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Severna Park Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,779 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
8
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Severna Park Automotive, we offer the best products combined with superior automotive services to maximize customer satisfaction. Services that we offer include: Brakes, Vehicle Inspection, Lube and Oil Filter Service, Belts and Hoses, Wheel Alignment, Exhaust Systems, Heating and A/C, Cooling Systems, Electrical: Severna Park Automotive, we offer the best products combined with superior automotive services to maximize customer satisfaction. Services that we offer include: Brakes, Vehicle Inspection, Lube and Oil Filter Service, Belts and Hoses, Wheel Alignment, Exhaust Systems, Heating and A/C, Cooling Systems, Electrical: Starting/Charging/Batteries, Engine: Diagnostics and Performance, 4WD Systems, Window Repairs, Preventative Maintenance, Steering and Suspension, Towing and Roadside Assistance, and Transmission. ...more

Categories
Auto Repair, Auto Maintenance, Towing Service
Contact
(410) 647-8322

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
499 Ritchie Hwy Severna Park, MD 21146-2910

Affiliations

ASE
Severna Park Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,779 Reviews)

SG
gravatar
SCOTT G.
Arnold, MD
BMW 325xi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2013
verified customerVerified Customer
Outstanding, Friendly, Honest Service
I had been having some noise from the front end of my 06 BMW for over a year. When I first asked SPA to investigate the noise, they were not able to isolate the noise. Because it was still at a low level, they suggested that I wait until it got louder or when I had the front breaks done. I finally decided to have both of them done now. Even with info from the previous diagnostics and comments I received from the dealer, SPA took the time to make sure that they had identified the right work to be done to correct the noise (front bearings versus transfer case). They only wanted to do the work that was needed. They even went so far as to take the old bearings apart to positively identify the source of the noise (damaged races). My car now sounds and drives like new! Thanks SPA.
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