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SureCritic / Hyundai Dealer / Star Hyundai
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Star Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,070 Reviews)
58
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Score Details

5 stars
72%
4 stars
15%
3 stars
5%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
126
Total ReScores™
4.7
ReScore™ Average
58
Net Promoter Score ®

Business Details

About

Star Hyundai is conveniently located in Bayside, NY. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Star Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Star Hyundai is conveniently located in Bayside, NY. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Star Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(718) 631-6700
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
201-16 Northern Blvd Bayside, NY 11361
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,070 Reviews)
Write a Review
Recent Reviews
MY
gravatar
MARCELO Y.
Flushing, NY
2009 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/12/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
absolutely terrible
If giving them zero stars was an option, I would give them just that. All the guys are goofing off instead of working on the cars. I went in to get my rear crossmember replaced as per the recall on 2009 Sonatas, and they hadn't done the work and told me to leave the car there. What is so complicated with getting the work done, considering I dropped off my car early in the morning? The Hyundai website claims that the service should take no longer than 3 hours. When I got there in the afternoon, all the technicians were basically joking around and goofing off even though there was a good hour left to the working day. This service department likes to waste their customer's time. If you need your Hyundai serviced, go to a different dealer.
Not Recommended
ZACHARY L. from Star Hyundai responded on 12/12/2013 09:58 AM

I APOLOGIZE MR. YOON THAT YOU FEEL THAT YOUR TIME WAS WASTED PLEASE CALL US AND PERHAPS WE CAN DISCUSS YOUR EXPERIENCE IN  DETAIL.WE STRIVE TO MAKE THE SERVICE EXPERIENCE AS EASY AS POSSIBLE AND WE VALUE YOUR FEEDBACK.

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