South Seneca Car Care


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

313 Reviews

99% Would Recommend
Latest Review 4 days ago
ADRIAN A. on 02/17/2017
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"Gets the job done "
Best place for your car and u ....
Vehicle: Cadillac DeVille
Service Date: 02/14/2017
Review Created: 02/17/2017 05:55 AM
Coleen S., Owner at South Seneca Car Care responded on 02/17/2017

Thank you so much Adrian!! We love that you were happy with your service here! We look forward to seeing you in the future!!

Henry L. on 02/17/2017
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Henry said the business did a good job.
Vehicle: Chevrolet S10 Blazer
Category: Service
Service Date: 02/15/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
Dean K. on 02/17/2017
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Dean said they did a good job for him and they do good work.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 01/20/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
ED L. on 02/15/2017
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"auto service 2 cars"
great people and service a real enjoyable experience
Vehicle: Chrysler PT Cruiser
Service Date: 02/14/2017
Review Created: 02/15/2017 01:56 PM
Coleen S., Owner at South Seneca Car Care responded on 02/16/2017

Ed, thank you so much!! We are happy to hear that your experience was enjoyable and appreciate your business.  We would love to see you again in the future!

Connie W. on 02/13/2017
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Spoke with Alexis. She said they have good mechanics and Colleen is honest. She had no problems. It is a good place and they are awesome.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/31/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 02/15/2017

Thank you so much Connie and Alexis! Honesty and excellent service are our top priorities! We appreciate you very much and look forward to working with you in the future!

Patrick H. on 02/11/2017
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Patrick said they have always done a great job and he will recommend them to anyone.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/08/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 02/15/2017

Patrick, thank you! We appreciate your business very much and look forward to working with you in the future!

Cory L. on 02/10/2017
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Cory said he's had problems with his vehicle for a year and a half but the business was able to correct that issue.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 02/07/2017
Review Created: 02/10/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 02/14/2017

Cory, we are very happy to hear that you are satisfied with your experience! We appreciate your business and look forward to working with you in the future!

Clark G. on 02/03/2017
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Clark said this business provided good service and his vehicle was repaired in one day.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 01/30/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 02/06/2017

Clark, we are very happy that you were satisfied with your experience here! We appreciate your business.  Thank you!

Heather J. on 02/01/2017
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Heather said she had to wait 2 hours to get her vehicle serviced. Other than that, she would recommend them for service.
Vehicle: Jaguar S-Type
Category: Service
Service Date: 01/25/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 02/03/2017

Heather, we are sorry that it took awhile to get your vehicle serviced but glad that you were happy enough to recommend us.  We would much rather it take a little longer, but have it done correctly the first time.  Sometimes this equals longer wait times.  We appreciate your business! Thank you Heather!

James B. on 02/01/2017
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James said they did a good job.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/26/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 02/03/2017

James, we are so happy that you were satisfied with your service! We appreciate your business very much!! We look forward to working with you in the future!!

Mona W. on 01/20/2017
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Mona said her son-in-law works at this business and she would recommend them for service.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/23/2016
Review Created: 01/20/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/24/2017

Mona, thank you so much! It means alot that you are willing to recommend us to others!! Your business is important to us!

BILL W. on 01/18/2017
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"Bill Weatherman"
Your kindness, diligence, and Service.....:)
I recommend your business every chance I get.....:)
Vehicle: Cadillac Escalade
Service Date: 12/20/2016
Review Created: 01/18/2017 06:48 AM
Coleen S., Owner at South Seneca Car Care responded on 01/18/2017

We are so incredibly blessed to have customers like you Bill.  Thank you so much for your loyalty! We are very happy that you feel the same way! 

Sean H. on 01/17/2017
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Sean said they were good. However, the vehicle was a little late and their communication was below average.
Vehicle: Dodge Magnum
Category: Service
Service Date: 12/22/2016
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/19/2017

Sean, we are very sorry that your vehicle ran late but even more sorry about the communication! That is something that is very important to us and should take place no matter what! If there is anything else we can do for you in the future, please let us know! Thank you so much!

Van T. on 01/17/2017
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Van said he would recommend this business for service.
Vehicle: Lexus ES 330
Category: Service
Service Date: 12/30/2016
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/19/2017

Van, thank you so much! We are so happy that you were satisfied enough to recommend us!! We appreciate your business! Thank you!

Kyle B. on 01/17/2017
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Spoke with Lindsey. She said the business did a good job and they were also quick.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 12/30/2016
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/19/2017

Lindsey, we are so happy that you were pleased with your experience here! We appreciate your business! Thank you so much!

Hannah M. on 01/17/2017
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Hannah said the experience was fine at this business.
Vehicle: Toyota Avalon
Category: Service
Service Date: 12/30/2016
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/19/2017

Hannah, we are very happy that you were satisfied with your experience! We appreciate your business! Thank you!

Floyd W. on 01/16/2017
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Floyd said they were close and convenient. They are always helpful.
Vehicle: Buick Skylark
Category: Service
Service Date: 01/12/2017
Review Created: 01/16/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/17/2017

Thank you so much Floyd! We are glad that you have been a loyal customer and continue to come back to us! We appreciate your business!!

Mary J. on 01/14/2017
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Mary said this business is really nice. They answered all her questions, the prices for repairs were good, and she was completely satisfied.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 01/11/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/17/2017

Thank you so much Mary!! We appreciate the fact that you were willing to give our shop a try. We will continue to earn your loyalty in the future!

John M. on 01/13/2017
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John said his coolant is still leaking and he paid about $200.
Vehicle: Mazda Millenia
Category: Service
Service Date: 01/10/2017
Review Created: 01/13/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/27/2017

John, I am sorry to hear it is still leaking but I am not surprised.  You have a faulty head gasket and the only way to correct that is by replacement, which we discussed and you declined the repairs.  Your business is important to us.  If you have any future questions, please come to see us!

BRIAN B. on 01/12/2017
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"Great Service"
I had so many oil leaks that the valve cover gaskets and rear main seal needed replaced. Another place by the oil filter was found after a month after fixing it. They fixed it and told me to come back again in two days to make sure it was corrected. Oh, and they threw that in for free. Now I am leak free. I will always use this shop!
Vehicle: Ford Pickup
Service Date: 01/09/2017
Review Created: 01/12/2017 05:28 AM
Coleen S., Owner at South Seneca Car Care responded on 01/12/2017

Brian, you just made our whole day with your review. Thank you so much! There is nothing more important to us than customer satisfaction.  Your loyalty as a customer is very important to us!!

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