Roberson Body Shop Review from Don K. on 06/30/2011


DK
Don K.
OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2011
verified customerVerified Customer
Category: Collision
Don said that his vehicle was not ready when promised due to the fact that it took a couple months. He chose not to elaborate about the length of the delay. It took that long because they had to wait for the insurance company and they had to make sure they had the correct parts. He stated he did not feel like he was adequately informed because they did not call very often. He would liked to be called once a week.
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This review was collected via phone interview by Customer Research Inc.