ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago
Katelyn R. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
I called Wednesday at 4:30 pm, they got me in first thing in the morning and fixed my issue at a fraction of bmw’s cost. The employees are always super pleasant and welcoming. I will say the only thing i would say could be improved is both of my running lights are out and they didnt mention it or ask if i wanted that fixed as well/ quote me. Not enough of an issue to bring down my 5 star rating, i really do love this place and will make them my auto shop.
Vehicle: BMW 3 Series
Service Date: 04/19/2018
Review Created: 04/19/2018 08:40 PM
Jessie B. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jessie said the employees were on time and provided courteous service.
Vehicle: BMW 5 Series
Category: Service
Service Date: 04/04/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Brent M. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome and responsive service, as always!"
Just had my brakes flushed on short notice. Even after rescheduling, they fit me in, and got me on my way.
Vehicle: BMW X5
Service Date: 04/10/2018
Review Created: 04/11/2018 10:11 AM
Charles S. on 04/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Charles said he thought everything was great but the bill was high.
Vehicle: BMW 3 Series
Category: Service
Service Date: 04/10/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Zach B. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Zach said the staff were all helpful and gave an explanation to every question he had. He said they provided a thorough diagnostic, fixed the issue, and advised him on future options.
Vehicle: BMW 3 Series
Category: Service
Service Date: 04/09/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
Marcia R. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marcia said they did a really good job.
Vehicle: BMW 3 Series
Category: Service
Service Date: 03/22/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Anthony P. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anthony said the staff did good, honest work. He would like to thank them for getting his vehicle together.
Vehicle: BMW X5
Category: Service
Service Date: 03/27/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Charles I. on 03/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Honest, excellent mechanics, flexible to your schedule. Much better choice than dealership options.
I’m never disappointed
Vehicle: BMW 328i
Service Date: 03/23/2018
Review Created: 03/24/2018 04:03 AM
Franscene C. on 03/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Franscene said the employees did the job he asked. The price was reasonable, and he was given a 2 year warranty.
Vehicle: BMW 5 Series
Category: Service
Service Date: 02/20/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Dennis S. on 03/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennis said the facility was prompt and fixed the problems.
Vehicle: BMW 3 Series
Category: Service
Service Date: 02/20/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Lorenzo H. on 03/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lorenzo said the staff was awesome and did a good overall job on his vehicle. The service was timely and efficient.
Vehicle: BMW 5 Series
Category: Service
Service Date: 02/21/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Martha P. on 03/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Martha said she recommends this business for service.
Vehicle: BMW 3 Series
Category: Service
Service Date: 02/22/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
Devaughn S. on 03/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience"
I checked around town for many BMW Repair shops, but what made me choose Ultimate Autowerks was how personable and informative the gentleman was that answered the phone. He took the time to answer my many questions and gave me awesome feedback not to mention the most reasonable price for my service. The work was done in the same day both times that I brought my vehicle in. The staff was very friendly and very professional! I would definitely recommend them to other BMW owners and will definitely use them for future repairs.
Vehicle: BMW X5
Service Date: 03/07/2018
Review Created: 03/16/2018 08:19 AM
Sheila H. on 03/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing customer service "
Im so happy Im finally, moving to Charleston, full time now. I love Charles, Dale and Shirley, I always get great service now I can get all 4 of my BMWs serviced properly!!!!!! I would 100% recommend, Ultimate Auto to all my friends
Vehicle: BMW Z4
Service Date: 03/14/2018
Review Created: 03/15/2018 10:55 AM
Meredith F. on 03/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Meredith said she recommends this business for service.
Vehicle: BMW X5
Category: Service
Service Date: 02/27/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Carl C. on 03/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carl said the business performed quality work on his vehicle.
Vehicle: BMW 750i
Category: Service
Service Date: 03/01/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Greg J. on 03/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Greg said the service was great.
Vehicle: BMW X3
Category: Service
Service Date: 03/05/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Ginger B. on 03/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great"
I’ve been bringing my vehicle(s) to Matt and Dale for several years now. These guys are honest, straightforward and get the job done right the first time.

I have referred several friends to Ultimate Autowerks and they have been super happy too.
Vehicle: BMW X5
Service Date: 03/09/2018
Review Created: 03/10/2018 04:20 AM
Daymone W. on 03/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Daymone said the service was good.
Vehicle: BMW 528i
Category: Service
Service Date: 03/09/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Jack C. on 03/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, honest approach to customer. "
Very personalized service. Everyone is very accommodating to the customers’ special needs and schedule.
Vehicle: BMW X5
Service Date: 03/07/2018
Review Created: 03/07/2018 11:32 PM
Displaying Review 1 - 20 of 774 in total