Rick's Automotive Inc.


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

550 Reviews

99% Would Recommend
Latest Review 10 days ago
Jean S. on 07/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jean said this business was courteous and the visit was satisfactory.
Vehicle: Mitsubishi Endeavor
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
DOUG C. on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service on short notice"
We booked an oil change online during the July 4th holiday, not knowing if they could do the work the next day. Rick's team called us early the next day and scheduled us in and took care of our car early THAT day. He even dropped my wife at home while the work was being done so that she could help me with my fractured foot. All we can say is that Rick's Auto did a great job and gave us terrific service.
Vehicle: Toyota Sienna
Service Date: 07/05/2017
Review Created: 07/06/2017 07:19 PM
Alberta K. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alberta said she is very pleased with the staff at this facility, and they were very courteous. She didn't have a ride home so they took her home and picked her up. She appreciates that.
Vehicle: Cadillac CTS
Category: Service
Service Date: 06/26/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Ken B. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ken said the business does what they say they will do and they do a good job. They were priced fairly.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/26/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Steve S. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said this business was great, quick and reliable. He has been using their service for years. He was very pleased with their service. The staff was personable.
Vehicle: Honda Element
Category: Service
Service Date: 06/06/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
FRED R. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality work, honesty, always courteous. "
Rick is a great guy. I have been Rick's customer since he open in 1985. His work is quality craftsmanship, he is honest with you and he has my trust.
He also will buy quality parts. Stays with name brands that are excellent.
Vehicle: Toyota Avalon
Service Date: 06/22/2017
Review Created: 06/24/2017 10:09 AM
Michael B. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said he was pleased with the service, the explanation and everything they did.
Vehicle: Dodge Dakota
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Joanne S. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joanne said this business was polite and honest.
Vehicle: Hyundai Elantra GT
Category: Service
Service Date: 06/19/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Cathy M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cathy said this business was efficient, professional and friendly. They gave her a ride home and brought her back to their facility. She was completely satisfied.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 06/19/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Bridget M. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bridget said the business was friendly. They went out of their way to help with her problem.
Vehicle: Lexus GS 300
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Sheila R. on 06/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sheila said this business is always looking out for her and they take care of her. She said they are always willing to help.
Vehicle: Toyota Avalon
Category: Service
Service Date: 05/31/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
DAVID M. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great!"
Whether it's a 3 month visit for oil change and general check up or a big fix on one of our aging vehicles, we can always depend on excellent service and a full explanation of services needed. We have never seen an independent shop that is as professional, clean and well operated as Rick's.
Vehicle: Toyota RAV4
Service Date: 05/31/2017
Review Created: 06/02/2017 12:31 PM
Kathleen P. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kathleen said this business is helpful, they explains things and the are polite. They are nice and they do a good job. She recommends them to anyone.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 05/23/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Godfrey O. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Godfrey said everything went fine.
Vehicle: Toyota Prius
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Heidi M. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Heidi said this business did a good job on her vehicle. They were able to pick her up and drop her off. She said they were cordial and knowledgeable.
Vehicle: Toyota Camry
Category: Service
Service Date: 05/15/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Justin P. on 05/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Justin said the business took a little longer than expected. They were pretty accommodating and helpful.
Vehicle: Ford Mustang
Category: Service
Service Date: 05/04/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Andrew S. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrew said this business takes care of him, does good work, cleans his vehicle and he's very happy with their service.
Vehicle: Mazda CX-5
Category: Service
Service Date: 05/04/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Al V. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Al said this business is a fine facility. He has dealt with them before and he thinks they are great, which is why he went back.
Vehicle: Toyota Avalon
Category: Service
Service Date: 05/03/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Noelita H. on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Noelita said the business was very helpful, quick, and friendly.
Vehicle: Mazda 3
Category: Service
Service Date: 05/08/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
BEVERLY G. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest, accommodating, and thorough."
Rick has been taking care of my car/cars for about 15 years. They diagnosed a problem years ago that had plagued me for months. I had taken it to three other repair places and the all failed to fix the problem--it was dirty gasoline! I've been a faithful customer ever since. They also prioritize any maintenance job so I don't get hit with everything at once (if I'd rather not) but advise as to when it should be done or how long it'll wait. Top people!
Vehicle: Toyota Corolla
Service Date: 05/01/2017
Review Created: 05/05/2017 11:17 PM
Rick Mogab, O. at Rick's Automotive Inc. responded on 05/08/2017

Thank you Bev for the trust you have in us to properly service your vehicle based on the manufacturer guidlines.

Displaying Review 1 - 20 of 550 in total