ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
97% Would Recommend
Latest Review 3 days ago
Review for Eastport Shell
Steve H. on 06/21/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Steve said his experience with them was good. They charged him for a bit of a higher price than they originally quoted, making a $110 estimate $50 higher. However, he still likes them and would recommend them for service.
Vehicle: Saturn Outlook
Category: Service
Service Date: 06/17/2016
Review Created: 06/21/2016
This review was collected via phone interview by Customer Research Inc.
bud e. at Eastport Shell responded on 07/23/2016

Steve
Although we are a little behind in reviewing comments, we do value our Customer's input so that we can continue to improve our Customer Service.

We think the confusion in quote may have been a misundertanding that the $110 estimate to repair was in addition to the diagnosis time. We will try to be more clear about that in the future.

Thank you for choosing our service and we hope to see you back for routine maintenance service.