The Auto Shop


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

326 Reviews

99% Would Recommend
Latest Review 9 months ago

Review for The Auto Shop
Julian R. on 02/10/2015
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Julian said he was not very happy with his experience. The business changed his belt but did not fix his light problem. Based on his experience he would not recommend this business for service.
Vehicle: Lexus IS 250
Category: Service
Service Date: 01/30/2015
Review Created: 02/10/2015
This review was collected via phone interview by Customer Research Inc.
Jim a., Owner at The Auto Shop responded on 02/12/2015

Julian ,    
    You had aftermaket lamps you bought online,    You did not want to pay for the ones from Toyota because you said they cost too much.  The fix for your car is what I expalained to you and wrote on your invoice in which you signed.   You had another lamp that you got of out your car and I installed it.   It also was not a Original Part from the dealer.   I spent almost two hours with you explaining what I was checking and why.  I even asked you to let me know if the light that you fixed it.  Never heard back.   Hope you get it fixed.

Jim 




Jim Barlogio
Owner-
The Auto Shop
559*734*2886
Jim a., Owner at The Auto Shop responded on 02/12/2015




Jim Barlogio
Owner-
The Auto Shop
559*734*2886
Jim a., Owner at The Auto Shop responded on 02/17/2015

  Your reason for a 2 star was not truthful and unfair .    You choose to omit what really happened. 




Jim Barlogio
Owner-
The Auto Shop
559*734*2886