business image

Serious Fleet and Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(614 Reviews)
98

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

At Serious Fleet and Automotive, we take pride in delivering top-notch auto repair services in Mesa, AZ. Our team of skilled technicians is committed to ensuring the safety and reliability of your vehicles, whether you own a personal car or a large fleet. With our comprehensive range of services, including brakes, electrical work, fleet At Serious Fleet and Automotive, we take pride in delivering top-notch auto repair services in Mesa, AZ. Our team of skilled technicians is committed to ensuring the safety and reliability of your vehicles, whether you own a personal car or a large fleet. With our comprehensive range of services, including brakes, electrical work, fleet repair and maintenance, engine services, heating repair, transmission services, and alignment services, we've got you covered for all your automotive needs. ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(480) 507-9800
Opening in 11 minutes
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
240 East Coury Avenue, Suite 124-125 Mesa, AZ 85210
Serious Fleet and Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(614 Reviews)

M
gravatar
MARK
Gilbert, AZ
Ford Econoline
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/17/2012
verified customerVerified Customer
Follow-up
Chris/Josh,

I have to say you really dropped the ball on the diagnostic for Danielle's Chrysler 300. Chris, you called me last week to let me know that you were so slammed that you would have to move her appt to Monday. That was a little frustrating, since she made arrangements to have her car there for you guys to pick up. Chris promised me that someone would come by in the afternoon on Monday to pick up her car......i never received a call until Josh called to let me know that the transmission was done, which was around 3 pm. Josh, you mentioned that Chris would call Danielle and by the time I left the office at 5pm, she never received a call. She has decided to go somewhere else because she has felt she was given the runnaround. I am really disappointed with how this all played out. This really makes me think twice about continuing to use your services.......
Not Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.