ReScore Reviews™ (6)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 1.83333/5rating 1.83333rating 1.83333rating 1.83333rating 1.83333
97% Would Recommend
100% Business Response
Latest Review 3 days ago
Susan S. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. "
Friendly, efficent, personal.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/20/2017 04:50 PM
Tim B., Srvice Manager at Superior Hyundai responded on 08/21/2017

Thanks for your great survey and comments. It's always a pleasure when you come in. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Tony H. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service "
I love the Service Dept. They are friendly and they have always taken great care of my car.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 03:39 AM
Tim B., Srvice Manager at Superior Hyundai responded on 08/21/2017

Thanks for your survey. Sorry we didn't reach our goal of 5 stars. Any suggestions to help us earn that last star please please let us know. Thanks again

Tim Bowden
Service Manager
256.236.7651
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable service"
5 star service. Fast and friendly. Highly recommend!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/17/2017 05:29 PM
Tim B., Srvice Manager at Superior Hyundai responded on 08/21/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Latanga M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly ppl"
Always willing and ready to take care of their customers.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 05:20 PM
Tim B., Srvice Manager at Superior Hyundai responded on 08/21/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Debrah S. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall on 2013 Santa Fe"
I had a recall on my 2013 Santa Fe. I also had the front brakes changed. The service was excellent. The service manager drove me home while this worked was preformed. These people at Anniston Superior Hyundai did a great job at making me feel good about being there. No problems with going there for future service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 11:06 AM
Tim B., Srvice Manager at Superior Hyundai responded on 08/21/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Richard D. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff"
Why not
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/15/2017 10:23 AM
Tim B., Srvice Manager at Superior Hyundai responded on 08/16/2017

Thanks for your great survey and comments. It's always a pleasure when you come in. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Jackie V. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repair"
The staff was very friendly and worked to repair my car in a timely manner.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 10:09 AM
Tim B., Srvice Manager at Superior Hyundai responded on 08/21/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Janice H. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love the friendly staff."
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/15/2017 03:48 AM
Tim B., Srvice Manager at Superior Hyundai responded on 08/16/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Laura B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, courteous"
I receive all maintenance from this dealership for my 2015 Sonata and have always been pleased. They always contact me with any information that wasn't discussed when I dropped the car off such as additional costs or other services they identify as necessary. I use the shuttle service to take me to work after dropping my car off, and it is prompt. I never have to wait more that 5 minutes for a driver.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/15/2017 03:44 AM
Tim B., Srvice Manager at Superior Hyundai responded on 08/16/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Michele H. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Service work was completed in a timely manner, and I was informed of future needs for my vehicle.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/14/2017 05:15 PM
Tim B., Srvice Manager at Superior Hyundai responded on 08/16/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to purchase a vehicle!"
Awesome!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 08/11/2017 11:42 AM
Tim B., Srvice Manager at Superior Hyundai responded on 08/12/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Terry C. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people great"
Very nice people
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 06:24 PM
Tim B., Srvice Manager at Superior Hyundai responded on 08/11/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Ann M. on 08/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"always accomodating"
The complimentary car wash was very sloppy. Inside windows were very streaked.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/10/2017 01:42 PM
Tim B., Srvice Manager at Superior Hyundai responded on 08/11/2017

Thanks for your survey. Sorry we didn't reach our goal of 5 stars. Any suggestions to help us reach that last star please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
William N. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, on time service. I like how their appointment system works and keeps down time to the minimum."
Excellent Service department. Friendly and conscientious people. Customer oriented.
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 02:49 PM
Tim B., Srvice Manager at Superior Hyundai responded on 08/09/2017

Thanks for your great survey and comments. It's always a pleasure when you come in.  If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Ted H. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient"
It may seem like a small thing, but my windshield wipers work like magic. Thank you for that expertise.
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/09/2017 12:30 PM
Tim B., Srvice Manager at Superior Hyundai responded on 08/09/2017

Thanks for your great survey and comments. It's always a pleasure when you come in.  If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Verified Customer on 08/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Costly suggestions and bad news both times I've been. "
Glad I could use this Dealership this time.
It's Close to Home.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 10:02 AM
Tim B., Srvice Manager at Superior Hyundai responded on 08/09/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Maureen C. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied Customer"
I was pleased with the service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/09/2017 09:58 AM
Tim B., Srvice Manager at Superior Hyundai responded on 08/09/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Manuel M. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You are treated like a realperson, not just a number. You are family."
The entire team are top notch in my book. From the initial phone call to set up appointment right down to check out.!!
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/08/2017 10:50 PM
Tim B., Srvice Manager at Superior Hyundai responded on 08/09/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Michael S. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Nice staff
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/05/2017 04:37 PM
Tim B., Srvice Manager at Superior Hyundai responded on 08/07/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Verified Customer on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine service performed without the drama of unnecessary, "money-making" service options. "
Very good service.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/05/2017 03:35 PM
Tim B., Srvice Manager at Superior Hyundai responded on 08/07/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Displaying Review 1 - 20 of 407 in total