Smith Automotive


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

211 Reviews

100% Would Recommend
Latest Review about 1 month ago

Christopher G. on 05/26/2017
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"Exactly what you want"
Exactly what you want. I had my breaks fixed here a year and a half ago, they fixed them and let me borrow the loaner car. Eventually the breaks warped but the miles were no longer covered by the warranty. I moved out of town and they tried to get me set up to get them fixed here, but I had a date I was traveling to the area. They set me up with a time that day To fix the breaks, and let me use their loaner car to do my business that day. Kind on the phone and in person.
Review Created: 05/26/2017 06:07 AM
Mike S. on 11/02/2016
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Mike said they always do a great job.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 10/24/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Dennis H. on 10/31/2016
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"Do a good job ! "
Last minute call to them and they get us in ! Very accommodating and appreciate the good work.
Vehicle: Chevrolet Malibu
Service Date: 10/28/2016
Review Created: 10/31/2016 08:10 AM
Mary G. on 10/30/2016
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"Honest and does it right!"
Respectful, courteous and trustworthy. I am so appreciative of the service they provide and can trust what they recommend. Thank you Rusty, Bill and your mechanics.
Vehicle: Buick LeSabre
Service Date: 10/28/2016
Review Created: 10/30/2016 04:30 PM
Bradley T. on 10/21/2016
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Bradley said he broke down on the road. However, this business got to him quickly, they fixed him up, and got him back on the road. He also noted they did an absolutely, wonderful job. He cannot thank them enough.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 10/19/2016
Review Created: 10/21/2016
This review was collected via phone interview by Customer Research Inc.
Terry B. on 10/20/2016
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"Willingness to help you in a timely manner"
Friendly atmosphere, honesty in dealing with you and explaining what they can/can't do, genuine effort to correct the problem as quickly as they can and they have a small town feel and treat you like a friend.
Vehicle: Buick Rendezvous
Service Date: 10/19/2016
Review Created: 10/20/2016 04:02 AM
Lisa V. on 10/19/2016
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"Awesome, friendly & reliable service! They are my go-to auto service team."
Awesome, friendly & reliable service! They are my go-to auto service team.
Vehicle: Ford F-150
Service Date: 10/17/2016
Review Created: 10/19/2016 05:10 PM
Bob C. on 10/17/2016
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Bob said everything went great and was done right at this business.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/13/2016
Review Created: 10/17/2016
This review was collected via phone interview by Customer Research Inc.
Don A. on 10/13/2016
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"Extra advise and help."
They are so friendly and helpful. Great place to work with.
Vehicle: Toyota RAV4
Service Date: 10/11/2016
Review Created: 10/13/2016 06:47 AM
Wally W. on 10/12/2016
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Wally said they did a good job.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 09/23/2016
Review Created: 10/12/2016
This review was collected via phone interview by Customer Research Inc.
Bill R. on 10/12/2016
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Spoke with Kathy. She said she had no complaints and she is happy with them.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 09/26/2016
Review Created: 10/12/2016
This review was collected via phone interview by Customer Research Inc.
Marie K. on 10/10/2016
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Marie said this business is friendly and helpful.
Vehicle: Nissan 240SX
Category: Service
Service Date: 09/26/2016
Review Created: 10/10/2016
This review was collected via phone interview by Customer Research Inc.
Robert T. on 10/10/2016
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Robert said they always take good care of him.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/26/2016
Review Created: 10/10/2016
This review was collected via phone interview by Customer Research Inc.
Steve F. on 10/09/2016
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"Fast and curtious service."
They offer fast and curtious service at a good price and the waiting area is very nice. I called them Friday morning to see if I could get my van in for an oil change and 30 minutes later my van was on their lift.
Vehicle: Ford Transit Connect
Service Date: 10/07/2016
Review Created: 10/09/2016 04:26 AM
Diane R. on 10/06/2016
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Diane said she took her vehicle to this business to have the oil changed and tires rotated. When she went to pick it up, they had found the muffler was rusted and needed to be repaired. They had someone drive her home while they did the repairs and pick her up after the repairs were done, which she thought was great. After looking at her bill, she saw she had not been charged for the tire rotation. When she asked about this, they discovered the tire rotation had not been done. She immediately took her vehicle back to them and they went out of their way for her by doing the rotation and not charging her for it. She said she feels comfortable taking her vehicle to them. They are honest. They took care of her and got her going.
Vehicle: Jeep Liberty
Category: Service
Service Date: 09/28/2016
Review Created: 10/06/2016
This review was collected via phone interview by Customer Research Inc.
Beth S. on 09/26/2016
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Spoke with Beth's husband. He said they did a great job and it was done on time.
Vehicle: Mazda Protege
Category: Service
Service Date: 09/23/2016
Review Created: 09/26/2016
This review was collected via phone interview by Customer Research Inc.
Eric T. on 09/24/2016
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Eric said they were personable. They were able to get him in right away and didn't charge him for the diagnostic. Everyone was friendly.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 09/20/2016
Review Created: 09/24/2016
This review was collected via phone interview by Customer Research Inc.
Leelynn R. on 09/22/2016
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Leelynn said the business does a good job and she had a good experience but she thought the price would be cheaper and she would have liked more warning about the cost. They repaired her vehicle in a timely manner and she appreciated how they would text her with updates on the status.
Vehicle: Oldsmobile Achieva
Category: Service
Service Date: 09/21/2016
Review Created: 09/22/2016
This review was collected via phone interview by Customer Research Inc.
Larry A. on 09/22/2016
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Larry said he has been to this facility before and they've always treated him extremely well.
Vehicle: GMC Terrain
Category: Service
Service Date: 09/20/2016
Review Created: 09/22/2016
This review was collected via phone interview by Customer Research Inc.
Chuck L. on 09/16/2016
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Chuck said the business has done good work for him.
Vehicle: Ford Pickup
Category: Service
Service Date: 09/02/2016
Review Created: 09/16/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 211 in total