ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago
John B. on 02/17/2018
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John said he would recommend this business for service.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 02/14/2018
Review Created: 02/17/2018
This review was collected via phone interview by Customer Research Inc.
Sara S. on 02/15/2018
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"First Time Customer"
When I called to schedule the appointment I spoke with Spencer. I let him know that I was a new customer and decided to go with Sparks based on their Yelp reviews. He told me how hard they work for those reviews and he’s tried very hard to get the right team in place. I felt right away his sincerity. Finding a good mechanic you can trust isn’t easy. They called me with a quote after looking our car over and suggested the work to be done. Gave me the day/time it would be ready and it was ready right on time. Professional interactions and the car runs great! We will be back! Happy to support a local OC business.
Vehicle: Honda CR-V
Service Date: 02/13/2018
Review Created: 02/15/2018 05:00 AM
Bonnie L. on 02/15/2018
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Bonnie said this business was speedy. They did everything that was required and handled it efficiently.
Vehicle: Toyota Prius
Category: Service
Service Date: 01/29/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Jeremy W. on 02/14/2018
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Spoke with Sherry. She said the staff took great care of her vehicle.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 01/31/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Bruce P. on 02/13/2018
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"Good shop!"
The front office has always been very helpful with suggestions of best ways to accomplish getting my car fixed.
Vehicle: Honda Pilot
Service Date: 02/09/2018
Review Created: 02/13/2018 08:32 AM
Daniel H. on 02/12/2018
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"Professional service provided"
I wanted brake pads examined. It was recommended to me that I get my oil changed in the process so Sparks was able to save me the cost of inspecting the brake pads. Sparks also was able to resurface the rotors instead of having to purchase completely new ones. Sparks quoted me the price and even though it took them much longer to do an unforeseen amount of work (because of the unusual rotors) they only charged me the quoted price which I was happy about. They did a very professional job servicing my car. Thank you.
Vehicle: Dodge Colt
Service Date: 02/09/2018
Review Created: 02/12/2018 09:12 AM
Lacey C. on 02/10/2018
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"Not the cheapest shop but they know Volvos/BMW/Audi's"
I feel that Hans is forthcoming about the cost and time. There are 4 bays and plenty of techs whom are certified. Scheduling was only a week out. Though it's not the cheapest they know how to work on European cars and have access to their hard to find parts. Besides you should have thought about that before you got a European car! Friendly, waiting room with rest rooms, off of a bus line.
Vehicle: Volvo XC70
Service Date: 02/08/2018
Review Created: 02/10/2018 09:47 AM
Travis F. on 02/08/2018
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Travis said the business is great.
Vehicle: Toyota MR2
Category: Service
Service Date: 02/05/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Tami F. on 02/08/2018
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Tami said the business is nice.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 02/05/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Donna B. on 02/07/2018
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"Great staff!!! So glad to never have to use the Mercedes dealership again!!!"
Hans and Spencer take great car of their clients. Nice to find a local place and keep small business alive and well!!!
Vehicle: Mercedes-Benz SL-Class
Service Date: 02/05/2018
Review Created: 02/07/2018 11:04 AM
Sam M. on 02/05/2018
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"Great customer service & very good technically."
Hans was excellent in providing clear, concise easy to understand explanations of the mechanical problems we had. Work was done as described to our satisfaction.
Vehicle: Mazda Mazda3
Service Date: 01/17/2018
Review Created: 02/05/2018 06:43 PM
Franklin S. on 02/04/2018
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"Great service and turn around very trustworthy"
Hanz is the man, Love this place, dependable and trust worthy. 10/10
Vehicle: BMW X5
Service Date: 02/02/2018
Review Created: 02/04/2018 08:49 PM
Skyler C. on 02/02/2018
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Skyler said the business provided good service.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 01/24/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Stephen B. on 02/02/2018
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Stephen said the service was fantastic and the business had great customer service. However, the price was a little high.
Vehicle: Dodge Dakota
Category: Service
Service Date: 01/24/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Shelly M. on 02/01/2018
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"Very happy repeat customer "
For starters I am so very pleased Sparks moved to the new facility up the hill in Oregon City. It is now closer to my home if needed. The team is great to me when ever I need a question answered or assistance on either of my cars. I appreciate their honesty and fairness with pricing for the quality of work they do.
Vehicle: HUMMER H3
Service Date: 01/30/2018
Review Created: 02/01/2018 03:21 AM
Kara D. on 01/26/2018
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"Amazing"
Very professional and thorough. I really appreciated how they told me when and what my next major service interval was so I wasn’t surprised next time and I could budget accordingly.
Vehicle: Toyota 4Runner
Service Date: 01/25/2018
Review Created: 01/26/2018 08:17 PM
Bruce P. on 01/26/2018
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"Very Friendly and Honest"
Had a odd, subtle sound coming from the underside of my truck. They diagnosed it during an oil change. Gave me a decent price to fix.
Vehicle: Nissan Titan
Service Date: 01/24/2018
Review Created: 01/26/2018 09:53 AM
Carol F. on 01/22/2018
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"Another great experience at Sparks!"
Just had starter replacement and service work done - emergency. Needed the car done by day's end, because baby grandson in the hospital. Hans and Spencer made sure everything was done and ready by 5. Price was right, work done well. Car starts, runs good again. Thanks, guys!
Vehicle: Honda Civic Cpe
Service Date: 01/19/2018
Review Created: 01/22/2018 10:55 AM
Mary B. on 01/22/2018
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Mary said the staff is trustworthy, friendly and very good. She thanks them.
Vehicle: Plymouth Grand Voyager
Category: Service
Service Date: 12/19/2017
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Sherrie C. on 01/20/2018
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"Spencer and Hans"
I love this place and everyone that works there, would not go anywhere else. I live in Cascade Locks.
Vehicle: Honda Fit
Service Date: 01/17/2018
Review Created: 01/20/2018 09:30 AM
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