ReScore Reviews™ (6)

ReScore
Overall Rating 3.333335/5Overall Rating 3.333335/5Overall Rating 3.333335/5rating 3.333335rating 3.333335
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review about 24 hours ago
Stephen K. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always have excellent service at your facility"
Derrick did a fine job as always. It's a real please to work with your staff.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 03:53 PM
Justin C. on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Affordable and well done
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/18/2017 06:22 AM
C M. on 06/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Have always had timely service before"
Already gave my comments
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/17/2017 07:37 PM
Priscilla C. on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Priscilla C"
Was there for a recall. As usual efficient, courteous service. I love the new showroom! Since it was quite busy I was surprised by the car wash. Once again I left feeling like a valued customer. Great service. Will return.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/31/2017
Service Type: Repair
Review Created: 06/10/2017 09:07 AM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 06/16/2017

Thanks Priscilla!  We are so glad you enjoyed your visit and will look forward to seeing you again soon!

Erin Briggs
Customer Relations Manager
716-664-0201
Verified Customer on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with a plus"
The people who work there are great
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 06/01/2017
Service Type: Maintenance
Review Created: 06/10/2017 05:39 AM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 06/16/2017

Thanks!  We think youre pretty fantastic too!

Erin Briggs
Customer Relations Manager
716-664-0201
Verified Customer on 06/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service was completed in a timely fashion. The staff was professional.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 06/05/2017
Service Type: Maintenance
Review Created: 06/08/2017 04:36 AM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 06/08/2017

We are glad we could make your visit quick and easy! 

Erin Briggs
Customer Relations Manager
716-664-0201
Kenneth W. on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"greatgreat"
great
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 06/02/2017
Service Type: Maintenance
Review Created: 06/07/2017 06:02 PM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 06/08/2017

We are glad you had a pleasant service visit!  Come back again!

Erin Briggs
Customer Relations Manager
716-664-0201
Aaron M. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service every time"
What more can I say? I trust these folks with my vehicle. They've helped me reach 250,000 miles.
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 06/02/2017
Service Type: Maintenance
Review Created: 06/06/2017 05:17 PM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 06/08/2017

250,000 miles?!  That is incredible!  Lets take it to 300,000!

Erin Briggs
Customer Relations Manager
716-664-0201
Verified Customer on 06/02/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Upset customer "
Rating not good
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/31/2017
Service Type: Repair
Review Created: 06/02/2017 03:08 PM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 06/05/2017

I am going to have the service manager contact you to resolve your issue.  I am sorry to hear about your frustrations.

Erin Briggs
Customer Relations Manager
716-664-0201
James H. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Comfortable Waiting Area Efficient Professional"
All of Above
Vehicle: 2009 Hyundai Tucson
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/02/2017 12:00 PM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 06/05/2017

Thank you for the kind words!  We are glad you like our new facility!

Erin Briggs
Customer Relations Manager
716-664-0201
Kelly H. on 05/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
My service is always performed in a timely manner. They are always courteous and professional.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/25/2017
Service Type: Maintenance
Review Created: 05/31/2017 06:25 AM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 06/01/2017

Thank you Kelly!  We appreciate your loyalty!

Erin Briggs
Customer Relations Manager
716-664-0201
Alvin B. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Good Place for Service"
I needed State inspection and service. They got me in promptly and did what I asked and charged a reasonable price. They did suggest tire rotation and I was agreeable to that. The service time was not long and they provide a nice place to wait along with good coffee. They also give you a free car wash, which is kind of a nice perk. I will continue to go to Ed Shults for my Hyundai service.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/25/2017 07:03 PM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 05/26/2017

We so appreciate your loyalty!  Thank you for taking the time to review us!

Erin Briggs
Customer Relations Manager
716-664-0201
CATHERINE K. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30000 service"
Professional service with a nice waiting room.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/24/2017 10:28 AM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 05/26/2017

We are glad you like the new facility!  Please stop on June 10th for our grand opening!

Erin Briggs
Customer Relations Manager
716-664-0201
John G. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It is the staff that that makes this dealership!"
Once again it is great service from the staff!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/19/2017 10:21 AM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 05/26/2017

And we appreciate great customers like you!

Erin Briggs
Customer Relations Manager
716-664-0201
Patricia H. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, courteous staff"
Great job!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/17/2017 07:22 PM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 05/18/2017

Thanks for the great review!

Erin Briggs
Customer Relations Manager
716-664-0201
Nancy H. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
As always I was very satisfied with the service done to my car and the very pleasant and helpful staff. Also appreciated the good car wash I always receive after servicing.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/17/2017 05:47 AM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 05/18/2017

We are so glad you love bringing your vehicle here for service!  Thank you for your loyalty!

Erin Briggs
Customer Relations Manager
716-664-0201
Linda L. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service "
Love my Hyundai autos, you have my
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/16/2017 04:51 AM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 05/18/2017

We appreciate your loyalty to Hyundai and to Shults!

Erin Briggs
Customer Relations Manager
716-664-0201
JAMES H. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable"
Always great service,everything explained,washed car.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/13/2017 07:09 AM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 05/18/2017

Thanks James for the review!  Hope you are loving your Tucson!

Erin Briggs
Customer Relations Manager
716-664-0201
John T. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty work"
Good professional treatment. Very pleasant waiting area
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/12/2017 12:17 PM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 05/12/2017

We are happy you enjoy our new facilty! 

Erin Briggs
Customer Relations Manager
716-664-0201
Birdie C. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy"
Always very cordial and treat you with respect. During tornado watch a comfort lounge to wait it out.
Do a great job and always leave with a clean car.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/12/2017 06:03 AM
Erin B., Customer Relations Manager at Ed Shults Hyundai responded on 05/12/2017

You can always wait out the storm with us Birdie!

Erin Briggs
Customer Relations Manager
716-664-0201
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