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Eastport Shell

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,035 Reviews)
87
Write a Review
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Score Details

5 stars
87%
4 stars
8%
3 stars
1%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
Original Review
Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5
5
Total ReScores™
2.6
ReScore™ Average
87
Net Promoter Score ®

Business Details

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(410) 268-4555
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:30 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
335 6th St Annapolis, MD 21403-2417
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Eastport Shell's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,035 Reviews)
Write a Review
Recent Reviews
SH
Steve H.
Arnold, MD
Saturn Outlook
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2016
verified customerVerified Customer
Category: Service
Steve said his experience with them was good. They charged him for a bit of a higher price than they originally quoted, making a $110 estimate $50 higher. However, he still likes them and would recommend them for service.
Recommended
All of us a. from Eastport Shell responded on 07/23/2016 08:50 AM

Steve
Although we are a little behind in reviewing comments, we do value our Customer's input so that we can continue to improve our Customer Service.

We think the confusion in quote may have been a misundertanding that the $110 estimate to repair was in addition to the diagnosis time. We will try to be more clear about that in the future.

Thank you for choosing our service and we hope to see you back for routine maintenance service.

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