fast and Easy to maintain your investment! Call us today to set up an appointment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(954) 377-4100

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
3550 Weston Road Davie, FL 33331
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(10,322 Reviews)

NM
gravatar
Nithin M.
Pembroke Pines, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/27/2023
0
Category: Service
Never again walking into a Rick case dealership
I’ve leased 2 cars from this place and usually they are not the cheapest. Anyway, that’s a different story and for another time. I just walked out of the dealership today after returning a car which just had 3 months lease left by paying $1000!! This was a car which had equity and the car was in perfect condition. Absolutely mint Santa Fe limited 2021. Low miles. Just 23k miles in 33 months! Yes, as per books, my lease payout of around 1500 to close the lease. But when I discussed this with the dealer to close it few months early, they said it should be possible without any payment. It was supposed to take 10 minutes! But they fleeced me into paying $1000 before I walk out after being promised to leave the car and walk. As per the attached KBB VALUE, my trade in value was 26k(valued on 7.27). My lease payout was 25k. So I was $1000 in green. But when I went in there, I was given $24k was my car valuation and apparently the market had dropped!! This is a dealer that tries to pull in even the very last dollar that they can squeeze from you. Despite being a repeat customer for years, this is how one gets treated. This was the last ever payment I made to a Rick Case dealer and never going to step back into one again in this lifetime. A very disappointed past customer!!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.