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Robert Woodall Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(705 Reviews)
75
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
21
Total ReScores
4.1
ReScore Average
75
Net Promoter Score ®

Business Details

About

At Robert Woodall Hyundai, we want to be your repair destination and have a full service center located on-site for maintenance and repairs. At Robert Woodall Hyundai, we want to be your repair destination and have a full service center located on-site for maintenance and repairs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(434) 822-0100

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
2143 Riverside Drive Danville, VA 24540
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(705 Reviews)

RS
gravatar
Ray S.
Danville, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/03/2022
Service Type: Maintenance
verified customerVerified Customer
7
Category: Service
Good Customer Service. Online booking needs improvement
All went well except that the establishment was closed when I got there for my 7:30am appointment and waited 10 minutes for someone to arrive. When they did arrive I was told the service men would be arriving at 8.

The Customer Attendant however was very courteous. Hyundai needs to look into the online booking because my appointment (which I had rescheduled online)could not be found.
JACOB T. from Robert Woodall Hyundai responded on 04/05/2022 04:52 AM

We are extremely disappointed we did not deliver 100% customer satisfaction. Please feel free to reach out to me at your earliest convience as I would like to get a plan of action to ensure all of your service needs are met. Thank you again for your business and we hope to service your Hyundai in the future!

Jacob Tatum Hyundai Service Manager 434-822-0100 ext. 3108

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