Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

827 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


SM
Steve M.
Charleston, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Steve said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TJ
Tyrone J.
Hollywood, SC
BMW 750Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Tyrone said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

ER
Eric R.
Charleston, SC
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Eric said the mechanics did a good job.
This review was collected via phone interview by Customer Research Inc.

KY
Kerry Y.
South Carolina
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Kerry said they are good.
This review was collected via phone interview by Customer Research Inc.

AY
Armando Y.
Hollywood, SC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Amando said the business was ok.
This review was collected via phone interview by Customer Research Inc.

ML
Mark L.
Mount Pleasant, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Mark said the business did a great diagnosis on his vehicle, addressed some new issues they found, and have great customer service.
This review was collected via phone interview by Customer Research Inc.

EG
Edward G.
Charleston, SC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Edward said the staff are always courteous, professional and honest. The owner of the business is very gracious.
This review was collected via phone interview by Customer Research Inc.

DV
Derrick V.
Charleston, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Derrick said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

HN
Haley N.
Ladson, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Haley said the vehicle seems to be working fine. They were very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
South Carolina
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Michael said they did the job they promised and were on time.
This review was collected via phone interview by Customer Research Inc.

CR
Chuck R.
Mount Pleasant, SC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Chuck said the staff were honest and informative.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Charleston, SC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
John said his experience was good.
This review was collected via phone interview by Customer Research Inc.

CC
Cheryl C.
Charleston, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Cheryl said the facility was always honest, fair and trustworthy. She stated they always do good work.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Folly Beach, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
The best around!
Matt and Charles have been servicing my 2003 wagon since they opened the shop on Sol Legare road years ago. They always get me back on the road quickly with fair pricing and honest assessments of problems and questions. I highly recommend Ultimate Autowerks for all of your BMW needs. Give Dell or Debbie a call and you will be happy with the way your car will perform.

KS
Kathy S.
Charleston, SC
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Great staff and great repairs
Autowerks is the best. Honest, nice,get the job done when they say. I wouldn't go anywhere else.

JG
John G.
South Carolina
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
John said the business scheduled his appointment easily. Once at the facility his services were done in a quick manner and at a reasonable cost. The staff did good quality work on his vehicle and showed wonderful communication.
This review was collected via phone interview by Customer Research Inc.

SH
Sheila H.
Charleston, SC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Pin pointing the problem the first time!
The customer service from Charles, Debbie and Dale is amazing. But most importantly being able to pin point the problem from the start and never being charged for something you don't need. Its clear they want return business by always providing quick service, reasonable prices and standing behind their work!

SH
Sheila H.
Charleston, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Customer Service
Customer service is the key, always polite, easy to make an appointment, never sold a service not needed, satisfaction of knowing the work is completed right the first time. Charles, Dale and Debbie have become good friends and take care of all our cars, I highly recommend, to all my friends and feel very lucky to have found an honest repair shop which can be very difficult in this day and time..

JP
John P.
SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
John said the business got his vehicle in and out nicely and promptly.
This review was collected via phone interview by Customer Research Inc.

KH
Kelly H.
Charleston, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
Great service
I have used them twice and both times I received great service. Staff is very knowledgeable and friendly as well.

Displaying Review 1 - 20 of 827 in total