Sansone Route 1 Hyundai


Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

1099 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Devon C. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast & Easy Service"
helpful staff, got me checked in quick and took care of my car troubles without a problem.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/22/2017 06:19 PM
Carol D. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
was taken on time and completed in a timely manner
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 11:03 AM
Christine B. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific Service On Short Notice"
I gave my service experience a 5-star rating because that is exactly what it was---I could not have been treated any better and my car was fixed and ready for me in a very timely manner on very short notice.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 05:35 PM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/21/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Verified Customer on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good work, Good people"
Very quick service! Very nice people. Thank you!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 07:26 AM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/21/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Fast service and appointments
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/20/2017 06:26 AM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/21/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Verified Customer on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service is great"
Everyone is nice and helpful, however the services always take a long time, usually waiting for about 2 hours, whether there was a scheduled appointment or not. It also doesn't matter if it's only for an oil change or for a specific maintenance the wait time will still be like 2 hours.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 12:58 PM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/20/2017

Thank you for compelting the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Augusto B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Its all about the service. "
Contrary to popular belief , the service team is way way more important than the sales folks. Your purchase is usually a 4- 5 hour "journey" ...and then its done. Usually , you will not hear from your sales person . But once the car was been bought , then the relationship starts . ( meaning , servicing of the vehicle) . I bought my car at another dealer , but i wanted to have it service locally and AJ the service advisor , was very friendly , responsive and answered all my questions. So , we started off the relationship on the right foot.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 12:25 PM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/20/2017

Thank you for compelting the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Louis M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Because of Mr Luis Martins"
Excellent
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 02:31 PM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/19/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service "
I would definitely recommend to a friend
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 02:07 PM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/16/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Jose T. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best dieler ever"
Best dueler ever fast and they do the job the way it have to be! Thanks
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/13/2017 11:55 PM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/14/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Samantha was very pleasant,knowledgeable and efficient."
Service representative interest and care for her customers.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/13/2017 06:07 AM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/14/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Robert R. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Once I drove in I was pleasantly greeted."
Trusting
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 03:10 PM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/13/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Verified Customer on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Keep in going"
On their game
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 01:38 PM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/13/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Keyur P. on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service visit review"
Over all good experience.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 12:20 PM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/13/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I was satisfied"
I would recommend to others
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/12/2017 03:27 AM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/12/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Nicholas A. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"all work done correctly"
He knew what had to be done and did it. took only one hour..
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/11/2017 11:20 AM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/12/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Verified Customer on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service"
Great service provided
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/11/2017 06:14 AM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/12/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Cindy P. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees "
Efficient and pleasant
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/08/2017 06:51 PM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/09/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Verified Customer on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good place"
I like to go there, people are always friendly.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/02/2017
Service Type: Repair
Review Created: 09/08/2017 06:37 PM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/09/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Verified Customer on 09/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick Service"
Service seems performed right away if you have a appointment. Staff was friendly.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/08/2017 10:58 AM
Patrick J E., Service and Parts Director at Sansone Route 1 Hyundai responded on 09/09/2017

Thank you for completing the survey

Patrick Ehrhart
Service and Parts Director
Sansone Route 1 Hyundai
732 587 1100
pehrhart@sansoneauto.com

Displaying Review 1 - 20 of 1099 in total