Rocha's Auto Service


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

413 Reviews

98% Would Recommend
Latest Review over 1 year ago

meghan s. on 03/17/2016
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"excellent service"
very efficient staff, friendly and knowledgeable, I was in and out within a half hour I was very pleased
Vehicle: Ford Focus
Service Date: 03/16/2016
Review Created: 03/17/2016 08:18 PM
AMANDA C. on 03/17/2016
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"Smog"
Good
Vehicle: Toyota Camry
Service Date: 03/15/2016
Review Created: 03/17/2016 09:38 AM
virgina m. on 03/17/2016
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"Convenient location. Very helpful, friendly staff"
I took my vehicle to Rocha's for the 60k service. The local dealer wanted a minimum of $350 for the service, and that was only because I had a prepaid contract for lifetime oil changes and free tire rotation. Rocha's did the same inspection that the dealer would have done and charged me $74.40. All I needed was an air cabin filter. The difference in the price boiled down to the dealer wanting to change all fluids whether they needed changing or not. Upon inspection, Rocha's determined that the vehicle fluids did not need changing. I really appreciate that!
Vehicle: Toyota Prius
Service Date: 03/14/2016
Review Created: 03/17/2016 06:13 AM
JULIA R. on 03/17/2016
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"Julia Rose."
Wonderful friendly people. Very accommodating I have always been happy with all work done on my vehicles. Would highly recommend .
Vehicle: Porsche Cayenne
Service Date: 03/15/2016
Review Created: 03/17/2016 06:06 AM
Plena G. on 03/15/2016
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Spoke with William. He said the business has a group of nice guys who are very efficient. He is very pleased with the business.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 03/10/2016
Review Created: 03/15/2016
This review was collected via phone interview by Customer Research Inc.
Robert W. on 03/12/2016
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Spoke with Trica. She said the business was nice and accommodating.
Vehicle: Kia Sorento
Category: Service
Service Date: 03/08/2016
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
Tim B. on 03/08/2016
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Tim said the service at his business was great. The employees are nice and helpful. He would recommend them for service.
Vehicle: Ford Mustang
Category: Service
Service Date: 03/04/2016
Review Created: 03/08/2016
This review was collected via phone interview by Customer Research Inc.
Robert S. on 03/08/2016
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Robert said this is a good business. During his last visit, he noted he started to feel irritated with the employee working the front counter. He called to schedule an appointment that same day which was approved, and when he took his vehicle in for the service the employee started to argue with the customer saying they did not schedule appointments. Besides the miscommunication with this employee, he was overall satisfied with the services performed on his vehicle.
Vehicle: Ford Five Hundred
Category: Service
Service Date: 03/04/2016
Review Created: 03/08/2016
This review was collected via phone interview by Customer Research Inc.
Chris B. on 03/07/2016
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Chris said it was an awesome experience and the mechanic was very helpful and was really cool.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 03/03/2016
Review Created: 03/07/2016
This review was collected via phone interview by Customer Research Inc.
Chance L. on 03/05/2016
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Chance said the service is good. They fixed his vehicle because his lights were messed up. The employees were all very helpful. He appreciates the work.
Vehicle: Honda Accord
Category: Service
Service Date: 03/02/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.
Kiefer P. on 03/05/2016
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Kiefer said the business provided great service and Ronnie was very helpful.
Vehicle: Honda Civic
Category: Service
Service Date: 03/01/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.
Dorn M. on 03/05/2016
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Dorn said he always takes his vehicle to this business for service. He would recommend them for service.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 03/02/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.
Chris H. on 03/05/2016
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Chris said this business had his vehicle for an extended period of time because they received a bad part so they had to order a new one to reinstall it but it was not their fault.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/01/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.
RONALD N. on 03/02/2016
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"Friendly, knowledgeable, good pricing"
friendly, knowledgeable, good pricing, all around good service
Vehicle: Toyota Prius
Service Date: 02/29/2016
Review Created: 03/02/2016 05:28 AM
STEVEN T. on 02/27/2016
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"very friendly and feel comfortable that they will do a good job"
very nice place, will recommend to friends
Vehicle: Jeep Grand Cherokee
Service Date: 02/25/2016
Review Created: 02/27/2016 08:24 AM
MARCUS K. on 02/25/2016
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"Great service"
Jose along with other gentleman working in the office were professional, honest and created a fun interaction. In and out service with a snails. Great job.
Vehicle: Ford Pickup
Service Date: 02/24/2016
Review Created: 02/25/2016 08:52 PM
fred p. on 02/24/2016
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"Hybrid Battery Check"
Excellent customer service
Vehicle: Lexus HS 250h
Service Date: 02/23/2016
Review Created: 02/24/2016 10:08 PM
cynthia o. on 02/24/2016
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"Smog check-1st visit to Rochas"
The service here was awesome. I was not even there 30 minutes total. Staff was extremely knowledgeable. I would highly recommend them.
Vehicle: Saturn Vue
Service Date: 02/22/2016
Review Created: 02/24/2016 12:09 PM
GERARD W. on 02/23/2016
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"Smog service"
Fast, friendly, efficient
Vehicle: GMC Pickup
Service Date: 02/22/2016
Review Created: 02/23/2016 09:35 PM
JESSICA G. on 02/23/2016
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"super fast"
They are very fast and economical as well! Definitely recommend!
Vehicle: Toyota Corolla
Service Date: 02/22/2016
Review Created: 02/23/2016 08:07 PM
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