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Smith Specialty Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(681 Reviews)
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Score Details

5 stars
86%
4 stars
10%
3 stars
1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average

Business Details

About

We have been a family business for 16 years to provide a great customer experience. We Specialize in Your Satisfaction. We have been a family business for 16 years to provide a great customer experience. We Specialize in Your Satisfaction.

Categories
Auto Repair, Repair Shop, Tire Sales and Repair
Contact
(913) 393-0700
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Central Time (US & Canada)
310 N Lindenwood Dr Olathe, KS 66062
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Smith Specialty Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(681 Reviews)
Write a Review
Recent Reviews
BG
gravatar
Brian G.
Overland Park, KS
Nissan Maxima
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/27/2014
verified customerVerified Customer
Slow repairs
I've taken my car to Smith Specialty in the past. Overall my experience has been good and they seem pretty fair about their pricing and provide good work. However, I was disappointed with my last visit. I called on Friday about bringing my car in on Monday for some pretty major repairs (oil leak and break work). They told me to bring it in on Monday and they would take a look at it. I brought the car in early Monday and planned to be able to leave the car on Tuesday so they would have plenty of time to diagnose and work on the car. Unfortunately, they did not even bring the car in to diagnose it until the last business hour on Monday and did not call me until late Tuesday morning about their findings. Since they were so slow to look at the car, they needed to keep it a third day, which severely inconvenienced me. It was very frustrating that i called ahead of time about bringing my car in, then provided them two days to do the work, but it still took three days because of their timing. On the positive, their work seems to be good and their price fair.
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