Schneider Autohaus LLC


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

282 Reviews

95% Would Recommend
Latest Review 6 days ago
Gerald S. on 02/22/2017
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Gerald said this business works on foreign vehicle and someone referred him there. He said they did a great job. Something went wrong with his vacuum hose but they fixed it and there were no problems.
Vehicle: MINI Cooper
Category: Service
Service Date: 02/17/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
James W. N. on 02/16/2017
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"Ck engine light"
Cam sensor etc pricey as expected
Vehicle: Mercedes-Benz SLK280
Service Date: 02/07/2017
Review Created: 02/16/2017 03:17 PM
Martha D. on 02/10/2017
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Martha said she was satisfied with her overall experience. She will be using them again when she needs help.
Vehicle: Buick LeSabre
Category: Service
Service Date: 02/08/2017
Review Created: 02/10/2017
This review was collected via phone interview by Customer Research Inc.
Jim S. at Schneider Autohaus LLC responded on 02/13/2017

Thank you Martha, we enjoyed working for you. Let us know if there is anymore we can do for you.

Johnny K. on 02/08/2017
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"Still leaking gas"
I'll will be being my car back to have one of the original problems fixed. When I first took my car in ~5 or 6 weeks ago it was to fix a miss and a gas leak. The second time ~2 or 3 weeks ago was the the same two things. Total cost around $2000. The car is now leaking much worse but the miss is fixed. I will be taking it back as soon as I can get someone to follow to Florence. I'm not drive the car now or parking in the garage because the gas is leaking ~1/2 gallon after each drive.
Vehicle: BMW 530i
Service Date: 01/13/2017
Review Created: 02/08/2017 12:13 PM
Stephen R. on 12/21/2016
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Stephen said the business is pretty good.
Vehicle: Pontiac Firebird
Category: Service
Service Date: 12/09/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
Jack P. on 12/19/2016
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Jack said the business provided good service.
Vehicle: BMW X3
Category: Service
Service Date: 12/07/2016
Review Created: 12/19/2016
This review was collected via phone interview by Customer Research Inc.
Ed B. on 11/30/2016
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Ed said they performed the service in a timely manner.
Vehicle: BMW 740Li
Category: Service
Service Date: 11/23/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Matt C. on 11/22/2016
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"Great service"
I took my 1969 Triumph TR6 in for service. I had only recently purchased the car. Jim and guys did a great tune up. Car runs great!
Vehicle: Triumph TR6
Service Date: 11/18/2016
Review Created: 11/22/2016 07:35 AM
Jim S. at Schneider Autohaus LLC responded on 11/22/2016

Thank you Matt, it was fun and it's great seeing these classics come in. Jim

Robert M. on 11/17/2016
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"good people and good service"
service is excellent
Vehicle: Volvo S80
Service Date: 11/11/2016
Review Created: 11/17/2016 07:53 AM
Roger P. on 11/11/2016
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"The Best Around"
my old bimmer is running great, thanks to you guys. I will not let anyone else touch it.
Vehicle: BMW 323is
Service Date: 11/09/2016
Review Created: 11/11/2016 06:08 AM
Darrin H. on 11/10/2016
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"Battery "
Service and service time was outstanding!
Vehicle: BMW 328i
Service Date: 11/07/2016
Review Created: 11/10/2016 06:54 AM
Lynn R. on 09/26/2016
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Lynn said he liked the business because they did a fine job. He liked them so much, he called them to say how nice they were and he was pleased.
Vehicle: BMW 530xi
Category: Service
Service Date: 09/21/2016
Review Created: 09/26/2016
This review was collected via phone interview by Customer Research Inc.
Troy N. on 09/17/2016
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"Service"
Got scheduled in a timely manner and was efficient in diagnosing the problem. Parts ordered and when came in shop had me fixed in a just over an hour.
Vehicle: Volkswagen Jetta
Service Date: 09/07/2016
Review Created: 09/17/2016 10:37 AM
Meet P. on 09/15/2016
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Spoke with Kinjal. She said this business provided her with good service.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 09/07/2016
Review Created: 09/15/2016
This review was collected via phone interview by Customer Research Inc.
Stephen T. on 08/29/2016
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"customer service "
What really important to me is great customer services and car care knowledge. They understand this at Schneider.
Service Date: 03/21/2016
Review Created: 08/29/2016 05:32 AM
Duane L. on 08/25/2016
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Duane said the customer service at this business was great.
Vehicle: BMW 525i
Category: Service
Service Date: 07/28/2016
Review Created: 08/25/2016
This review was collected via phone interview by Customer Research Inc.
Matthew C. on 08/10/2016
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"Very satisified"
They did an excellent job on both of my vehicles. Jim has been very upfornt with me about what is need to fix any problem I have had. I wouldn't let anyone else work on my cars.
Service Date: 08/03/2016
Review Created: 08/10/2016 11:41 AM
Jim S. at Schneider Autohaus LLC responded on 08/10/2016

Thank you for the review Matt. It was fun!

Stephan P
Service Consultant

Pam V. on 08/06/2016
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"problem"
passenger side window was left down about 2 inches on the day I picked it up it rained and the was wet and there was water in the floor.
Vehicle: Volkswagen New Beetle
Service Date: 08/02/2016
Review Created: 08/06/2016 08:17 PM
Jim S. at Schneider Autohaus LLC responded on 08/10/2016

Hi Pam. No excuses for this one except sorry it happened. Have a car detail service waiting for you. Jim

Stephan P
Service Consultant

Cameron D. on 07/31/2016
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"Honest polite and knowledgeable"
I will bring my car back again for service.
Vehicle: BMW 750Li
Service Date: 07/22/2016
Review Created: 07/31/2016 01:53 AM
David W. on 07/29/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Would you recommend your service?"
Your estimate for repair of ac blower fan was $1230. I bought a $33 resistor and installed in one hour
Vehicle: Mercedes-Benz E420
Service Date: 07/26/2016
Review Created: 07/29/2016 08:08 AM
Jim S. at Schneider Autohaus LLC responded on 08/01/2016

The estimate presented to your Mr. Wilson was for the blower motor (updated design), resistor, and necessary bracket and wiring harness to install the updated blower motor. The old design blower motor is no longer sold. The blower motor was responsible for a battery draw, one of the reasons your brought your vehicle in to the shop. You seemed concerned about the battery going dead after a few days to a week. Our findings were shared with you and explained. The blower motor is also the most likely culprit for the resistor failing. The faulty resistor was only causing certain fan speeds to not function. You told us your biggest concern was the battery going dead but apparently it was not.

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