Sebring West Automotive


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

162 Reviews

98% Would Recommend
Latest Review 3 days ago
Ed B. on 02/08/2017
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Spoke with Carol. She said Darrell and his crew were very good.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 02/07/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Bill C. on 02/01/2017
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Bill said this business did excellent work. They did a very nice job and he was happy. Brian, an employee at this business was very nice and fair. The cost was less than the quote.
Vehicle: Chrysler Town
Category: Service
Service Date: 01/31/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Kimberly J. on 02/01/2017
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Kimberly said the employees were nice, up-front, and talkative. They explain everything and there are no surprises. This business is amazing and he wants them to keep up the good work.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/30/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
JOHANNA M. on 01/26/2017
Recommended badge inactive Recommended
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"Beginning to have reservations as to the car repair service being advertised."
Prior to these last three-four visits where my Husband was told they couldn't find anything wrong with the car; now were told we may be looking at a blown head gasket, I/we have not been too impressed with our service. Perhaps it was an oversight or the car really is in bad shape; after paying nearly $1,000 and now looking at a potential $2,000 new bill, this is not acceptable. I work at the local Chamber of Commerce; have already shared with some local business owners how this experience has been playing out; to which some of them have said this doesn't sound on the up and up...Before this incident, we were happy to take our car to Sebring West for a second opinion. Now, we may need to find another automotive shop.
Vehicle: Chrysler 300
Service Date: 01/16/2017
Review Created: 01/26/2017 12:56 PM
Raymond C. on 01/25/2017
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Raymond said the business provides excellent service at good prices. They worked with him to schedule his vehicle and there were no issues.
Vehicle: Honda Accord
Category: Service
Service Date: 01/23/2017
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
Tom M. on 01/25/2017
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Tom said the service and work was good. He mentioned sometimes the employee who checks him in, makes insulting comments.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/24/2017
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
Brad S. on 01/24/2017
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Brad said he was happy with the good service. The employees were professional and friendly.
Vehicle: Honda Civic
Category: Service
Service Date: 01/20/2017
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
John L. on 01/21/2017
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John said it took two weeks for them to repair his vehicle. They forgot to put his gaskets back in after the oil change and they also left parts in his car. The mechanic was very sour and arrogant. He has a bad personality. They should treat older vehicles with respect. He paid a lot and he was not notified of how long the repairs would take.
Vehicle: Volkswagen Karmann Ghia
Category: Service
Service Date: 01/18/2017
Review Created: 01/21/2017
This review was collected via phone interview by Customer Research Inc.
Marilyn C. on 01/16/2017
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Marilyn said they always take good care of her and provide good service.
Vehicle: Infiniti G37
Category: Service
Service Date: 01/13/2017
Review Created: 01/16/2017
This review was collected via phone interview by Customer Research Inc.
Frank P. on 01/10/2017
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Frank said the work was done properly, quickly and the problem was taken care of.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 01/06/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Mary W. on 01/06/2017
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Mary said this business performed good service.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 01/04/2017
Review Created: 01/06/2017
This review was collected via phone interview by Customer Research Inc.
KEN C. on 01/05/2017
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"Always the best"
The guys know our vehicles and are always up front about what does - and doesn't - need to be done. We never feel pressured to do repairs. Fast, friendly and reliable. We won't go anywhere else!
Vehicle: Toyota Highlander
Service Date: 01/05/2017
Review Created: 01/05/2017 08:56 PM
KENNETH F. on 01/05/2017
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"Satisfaction of work performed"
On a scale of 1 to 10, your a ten this time.But, we need to talk.
Vehicle: Toyota Paseo
Service Date: 12/16/2016
Review Created: 01/05/2017 06:33 PM
John H. on 01/04/2017
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John said the business got him in fast and they did what needed to be done on his vehicle in a timely manner. They did a great job.
Vehicle: Toyota Pickup
Category: Service
Service Date: 12/28/2016
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
Edna M. on 01/04/2017
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Edna said she had no issues with this business. They were honest, they told her what was wrong with the vehicle and fixed it in a timely manner.
Vehicle: Nissan Armada
Category: Service
Service Date: 12/28/2016
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
Vern J. on 01/03/2017
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Vern said the staff responded to his phone call and they set up a appointment. Everything went smoothly and it went better than expected. He has cousins that work there.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/29/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
DIVINE K. A. on 12/29/2016
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"The Service Department."
Absolutely satisfied with the service I get when I take my vehicle in. The staff are very professional and cordial.
Vehicle: Ford Econoline
Service Date: 12/28/2016
Review Created: 12/29/2016 12:45 AM
Dennis D. on 12/23/2016
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Dennis said the business treated him well.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/16/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Beverly J. on 12/22/2016
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Beverly said this business did a good job.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/15/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
Keith C. on 12/19/2016
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Keith said this business took longer than expected.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/12/2016
Review Created: 12/19/2016
This review was collected via phone interview by Customer Research Inc.
Brian P. at Sebring West Automotive responded on 12/21/2016

Keith, it was a pleasure working on your pickup. Thank you for your business.

Displaying Review 21 - 40 of 162 in total