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Riverside Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,313 Reviews)
76
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
212
Total ReScores
4.7
ReScore Average
76
Net Promoter Score ®

Business Details

About

Riverside Hyundai is located in Riverside CA juts off the 91 freeway. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Riverside Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment Riverside Hyundai is located in Riverside CA juts off the 91 freeway. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Riverside Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(951) 688-9420

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (US & Canada)
8001 Auto Center Drive Riverside, CA 92504
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,313 Reviews)

OM
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OSCAR M.
Riverside, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/26/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
They are unprofessional.
It turns out that over the years I've used them, they did not check (as promised) the reason my TPMS light kept coming on.
Not Recommended
JIM S. from Riverside Hyundai responded on 04/07/2014 03:26 PM

Nan,
Thank you taking the time to speak with me last week. I hope all is well with your vehicle. As I had mentioned in our conversation we did inspect the TPMS system of you vehicle and it had several codes C1312,C1313 and C1314 which we documented on your repair order. Theses codes were in history and not active codes.There is a bulletin that we followed that decribes this condition (10-ss-002) which could be electric signal disturbance such as a GPS or cell phone device within the vehicle or even  external source such as military bases or airports. Unfortunatley with a history code all we can do is clear the code road test and if they return we can go further with the diagnosis. The TPMS system relies on small antennas in each tire and transmitts a small frequency to the module located near the center console of your vehicle. If for any of the above conditions are met this may set theses codes and cause the TPMS lamp to illuminate. As you had mentioned to me you would monitor and let me know if the TPMS lamp returns . In the mean time I will e mail a copy of this bulletin to your email address. Please call me if you have any other concerns. Thanks again. 

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