South Seneca Car Care


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

301 Reviews

99% Would Recommend
Latest Review 2 days ago
BILL W. on 01/18/2017
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"Bill Weatherman"
Your kindness, diligence, and Service.....:)
I recommend your business every chance I get.....:)
Vehicle: Cadillac Escalade
Service Date: 12/20/2016
Review Created: 01/18/2017 06:48 AM
Coleen S., Owner at South Seneca Car Care responded on 01/18/2017

We are so incredibly blessed to have customers like you Bill.  Thank you so much for your loyalty! We are very happy that you feel the same way! 

Sean H. on 01/17/2017
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Sean said they were good. However, the vehicle was a little late and their communication was below average.
Vehicle: Dodge Magnum
Category: Service
Service Date: 12/22/2016
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Van T. on 01/17/2017
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Van said he would recommend this business for service.
Vehicle: Lexus ES 330
Category: Service
Service Date: 12/30/2016
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Kyle B. on 01/17/2017
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Spoke with Lindsey. She said the business did a good job and they were also quick.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 12/30/2016
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Hannah M. on 01/17/2017
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Hannah said the experience was fine at this business.
Vehicle: Toyota Avalon
Category: Service
Service Date: 12/30/2016
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Floyd W. on 01/16/2017
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Floyd said they were close and convenient. They are always helpful.
Vehicle: Buick Skylark
Category: Service
Service Date: 01/12/2017
Review Created: 01/16/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/17/2017

Thank you so much Floyd! We are glad that you have been a loyal customer and continue to come back to us! We appreciate your business!!

Mary J. on 01/14/2017
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Mary said this business is really nice. They answered all her questions, the prices for repairs were good, and she was completely satisfied.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 01/11/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/17/2017

Thank you so much Mary!! We appreciate the fact that you were willing to give our shop a try. We will continue to earn your loyalty in the future!

BRIAN B. on 01/12/2017
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"Great Service"
I had so many oil leaks that the valve cover gaskets and rear main seal needed replaced. Another place by the oil filter was found after a month after fixing it. They fixed it and told me to come back again in two days to make sure it was corrected. Oh, and they threw that in for free. Now I am leak free. I will always use this shop!
Vehicle: Ford Pickup
Service Date: 01/09/2017
Review Created: 01/12/2017 05:28 AM
Coleen S., Owner at South Seneca Car Care responded on 01/12/2017

Brian, you just made our whole day with your review. Thank you so much! There is nothing more important to us than customer satisfaction.  Your loyalty as a customer is very important to us!!

Connie R. on 01/12/2017
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Connie said this business was able to service her vehicle immediately. Other facilities would have made her wait 3 to 4 days.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 01/09/2017
Review Created: 01/12/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/17/2017

Connie, we are very glad that we were able to get you serviced quickly.  We appreciate your business very much!

RICHARD B. on 01/11/2017
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"done as promised"
were able to work car in to get battery replaced
Vehicle: Ford Taurus
Service Date: 01/09/2017
Review Created: 01/11/2017 01:55 PM
Coleen S., Owner at South Seneca Car Care responded on 01/12/2017

Thank you very much Richard! We appreciate you very much!

BILL W. on 01/05/2017
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"Bill Weatherman"
It has always been Great!!!!
Service, kindness
Vehicle: Ford Edge
Service Date: 01/03/2017
Review Created: 01/05/2017 05:36 AM
Coleen S., Owner at South Seneca Car Care responded on 01/05/2017

Bill, your kind words and loyal patronage is appreciated more than you know!! Thank you so much!

Coleen S., Owner at South Seneca Car Care responded on 01/05/2017

Thank you Bill.  I appreciate your business. It's always good to see you and the family

DAYLE R. on 12/30/2016
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"oil change"
As always great customer service and quality service.Thank You Dayle RAINBOLT
Vehicle: Saturn SC1
Service Date: 12/28/2016
Review Created: 12/30/2016 07:17 AM
Coleen S., Owner at South Seneca Car Care responded on 12/30/2016

Thank you so much Dayle for your kind words!! We appreciate customers like you more than you know! We look forward to giving you quality service in the future! Happy new year!!!

LARRY M. on 12/29/2016
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"visit"
treats you like family and no,s you by name
Vehicle: Chevrolet Silverado 1500
Service Date: 12/28/2016
Review Created: 12/29/2016 06:43 AM
Coleen S., Owner at South Seneca Car Care responded on 12/29/2016

Thank you so much Larry! It is customers like you that make my job really easy! We appreciate you so much!!!

Tim D. on 12/21/2016
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Tim said the business got them in for service quickly and they were courteous.
Vehicle: Ford Mustang
Category: Service
Service Date: 12/14/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/27/2016

Thank you very much Tim! We appreciate your business and look forward to helping you in the future!

Tracy P. on 12/21/2016
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Tracy said this business is always good and they are thorough.
Vehicle: Buick Enclave
Category: Service
Service Date: 12/14/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/27/2016

Thank you so much Tracy! It is always nice to have a regular customer continue to be satisfied!! We appreciate your business!

Billy M. on 12/21/2016
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Billy said he has no complaints. They did a good job
Vehicle: Buick LeSabre
Category: Service
Service Date: 12/13/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/27/2016

Thank you Billy! We appreciate your business!

Cheryl J. on 12/16/2016
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Cheryl said the service was great and the timing was good. They were informational.
Vehicle: Nissan Sentra
Category: Service
Service Date: 12/08/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/20/2016

Thank you so much Cheryl! We appreciate your business and look forward to helping you in the future! Merry Christmas!

Rosa G. on 12/13/2016
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Rosa said she would recommend this business for service. She found good ratings for them online.
Vehicle: Ford Taurus
Category: Service
Service Date: 12/06/2016
Review Created: 12/13/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/15/2016

Rosa, thank you so much!! You have done your research! We appreciate that and look forward to working with you in the future!

Tim H. on 12/12/2016
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Tim said the this business took too long to repair his vehicle for a minor repair and no reason was given by a staff member.
Vehicle: Buick Lucerne
Category: Service
Service Date: 12/06/2016
Review Created: 12/12/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/15/2016

Tim, we are so sorry that the repair took longer than expected.  The length of time is not the issue, since we are very careful about the quality of our work, but the fact that you felt there was no communication about it is not ok.  We work very hard to have good communication with our customers and give them updates.  We are sorry that this did not take place for you. Merry Christmas Tim! Come and get a free calendar if you are in the area!

Mitchell D. on 12/12/2016
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Mitchell said the business got him in and out in a timely manner. He is very pleased with the service they gave him.
Vehicle: Dodge Dakota
Category: Service
Service Date: 12/05/2016
Review Created: 12/12/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/15/2016

Thank you so much Mitchell!! We appreciate your business so much! Merry Christmas and come and get a free calendar if you are in the area!

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