ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 8 days ago
Fred G. on 05/22/2017
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Fred said he has dealt with this business for many years. They were very professional he was satisfied.
Vehicle: Ford Expedition
Category: Service
Service Date: 05/19/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Steve G. on 05/21/2017
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"Air Conditioning Diagnosed and Repaired"
The team at Sparks diagnosed and repaired our truck's air conditioning. They have done such a good job with our 2005 BMW, we like that they are also willing to work on our truck. Because we had a battery that had needed a jump around the same time as the air conditioning problem, they also diagnosed the alternator, starter and battery. Hans took the starting system diagnosis off the bill without me even asking and I appreciate only having to pay for the air conditioning repair.
Vehicle: Ford F-150
Service Date: 05/19/2017
Review Created: 05/21/2017 08:43 AM
Aaron C. on 05/20/2017
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Aaron said this business was very helpful throughout the process.
Vehicle: Buick Enclave
Category: Service
Service Date: 05/17/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Valued Customer on 05/10/2017
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"Fantastic Subaru Service"
I am so Happy that I have air conditioning again. Great, Friendly, Knowledgeable, Service.
Vehicle: Subaru Outback
Service Date: 05/07/2017
Review Created: 05/10/2017 06:56 PM
Randy R. on 05/09/2017
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"Great service and free ride"
Thanks for completing my 70,000 mile Volvo service quickly, honestly, and giving me a ride to my house when I dropped my car off! RR
Vehicle: Volvo XC70
Service Date: 05/03/2017
Review Created: 05/09/2017 07:58 AM
Pat W. on 05/03/2017
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"2005 BMW repair"
Hans was extremely helpful, they got the car in immediately keep me informed every step of the way. Very helpful and professional auto repair shop. I appreciate how they worked with me.
Vehicle: BMW X3
Service Date: 05/01/2017
Review Created: 05/03/2017 12:24 PM
Chris H. on 04/28/2017
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Chris said he experienced quality workmanship and he has a relationship with them.
Vehicle: BMW 325i
Category: Service
Service Date: 03/31/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Michael C. on 04/26/2017
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Michael said this business made him feel very welcomed and they made him feel like a valued customer. He would like to keep up the good work.
Vehicle: Nissan Sentra
Category: Service
Service Date: 04/07/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 04/26/2017
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John said the service provided by this business was able to get his vehicle running beautifully.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 04/24/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Mason E. on 04/25/2017
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Mason said the business provided great service. They were super quick, they had really good communication and good customer service.
Vehicle: BMW 330i
Category: Service
Service Date: 04/21/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Crissy D. on 04/22/2017
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Crissy said this business did a good job.
Vehicle: BMW X5
Category: Service
Service Date: 04/21/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Kirk E. on 04/19/2017
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"Cost conscious "
Helped us get the basic repairs needed, and kept our budget in mind.
Vehicle: BMW X5
Service Date: 04/07/2017
Review Created: 04/19/2017 09:30 PM
Tyler G. on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tyler said this business keeps him updated and they have fair pricing.
Vehicle: Subaru Forester
Category: Service
Service Date: 04/14/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
William J. on 04/13/2017
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William said this business was efficient. They did a good job.
Vehicle: Lexus RX 330
Category: Service
Service Date: 04/11/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Coleen R. on 04/12/2017
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"Spencer and team consistently go above and beyond..."
The service at Spark's is phenomenal. I have been taking my car there for a few years now and they always leave me impressed. I straddle two cities and it isn't always easy to let go of my car when I am there, so they have often gone to my apartment and driven my car to their shop to do maintenance. They managed all of the repairs and insurance issues when my car was hit and I wasn't able to be there to deal with that mess. Hans is especially lovely and consistently blows me away with his attention to detail and willingness to go way out of his way for me. These guys are the best and I'm so grateful to have them caring for my vehicle.
Vehicle: Infiniti FX35
Service Date: 03/30/2017
Review Created: 04/12/2017 07:39 PM
George K. on 04/08/2017
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George said the service was great. They scheduled his appointment in a reasonable amount of time. He did not have to go back for anything. They have been servicing his vehicle for 20-30 years.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 03/28/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Chris K. on 03/30/2017
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Chris said they did a great job. He was really happy with their service.
Vehicle: BMW X5
Category: Service
Service Date: 02/17/2017
Review Created: 03/30/2017
This review was collected via phone interview by Customer Research Inc.
Joan P. on 03/29/2017
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"Simply the best!"
My sunroof was leaking and having a wet bum was not fun. I took it in to Sparks and Hans fixed. I asked what I owed and he said nothing! I am still in shock! That was nicest thing I have had happen in a long time. Thank you! I will be back!
Vehicle: Mercury Mountaineer
Service Date: 03/27/2017
Review Created: 03/29/2017 08:26 AM
Spencer W. on 03/29/2017
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Spencer said the employees are good, and they do quality work. They are honest people, and they do the job right the first time.
Vehicle: Mitsubishi Montero
Category: Service
Service Date: 02/24/2017
Review Created: 03/29/2017
This review was collected via phone interview by Customer Research Inc.
Andrea G. on 03/26/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Very friendly service; too expensive"
The staff was very friendly and helpful. However, I was quoted $600 for a service that I was able to get for $150 at another shop.
Vehicle: Ford Focus
Service Date: 03/24/2017
Review Created: 03/26/2017 12:11 PM
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