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Springfield Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(4,101 Reviews)
70

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
176
Total ReScores
4.6
ReScore Average
70
Net Promoter Score ®

Business Details

About

At Springfield Hyundai, we have an extensive inventory of Hyundai vehicles and our primary concern is the 100% satisfaction of our customers. Springfield Hyundai is one of the premier dealerships in the United States. At Springfield Hyundai, we have an extensive inventory of Hyundai vehicles and our primary concern is the 100% satisfaction of our customers. Springfield Hyundai is one of the premier dealerships in the United States.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(610) 690-4604

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
754 Baltimore Pike Springfield, PA 19064
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(4,101 Reviews)

MC
gravatar
MICHAEL C.
Havertown, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/06/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service desk / bad mechanics / car burglarized
The actual mechanic-service is typically average at this location. The service desk workers are the only reason I returned..until now. My car was left on the lot for parts, and was burglarized despite supposedly having a lot attendant. My car was ransacked with alot of items left inbetween my seats and the center consul, as those were items undesirable to steal. The service manager shrugged it off by saying 'we did give you a discount on the brake fluid flush.." rationalizing the burglary. Where has customer service gone? LoL
Not Recommended
STEVE T M. from Springfield Hyundai responded on 08/06/2013 07:49 AM

Mr. Cohen

I sorry you though i was not concerned about your issue. I did not mean to give the impression I did not care. I was simply stating we are not respondsable for things left inside the vehicle. I states this on the work order you signed. I believe you were burglarized and I don't think it was from anyone who works here. I know my service advisor submitted a $80.00 discount for you and I believe you stated about $10.00 in change was missing. that in no way justifies your vehicle being burglarized. I am sorry this happen to you.

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