Julie I do want to apologize for any inconvenience we might have caused you. I can assure you that we did check your brakes and were completely honest with the findings. You had plenty of life left on the pads to get you through until spring! Here at Snyder's we do not try to sell our customers work that is not needed at that time, we try to save the customer money and time on there vehicle as to give it the longest life possible. Unfortunately there are local dealerships that will tell you that you need work done right then and there even if its not needed at the time just to make a sale (this is how they get paid) I know this because I used to work at that local dealership that does this. I was forced to leave due to unethical procedures. If there is anything we can do to help you in the future please reconsider us based on how we honestly do business!
Thank you for your response to our service. We do try to make your experience as pleasurable as possible. Thank you again.
Mellisa and John,
Thank you guys very much for your positive review. I hope all goes well with your Subaru and we see you for your next service.
Thank you again.