South Seneca Car Care


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

279 Reviews

99% Would Recommend
Latest Review 5 days ago
Veletia L. on 11/30/2016
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Veletia said this business has excellent service and she would recommend them to others.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 10/31/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/02/2016

Veletia, we appreciate you bringing your vehicle to us and hope that you will come back if you need anything in the future! Thank you!

Robert P. on 11/30/2016
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Robert said the service was fine, but the employees forgot to put the sticker on his windshield, indicating his next visit.
Vehicle: Ford Explorer
Category: Service
Service Date: 10/28/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/02/2016

Robert, we are sorry about overlooking the oil sticker.  That is important! Please stop by to get one anytime!!  Thank you for letting us know!

Judith B. on 11/26/2016
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Judith said the business was pleasantly clean. They made fast work of her vehicle and got her in and out as planned. She was recommended to the business.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 11/23/2016
Review Created: 11/26/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/29/2016

Judith, we are very happy that you brought your business to us and we will work hard to continue to exceed your expectations!

JOEL B. on 11/25/2016
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"Friendly, professional, and honest"
I'm greeted by name, the work is done right the first time, and I'm given accurate information about what other work my car might need in the coming months.
Vehicle: Toyota Yaris
Service Date: 11/23/2016
Review Created: 11/25/2016 05:43 AM
Coleen S., Owner at South Seneca Car Care responded on 11/29/2016

Joel, we value your loyalty. We are so excited to continue to exceed your expectations and earn your business!

Shannon R. on 11/25/2016
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Shannon said she liked the service at this business. She really appreciated their honesty. They were genuine and straightforward about what was going on and what could happen.
Vehicle: Saturn SL2
Category: Service
Service Date: 11/18/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/29/2016

Shannon, we pride ourselves on honest, friendly service above all else! We appreciate your business and look forward to working with you in the future!

Debbie H. on 11/25/2016
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Debbie said the employees are friendly, courteous, prompt and helpful. They gave her the information she needed.
Vehicle: Honda Accord
Category: Service
Service Date: 11/18/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/29/2016

Debbie, we are happy that you brought your business to us and we appreciate you! We look forward to working with you in the future!

LEONARD H. on 11/24/2016
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"Great place"
This was my secondo time to have you work on my jeep. You all were very professional and very nice. Your building was clean and inviting . I will return in the future for car care needs.
Vehicle: Jeep Wrangler
Service Date: 11/22/2016
Review Created: 11/24/2016 07:14 AM
Coleen S., Owner at South Seneca Car Care responded on 11/29/2016

Leonard, we are very honored that you were happy enough to come back to us a second time.  We appreciate your business and will continue to meet your needs in the future!

Gladies M. on 11/19/2016
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Gladies said they did a good job and they are nice people.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 11/15/2016
Review Created: 11/19/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/22/2016

We appreciate your business very much Gladies!! We look forward to working with you in the future!

ANGIE W. on 11/17/2016
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"Honest work"
Took my car back to Colleen at South Seneca Car Care for work that was needed. This is my third time using them and as the first two, I am completely satisfied. Did the work that was needed at a fair price and in good time with full communication! Even vacuumed my car, sweet bonus. Will continue to do business with this shop.
Vehicle: Saturn Vue
Service Date: 11/15/2016
Review Created: 11/17/2016 11:08 AM
Coleen S., Owner at South Seneca Car Care responded on 11/22/2016

This review made our day! I want to let you know that we passed this info on to the technician that worked on your car.  We will continue to work hard to earn your business.  Thank you so much for your loyalty!

Cristian V. on 11/12/2016
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Cristian said this business communicates better than others and they have good mechanics.
Vehicle: Dodge Dakota
Category: Service
Service Date: 11/08/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/15/2016

Cristian, good communication is so important to us! It means the world to us that you noticed! Thank you for your business and we look forward to contiuing to earn your business!

Judy B. on 11/12/2016
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Judy said the business gave her a good diagnoses on her vehicle and she would recommend this business for service.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/04/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/15/2016

Thank you so much Judy!! We appreciate your business and look forward to working with you in the future!

IRENE P. on 11/11/2016
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"Great customer care"
Great customer service
Vehicle: Toyota Camry
Service Date: 11/07/2016
Review Created: 11/11/2016 09:04 PM
Coleen S., Owner at South Seneca Car Care responded on 11/15/2016

Thank you so much Irene! You have been a loyal and wonderful customer for many years! We look forward to continuing to earn your business!!

SHAWN L. on 11/02/2016
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"Vehicle service"
I love this place. They do excellant work and they stand behind their work as well. Very friendly people.
Vehicle: Chevrolet Lumina
Service Date: 11/01/2016
Review Created: 11/02/2016 12:05 AM
Coleen S., Owner at South Seneca Car Care responded on 11/02/2016

Thank you so much Shawn! You have been a loyal customer for over 10 years and we appreciate you vey much!

Coleen S., Owner at South Seneca Car Care responded on 11/03/2016

We appreciate you VERY much, not vey much:) :)

RICHARD B. on 10/31/2016
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"done as promised"
problem corrected
Vehicle: Ford Taurus
Service Date: 10/07/2016
Review Created: 10/31/2016 04:37 PM
Coleen S., Owner at South Seneca Car Care responded on 11/01/2016

Thank you Richard for your business.  We appreciate you very much!

Eurvin B. on 10/29/2016
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Eurvin said the service was fine.
Vehicle: Dodge Dakota
Category: Service
Service Date: 10/28/2016
Review Created: 10/29/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/01/2016

Thank you Eurvin! We appreciate your business!

Krysti B. on 10/21/2016
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Krysti said the business was good. Her check engine light went off after service but it came back on again.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 10/17/2016
Review Created: 10/21/2016
This review was collected via phone interview by Customer Research Inc.
Darrel K. on 10/21/2016
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Darrel said he was satisfied with the business and he was also treated well.
Vehicle: Cadillac Fleetwood
Category: Service
Service Date: 10/19/2016
Review Created: 10/21/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 10/25/2016

Thank you so much for your review Darrel.  We appreciate your business and we are happy that you are satisfied!

Linda M. on 10/19/2016
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Linda said this business is cordial, helpful, and they did a good job. She has been there before and would not go to any other place.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 10/14/2016
Review Created: 10/19/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 10/21/2016

Linda, we are so glad that you were happy with the service you recieved from us.  We will continue to treat you like the valued customer you are!

Randy B. on 10/17/2016
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Randy said this business was very thorough.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/14/2016
Review Created: 10/17/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 10/20/2016

Randy, we pride ourselves on being thorough.  We appreciate your business.  Thank you!

Terry T. on 10/14/2016
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Terry said they always treat him well, they do things for him, and he does things for them. He stated they get along well.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 10/12/2016
Review Created: 10/14/2016
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 10/18/2016

Terry, we love doing work for you and appreciate everything you do for us! We look forward to continuing our working relationship!

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