Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

555 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 23 days ago

Reviews


KP
Kelly P.
Oregon City, OR
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018
Great service
Great shop.

JW
Jack W.
West Linn, OR
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Good people, great service
My second service visit - could not feel better cared for!

LC
Larry C.
Oregon
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Larry said the service was good.
This review was collected via phone interview by Customer Research Inc.

LG
Litzi G.
Molalla, OR
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018 Category: Service
Litzi said the first person who spoke to her at the business was unclear.
This review was collected via phone interview by Customer Research Inc.

TS
Tanya S.
Oregon City, OR
Cadillac SRX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2018 Category: Service
Tanya said they are polite and she appreciates their explaining to her whatever they were doing. She said that the only thing she did not like was her battery died the day after she got her vehicle back. She does not know if it is normal procedure for the business to check it out during the service.
This review was collected via phone interview by Customer Research Inc.

MM
Marian M.
Oregon City, OR
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Marian said she did not appreciate the staff calling her to let her know all the things she needs.
This review was collected via phone interview by Customer Research Inc.

SS
Sara S.
Oregon City, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Excellent service!
This is my second visit to Sparks. They are quick, accommodating and reasonable. They are happy to answer my questions and don’t try to get me to do more repairs than I need.

JB
Janene B.
Oregon City, OR
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Janene said this business is great and she has used them for years.
This review was collected via phone interview by Customer Research Inc.

PB
Phillip B.
Oregon City, OR
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Recent Visit
Called to have some service done on my daughters 95 chevy Lumina. You got my car in and out with no problem and no pressure to have additional work done . Thanks !!

AK
Ace K.
Portland, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
1999 Honda CRV/ 208000 miles.
Great service, good people, skilled mechanics.

BB
Bob B.
Oregon City, OR
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018
Friendly and courteous servive
Had radiator flushed, coolant replaced and winter check. Antifreeze was over priced I thought and noticed the offer in your ad for 20 % off these services was not apparently given.

Otherwise ok.

KN
Kathleen N.
Oregon City, OR
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
First time @ Sparks
I was impressed with the professional atmosphere and the speed at which I was informed of the repairs that were needed. The work was completed in a timely manor and finished when promised. I also appreciated the advice on upcoming repairs that should be done, as soon as time allowed.

CR
Chris R.
Oregon City, OR
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Fantastic Service
Sparks Auto Service is the only place we will take our Subaru and Ford. The work is done right the first time and the staff is courteous and friendly. They not only do the work you ask them to, but spot potential problems in other areas and recommend when things need to be addressed. Our safety is their main concern.

GK
Gerald K.
Oregon
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Gerald said the business owner is proactive and helps his customers. He stated that the staff members are friendly and welcoming. They provide good quality service.
This review was collected via phone interview by Customer Research Inc.

FS
Frank S.
Oregon
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Frank said he is happy the business. Wes is enjoyable to speak too.
This review was collected via phone interview by Customer Research Inc.

TS
Toni S.
Oregon City, OR
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great service
Sparks Auto is efficient, honest and straight forward with the charges and the work needed.I was informed about the charges and work needed. Work completed when promised.
Spencer W. from Sparks Auto Service responded on 10/19/2018

We are very happy to hear of your good experiance. Thank you so much in taking the time to give us a review. Sparks is very lucky to have such amazing people to serve. See you next time. And, please we would also appreciate you recommending us to your friends and family. Cheers


MW
Mike W.
Oregon City, OR
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/15/2018 Category: Service
Spoke with Eddie. He said he was very disappointed with the mechanic. He stated he felt he was being badgered into additional services he did not want, and feels they need to work on their customer service. Eddie also said that the final amount of his bill kept fluctuating and he was unsure as to how much he would have to pay.
This review was collected via phone interview by Customer Research Inc.

RB
Rebecca B.
Oregon City, OR
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Rebecca said she appreciated the staff going above and beyond consistently for her . She always receives a fair price, and she receives rides when needed.
This review was collected via phone interview by Customer Research Inc.

NH
Nick H.
Portland, OR
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Nick said they were highly recommended to him and the price is right and they have a good reputation.
This review was collected via phone interview by Customer Research Inc.

JL
Jeff L.
Clackamas, OR
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Jeff said he liked the workmanship and honesty of the staff.
This review was collected via phone interview by Customer Research Inc.

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