Road Runner Service & Tire


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

607 Reviews

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Latest Review 4 days ago
Review for Road Runner Service & Tire
JED E. on 12/21/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"truck still running rough"
I took my truck in was told computer port was bad. Got it home all that was wrong with it was blown fuse.... Took truck back they did get the timing code issue fixed. However truck still running rough.. They just said run some gunk through gas. Not very confident in their diagnostic abilities.
Vehicle: GMC Pickup
Service Date: 12/20/2013
Review Created: 12/21/2013 06:56 AM
RONNIE M. at Road Runner Service & Tire responded on 12/30/2013

Dear Mr. Eaton,
We are sorry you feel that the diagnoses and repair that was made to your 1998 GMC was not up to your standards. A truck this age with 121892 miles on it will sometimes take several trips to eliminate all possible issues. When you brought the truck into our shop, you stated you had been working on it yourself and sometimes that itself can be an issue. As any ASE technician knows, a “running rough” symptom is sometimes a process of elimination. We start with running the computer codes and repair those things that are associated with a “running rough” symptom first. We at Road Runner Service Center & Tire pride ourselves on honesty & integrity and we are VERY confident in our diagnostic abilities and our overall reviews reflect this.
Again, we are sorry we didn’t live up to your expectations. Sincerely, Regi & Ronnie Melton, owners