Southern Auto Body


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1895 Reviews

98% Would Recommend
Latest Review 10 months ago

Richard S. on 02/05/2016
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Richard said they did a great job. They didn't give him a set time the vehicle would be ready. His brother-law is the one who worked on his vehicle.
Category: Collision
Service Date: 01/20/2016
Review Created: 02/05/2016
This review was collected via phone interview by Customer Research Inc.
Janet G. on 02/03/2016
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Janet said this business does excellent work, but every time she would call about her vehicle, they would tell her different dates, and different reasons the vehicle was not done. There was no promise date on her vehicle, but she was told it was taking so long, due to a parts delay. She was not kept updated until the end of the visit, and the gentlemen that prepared her estimate did not give an accurate estimate.
Category: Collision
Service Date: 01/19/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
Hans M. on 02/03/2016
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Hans said the satisfaction with the overall experience is due to the quality of the repair, the timeliness, and thoroughness of completing the estimate, including the way the facility takes care of it's customers.
Category: Collision
Service Date: 01/21/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
Mac C. on 02/03/2016
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Spoke with Darlene. She said they are great and very nice people.
Category: Collision
Service Date: 01/21/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
David S. on 01/30/2016
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Spoke with Sherry. She said this business did well, they had her vehicle returned to her when they said they would, and the outcome of the repairs looked good. Her estimator, Julia does a good job.
Category: Collision
Service Date: 01/22/2016
Review Created: 01/30/2016
This review was collected via phone interview by Customer Research Inc.
Troy M. on 01/29/2016
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Troy said this business did really good work and they waited for the parts to come in for his vehicle before he even dropped it off so he did not have to wait. His vehicle was a day late because he dropped it off a day late and there was nothing for him to be kept informed about during the repair.
Category: Collision
Service Date: 01/19/2016
Review Created: 01/29/2016
This review was collected via phone interview by Customer Research Inc.
Hung L. on 01/29/2016
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Hung said the business was good and they fixed his vehicle.
Category: Collision
Service Date: 12/11/2015
Review Created: 01/29/2016
This review was collected via phone interview by Customer Research Inc.
Winnie J. on 01/27/2016
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Winnie said she received excellent service at this business, was very happy, and she was definitely satisfied with they way the employees treated her. She has received service from them before and was very happy with them.
Category: Collision
Service Date: 01/19/2016
Review Created: 01/27/2016
This review was collected via phone interview by Customer Research Inc.
Anthony E. on 01/27/2016
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Spoke with Christina. She said the business had great customer service and they did a good job. They did not get started working on her vehicle until after 2 months of her vehicle being there. She was unsure why they did not start on her vehicle sooner, but they apologized and she was happy.
Category: Collision
Service Date: 01/22/2016
Review Created: 01/27/2016
This review was collected via phone interview by Customer Research Inc.
Jeffrey C. on 01/27/2016
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Jeffrey said this business does a really good job, and they take care of him. He mentioned Alan, who was very helpful during his experience. It was excellent.
Category: Collision
Service Date: 01/19/2016
Review Created: 01/27/2016
This review was collected via phone interview by Customer Research Inc.
Thomas A. on 01/27/2016
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Spoke with Patricia. She said this business did very good work, but the repair process was very drawn out, her vehicle was a month and a half late due to them continuously finding additional damage.
Category: Collision
Service Date: 12/30/2015
Review Created: 01/27/2016
This review was collected via phone interview by Customer Research Inc.
Henry K. on 01/21/2016
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Henry said this business did a good job on the repair of his vehicle. The repair was completed much faster than he anticipated. He would recommend this business and already has to everyone he knows.
Category: Collision
Service Date: 01/14/2016
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Marie V. on 01/21/2016
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Marie said the business provided good service.
Category: Collision
Service Date: 01/13/2016
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Thomas O. on 01/21/2016
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Thomas said this business always does the best job.
Category: Collision
Service Date: 01/14/2016
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Matthew C. on 01/21/2016
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Matthew said everything went smoothly and he has no complaints. He is unsure if he was kept adequately informed because this business told him when the vehicle would be done but did not tell him when they started the repair.
Category: Collision
Service Date: 01/15/2016
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Rafael O. on 01/14/2016
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Rafael said this business did an excellent job for him.
Category: Collision
Service Date: 01/07/2016
Review Created: 01/14/2016
This review was collected via phone interview by Customer Research Inc.
Maria S. on 01/13/2016
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Maria said the service was really good.
Category: Collision
Service Date: 01/08/2016
Review Created: 01/13/2016
This review was collected via phone interview by Customer Research Inc.
Leroy H. on 01/13/2016
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Spoke with Patricia. She said when she called this business they never answered. She would leave them messages but they would not return her phone call until a day or two later.
Category: Collision
Service Date: 01/08/2016
Review Created: 01/13/2016
This review was collected via phone interview by Customer Research Inc.
Marcia K. on 01/07/2016
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Marcia said they have used them before and they always do a good job.
Category: Collision
Service Date: 12/28/2015
Review Created: 01/07/2016
This review was collected via phone interview by Customer Research Inc.
Kim A. on 01/06/2016
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Kim said this business was wonderful and they are the best.
Category: Collision
Service Date: 12/30/2015
Review Created: 01/06/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1895 in total