ReScore Reviews™ (65)

ReScore
Overall Rating 4.6923094/5Overall Rating 4.6923094/5Overall Rating 4.6923094/5Overall Rating 4.6923094/5rating 4.6923094
Original
Overall Rating 2.26154/5Overall Rating 2.26154/5rating 2.26154rating 2.26154rating 2.26154
95% Would Recommend
100% Business Response
Latest Review about 8 hours ago
John B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional and helpful "
Great people in service department
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:36 AM
Brett S. at Savannah Hyundai responded on 09/19/2017

Thank you for your five star review! I will pass your coments onto our team! Brett

Mollie K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love Savannah Hyundai service"
The atmosphere is always friendly and inviting!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:14 AM
Brett S. at Savannah Hyundai responded on 09/19/2017

Thank you for you five star rating! We appreciate your business! Brett

Verified Customer on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The service was ok."
Yes if they own a Hyyndai.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:02 AM
Daniel K C., Service Director at Savannah Hyundai responded on 09/19/2017

I am sorry for the inconvenience any extra time caused.  Looking at your receipt, it shows you where here for 32 minutes.  Please let me know if that is not correct, so I can investigate where the delay was.  Again, thank you very much for your business and I am sorry for any delay in your service.
Dan 

Dorvin O. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and fast service "
Had my car service and it went really fast but the job was done to standard
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 04:29 PM
Brett S. at Savannah Hyundai responded on 09/19/2017

Thank you for your five star review! I will pass your comments onto our team! Brett

Roscoe E. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great customer service agent."
The customer service agent Brett was awesome. The work performed on my vehicle was done in less time than expected.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 02:52 PM
Brett S. at Savannah Hyundai responded on 09/19/2017

Thank you for your response. Please let me know if there is something I can do differently to earn all five stars. I appreciate your business! Brett

Jim B. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Decent coffee and prompt servive"
Very good
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/15/2017 04:26 PM
Daniel K C., Service Director at Savannah Hyundai responded on 09/18/2017

Thank you for your business and the 5 star rating.  I will pass your comments on to our team.
Dan

Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank You!!! Great Service!!!"
Great Service!!!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/15/2017 11:19 AM
Daniel K C., Service Director at Savannah Hyundai responded on 09/18/2017

Thank you for your business and the 5 star rating.  I will pass your comments on to our team.
Dan

Verified Customer ReScore Review on 09/18/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Resolved"
Took the time to make sure things were left on a good foot going forward.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/15/2017 08:12 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Customer service"
they lie to you blantantly don't care when they are caught and act like it's a mission to help you.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/15/2017 08:12 AM
Daniel K C., Service Director at Savannah Hyundai responded on 09/15/2017

I am sorry for your experience.  I tried to reach out to you today.  I will attempt to reach out to you next week.
Dan

Daniel K C., Service Director at Savannah Hyundai responded on 09/18/2017

Thank you for taking time to speak with me.  I look forward to meeting you tomorrow afternoon.
Dan

John B. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service staff is customer focused."
I have bought dozens of new and used autos and therefore have experienced many service departments. Savannah Hyundai is at the top!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/14/2017 06:58 PM
Brett S. at Savannah Hyundai responded on 09/15/2017

Thank you for your five star review! I will pass your comments onto our team! Brett

Phyllis W. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I was very appreciative of Brett Sheffield's efforts to provide a prompt appt. and take steps to solve my car's repair issues."
The last two times I have had my car in for repairs, I have been very pleased with the courteous and prompt care given to me. I am very grateful to Brett Sheffield and also to Ashley (I don't know Ashley's last name)
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/13/2017 07:08 PM
Brett S. at Savannah Hyundai responded on 09/14/2017

Thank you so much for your five star review! I apprciate your business! Brett

RUBY L. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Savannah Hyundai "
Courteous and professional staff. Adam is thorough and very helpful.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/13/2017 04:16 PM
Brett S. at Savannah Hyundai responded on 09/14/2017

Thank you for your five star review! We appreciate your business! Brett

CRAIG M. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient"
Car service was completed early, which worked out perfect for pick-up.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/13/2017 09:01 AM
Brett S. at Savannah Hyundai responded on 09/13/2017

Thank you for your five star review! We appreciate your business! Brett

David D. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Always great service
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 03:50 PM
Brett S. at Savannah Hyundai responded on 09/13/2017

Thank you for your five star review! I will pass your comments onto our team! Brett

WILLIAM H. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"X"
X
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 08:25 PM
Brett S. at Savannah Hyundai responded on 09/13/2017

Thank your for your five star review! We appreciate your business! Brett

TYRONE H. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Team"
Excellent Service
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 10:09 AM
Brett S. at Savannah Hyundai responded on 09/13/2017

Thank you for your five star review! We appreciate your business! Brett

Jeffrey M. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, professional staff"
Everyone that I meet us very friendly and professional.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/09/2017 11:35 AM
Brett S. at Savannah Hyundai responded on 09/13/2017

Thnak you for your five star review! I will pass your comments onto out team! Brett

Jean S. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people to work with"
I am so glad Adam Holder is back. He always had time to help me even when I called from New Hampshire in 2015 about a warning light. He got me ready to go and recommended things to have done in the future.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 04:51 PM
Brett S. at Savannah Hyundai responded on 09/13/2017

Thnak you for your five star review! We appreciate your business! Brett

Kenyara M. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesomeness "
Five star service!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/08/2017 04:32 PM
Brett S. at Savannah Hyundai responded on 09/13/2017

Thank you for your five star review! We appreciate your business! Brett

ANIYEA O. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very fast and friendly service "
They got me In a timely manner with a smile
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/08/2017 10:30 AM
Brett S. at Savannah Hyundai responded on 09/13/2017

Thank you for your five star review! We appreciate your business! Brett

, R. on 09/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly and competent."
Yes.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 01:01 PM
Brett S. at Savannah Hyundai responded on 09/07/2017

Thank you for your response. Please let us know if there is anything we can do differently to earn all five stars. We appreciate your business! Brett

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