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Stevens Creek Chrysler Jeep Dodge Ram

Average Score
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
1.5
(51 Reviews)
-100

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Stevens Creek Chrysler Jeep Dodge stocks a large selection of new and used Chrysler, Jeep and Dodge vehicles and a friendly and knowledgeable staff who will get your questions answered. Also, we offer professional Chrysler, Jeep and Dodge vehicle repair at our state of the art service facility. Stevens Creek Chrysler Jeep Dodge stocks a large selection of new and used Chrysler, Jeep and Dodge vehicles and a friendly and knowledgeable staff who will get your questions answered. Also, we offer professional Chrysler, Jeep and Dodge vehicle repair at our state of the art service facility.

Categories
Dodge Dealer, Car Maintenance, Auto Maintenance
Contact
(888) 838-6705
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
4100 Stevens Creek Blvd San Jose, CA 95129
Stevens Creek Chrysler Jeep Dodge Ram's Reviews
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
1.5
(51 Reviews)

TP
gravatar
Theodore P.
Saratoga, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/23/2014
verified customerVerified Customer
Category: Service
Didn't receive status updates along the way
Over promise, under deliver. Never called back to give me updates on progress. What was promised to be two days, took four and it was clearly due to lack of planning or internal coordination.
Specifically, I needed one part, a new bumper for a Jeep and eventually, on day three, they got to place the order. Then only a half day to install, but the three extra days without a car was unnecessary.
Not Recommended
Linda E. from Stevens Creek Chrysler Jeep Dodge Ram responded on 04/04/2014 04:04 PM

Theodore, your Service Advisor (Joe) informs me that part of the delay was in shifting gears from using MBO (sublet) => to reassigning this job to SCCJD.  Since you didn't want to have body work done, our Shop replaced the Right/Front Fender (dispatched to Repair Order #177371).

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