Review for Shadow Lake Collision Center
Adams J. on 09/26/2014
Spoke with Kassi. She said she asked for the vehicle to be ready at a specific time and they agreed that it would not be a problem. A day before her vehicle was supposed to be finished, the business called her and told her the vehicle would not be finished in time because they needed more time to work on it. It was an inconvenience because she needed her vehicle for her vacation and she had to find other means of transportation. She was not fully satisfied with the staff member who prepared her estimate because the amount he told her was not the correct amount.
Service Date: 09/05/2014
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.