Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

526 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 18 minutes ago

Reviews


SZ
Susan Z.
Oregon City, OR
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Great customer service
This was our first visit since Sparks bought Dan's Auto Service, which we have used for many years. We were pleased with the service. They clarified the repairs needed and quoted us a price. Once they got working on the vehicle, the problem was slightly different than they thought and the labor was going to take another 2 hours. But, since they had quoted a price, they kept to the original quote. We also needed to have the car the next day, so the technician stayed over 2 hours after closing to finish the job in one day.

BM
Barbara M.
Oregon City, OR
Saab 9-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
"I'm a happy camper with Sparks!"
Sparks is always so friendly and accommodating. My car was having electrical problems that I was trying to trouble shoot myself because I didn't have funds until payday to have Sparks look at it. Sparks said all the signs are pointing to it needing a new ignition switch to which they ordered one but was able to stop order when they discovered that the switch had pop or something very sticky
had been spilled and must have leaked down to it. They were able to clean it up until it would start my car. They were super fair in billing me a very reasonable amount to fix my 2006 Saab 9-5. And as of a couple weeks later, my car starts up without a problem
every time. Thanks Wes and Sparks! From a loyal customer, Barbara M.

KB
Kathryn B.
Oregon
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Kathryn said that the service at this business was great. She would recommend them.
This review was collected via phone interview by Customer Research Inc.

BH
Brent H.
Portland, OR
Volkswagen Vanagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Brent said the service was good.
This review was collected via phone interview by Customer Research Inc.

VS
Victor S.
West Linn, OR
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Victor said the business did exactly what they said they would do and they delivered the vehicle on time. He stated that the staff are friendly and provided good service. He suggested that the scheduling and communication could be better facilitated through purely electronic systems rather than via voice systems.
This review was collected via phone interview by Customer Research Inc.

LM
Leslie M.
Oregon
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Leslie said the business got her in right away, even though she showed up on the spur of the moment. The staff was very friendly, and got the work done on time.
This review was collected via phone interview by Customer Research Inc.

JP
Joan P.
Oregon City, OR
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Honest, Hard-Working Mechanics
Our family has used Sparks for years and highly recommended them. My car is 21 years old but it’s a V8 with lots of life in it. Sparks keeps it safe and running great. Today I needed a new seatbelt for the driver. The car maker no longer makes belts for my car so Sparks worked on my old one, to get it working well but they are also contacting places that stock parts for older cars to replace it. I am an older single woman and I can always rely on Sparks to treat me the best way possible!

CN
Craig N.
West Linn, OR
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Craig said Spencer provided nice service. He was not disappointed with his service.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Oregon
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
David said the staff members were honest and told him about all the things that he would need to have serviced. They did not attempt to up sell him services that were not needed.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Lake Oswego, OR
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
John said the service went very well and he's been dealing with this business for a long time.
This review was collected via phone interview by Customer Research Inc.

LS
Leroy S.
Oregon
Cadillac Catera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Leroy said he thinks this business does a good job and he is very satisfied with what they did. He thinks everything has worked out fine.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Oregon
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Spoke with Nancy. She said she was happy with the service. The staff were very careful, helpful and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

DC
Dan C.
Oregon City, OR
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Dan said they did everything in a very timely manner. They were very prompt, courteous, and professional. Everything they stated was done. He cannot complain and was very pleased. If, he needs anything else, he'll get in touch with them.
This review was collected via phone interview by Customer Research Inc.

PM
Patrice M.
Oregon
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Patrice said the business had great customer service. They confirmed everything and it was all on time and as expected.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
West Linn, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Bill said they stayed true to the pricing and did what they said they would do, and kept him updated the whole way. He is very appreciative of them.
This review was collected via phone interview by Customer Research Inc.

DL
Danny L.
Oregon City, OR
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018
Great service!
Spencer, Wes and Crew are great! Personal and professional service.

DR
David R.
Oregon
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
David said he likes the service at this business.
This review was collected via phone interview by Customer Research Inc.

JL
Jeff L.
Clackamas, OR
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Jeff said the staff treated him very well, and offered him great care, and great service. The staff are excellent guys, excellent people and he's very happy.
This review was collected via phone interview by Customer Research Inc.

JM
Jenny M.
Oregon
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Jenny said they got her in without an appointment and her vehicle was done on time.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Oregon
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Gary said he received really good service at this facility. He stated it is a really good business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 526 in total