ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 10 days ago
Tom S. on 09/16/2017
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"Brake service"
The entire process was handled in a very professional manner. I would highly recommend.
Vehicle: BMW 745Li
Service Date: 09/15/2017
Review Created: 09/16/2017 04:56 AM
Peter D. on 09/09/2017
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"Fast friendly service "
This is the only place I take my BMW. I just had an issue with a noise belt while out of town. These pros were able to help find service in the area I was in. Luckily I didn't end up getting my X5 looked at elsewhere and was able to get it to Ultimate that night. They had me up and running within few hours the next day. Thanks to all at Ultimate!
Vehicle: BMW X5
Service Date: 09/08/2017
Review Created: 09/09/2017 06:49 AM
Charles C. on 09/07/2017
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Charles said they did what was asked. It seems to be working but the smell is still there. He was in a hurry and they called to make sure he knew right away when it was ready.
Vehicle: BMW 328i
Category: Service
Service Date: 08/28/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Kristen W. on 09/07/2017
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Kristen said they did a great job.
Vehicle: BMW X5
Category: Service
Service Date: 08/25/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
James L. on 09/06/2017
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James said he was very happy with his service.
Vehicle: BMW Z3
Category: Service
Service Date: 08/29/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Brad G. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fair, friendly and convenient service"
I am a first time customer( new to Charleston area) and I was treated like a long time, valued customer. Dell, the service technician was in communication with me several times so I was involved with how the repairs were done. Debbie was also very friendly and helpful. My total bill was actually less than the original estimate as they found a less expensive fix for my repairs. Overall, a great first time experience and I will definitely be back. I have already recommended Autowerks to a friend with a BMW
Vehicle: BMW 328i
Service Date: 09/01/2017
Review Created: 09/03/2017 05:35 AM
Carlo N. D. on 08/29/2017
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"Fast and excellent service"
Very positive
Vehicle: BMW 3 Series
Service Date: 08/04/2017
Review Created: 08/29/2017 06:57 AM
Leonard B. on 08/25/2017
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Leonard said he was pleased with their service.
Vehicle: BMW 5 Series
Category: Service
Service Date: 08/24/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Michael R. on 08/24/2017
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"Routine checkup "
As always, friendly, courteous, informative and fair priced service.
Vehicle: BMW 5 Series
Service Date: 08/23/2017
Review Created: 08/24/2017 06:59 AM
George G. on 08/17/2017
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George said he has always gone there for years and they always do a good job. They give good service.
Vehicle: BMW M3
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Margaret (Maggie) P. on 08/16/2017
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"BMW service"
Wonderful customer service! Takes care of my car wonderfully! Checks everything out with a fine toothcomb and takes care of any issues! Love Ultimate Autowerks!
Vehicle: BMW 3 Series
Service Date: 08/14/2017
Review Created: 08/16/2017 04:41 PM
Thom J. on 08/16/2017
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Thom said he's been dealing with them for several years and they've always taken care of him.
Vehicle: BMW 6 Series
Category: Service
Service Date: 08/09/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Graham P. on 08/16/2017
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Graham said the staff was very friendly, they answered all of his questions, they were very knowledgeable and he was pleased.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/07/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Cynthia C. on 08/15/2017
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"Precision with diagnosis and expert technicians performing work"
Ultimate Autowerks provides the best service and prices in town, you will be disappointed.
Vehicle: BMW 3 Series
Service Date: 07/31/2017
Review Created: 08/15/2017 05:58 AM
Walter Z. on 08/14/2017
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"Great service, fair price"
Great service, fair price
Vehicle: BMW 3 Series
Service Date: 08/11/2017
Review Created: 08/14/2017 01:13 PM
Andrew F. on 08/14/2017
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Andrew said Matt is honest and up front. He did not try and have him spend any unnecessary money. The issue was not resolved immediately but Matt worked hard to get it right. The experience was pleasurable. It was nice to receive the personalized service as opposed to being a number in a larger business. It was a good experience.
Vehicle: BMW 3 Series
Category: Service
Service Date: 07/24/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Mary W. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said this business does a good job and she is very pleased with their work.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/07/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Regina W. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Srevice! "
Charles, Dell, and Matt are awesome. I will never take my BMW anywhere else to be serviced.
Vehicle: BMW 3 Series
Service Date: 08/04/2017
Review Created: 08/04/2017 08:19 PM
Jarrod M. on 08/02/2017
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Jarrod said the quick and honest service was provided at a low price.
Vehicle: BMW X5
Category: Service
Service Date: 07/28/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Benjamin K. on 08/02/2017
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Benjamin said this business did a great job.
Vehicle: BMW M3
Category: Service
Service Date: 07/25/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 668 in total