ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 3 days ago
MIKE P. on 12/01/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Prompt delivery "
Good work
Vehicle: Chevrolet Traverse
Service Date: 11/29/2016
Review Created: 12/01/2016 09:25 AM
ROBERTA K. on 11/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great customer service. "
Friendly. Customer service. Prices
Vehicle: Ford Focus
Service Date: 11/05/2016
Review Created: 11/27/2016 03:57 AM
ADRIANNE O. on 11/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Adrianne"
Adrianne was the bomb!! She was so nice and helpful!!
Vehicle: Chevrolet Blazer
Service Date: 10/31/2016
Review Created: 11/22/2016 05:19 AM
Andrew P. at Tilden Car Care responded on 11/22/2016

GREAT CUSTOMER!

RICHARD D. on 11/21/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service, fair price"
Inexpensive repairs, friendly staff . My only complaint is that they do not reset the oil life indicator.
Vehicle: Volvo S60
Service Date: 11/19/2016
Review Created: 11/21/2016 12:50 PM
Andrew P. at Tilden Car Care responded on 11/22/2016

WE WILL LOOK INTO YOUR OIL RESET ISSUE. WE APOLOGIZE FOR THE INCONVINIENCE.

Angelo H. on 11/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Angelo said this business drove him home, while the service was being performed. They picked him up after everything was completed.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/10/2016
Review Created: 11/15/2016
This review was collected via phone interview by Customer Research Inc.
Andrew P. at Tilden Car Care responded on 11/22/2016

THANKS FOR YOUR BUSINESS!

Kat P. on 11/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kat said this business always has great customer care, they always do what they need to do and they never try to push anything else on their customers. Overall, they are a great facility to go to. She said her vehicle use to be a death trap and they made it safe for her to drive, until she was able to purchase a new vehicle. She knows them personally and they are very friendly. They are great to work with. However, they were suppose to print her out an itemized sheet on what they were going to do to her vehicle, since it was an accident and she still has not received it. When she spoke with one of the employees, he even asked for her email address and told her he would send it, no later than Monday. She still has not received anything, nor has she heard from them.
Vehicle: Nissan Sentra
Category: Service
Service Date: 11/04/2016
Review Created: 11/11/2016
This review was collected via phone interview by Customer Research Inc.
Andrew P. at Tilden Car Care responded on 11/22/2016

SORRY FOR THE TARDINESS ON THE ESTIMATE. PLEASE LET  US KNOW IF THERE IS ANYTHING ELSE WE CAN DO FOR YOU. 

Georgia K. on 11/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jack. He said he would recommend the business for service.
Vehicle: Chrysler 200
Category: Service
Service Date: 11/03/2016
Review Created: 11/07/2016
This review was collected via phone interview by Customer Research Inc.
Andrew P. at Tilden Car Care responded on 11/10/2016

THANKS FOR BEING SUCH A LOYAL CUSTOMER!

Kenya R. on 11/05/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kenya said the staff offered good service.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 11/02/2016
Review Created: 11/05/2016
This review was collected via phone interview by Customer Research Inc.
Andrew P. at Tilden Car Care responded on 11/10/2016

THANK YOU FOR THE KIND WORDS.

JOHNNA J. on 11/04/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Caring Business"
I called Tilden and spoke with a gentlemen named Brad about some issues on my car. I had recently took my Honda into the Honda dealership for an air bag recall and they gave me a list of things that needed to fixed (which was over $2,00.00) if I got it fixed there. Brad told me to bring it in and that they would look over what Honda had said. I did and out of 7 things that Honda said needed to be fixed - only 3 actually needed to fix repaired. And the cost was very reasonable. I will do business with Tilden from now on. Thank you for being an HONEST Company.
Vehicle: Honda CR-V
Service Date: 11/02/2016
Review Created: 11/04/2016 12:57 PM
Andrew P. at Tilden Car Care responded on 11/05/2016

THANKS FOR YOUR CONFIDENCE IN OUR SERVICE, PLEASE CALL US WITH ANY QUESTIONS OR LET US KNOW IF THERE IS ANYTHING YOU NEED.

Juan O. on 11/04/2016
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Juan said the business is quick and courteous.
Vehicle: Nissan Rogue
Category: Service
Service Date: 11/01/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
Andrew P. at Tilden Car Care responded on 11/10/2016

THANK YOU FOR YOU TIME!

Joel W. on 11/04/2016
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Joel said this business does a fantastic job and they are a fantastic group of people. He uses them for everything on his vehicle. They are very good, fast, prompt, and they let him know what is going on. He stated he highly recommends them to anyone for all of their needs.
Vehicle: Cadillac CTS
Category: Service
Service Date: 11/01/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
Cody S. on 11/04/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Cody said the service was professional, friendly and timely. The employees did a great job. However, there were footprints that were not his, on the floor of his vehicle.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/01/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
Willie J. on 11/04/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Willie said they did a good job and he had quick service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 11/01/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
STEVE R. on 11/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convience and good place"
Never had any issues here at all.
Vehicle: Dodge Pickup
Service Date: 10/20/2016
Review Created: 11/03/2016 11:07 AM
Andrew P. at Tilden Car Care responded on 11/04/2016

THANKS FOR THE KIND WORDS

Christopher T. on 11/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christopher said they did a great job.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/31/2016
Review Created: 11/03/2016
This review was collected via phone interview by Customer Research Inc.
Andrew P. at Tilden Car Care responded on 11/05/2016

THANKS FOR THE KIND WORDS.

JERRY S. on 11/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Tilden's is a great place to take your car. They treat you right.
Vehicle: Toyota Highlander
Service Date: 10/31/2016
Review Created: 11/02/2016 06:22 PM
Andrew P. at Tilden Car Care responded on 11/03/2016

THANKS FOR THE COMPLIMENT. SEE YOU AT YOUR NEXT SERVICE.

TERRY H. on 11/02/2016
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"Where the hell was Brad at ?"
no he can't have a day off, hell no, he can't even go on vacation, no no no!!! He must be there 24/7 365 days a year!! Brad is the backbone & brains of this successful business venture and he must be there all of the time.. No he can't go to Lake Lewisville and play on the pontoon boat either.... Got that ?
Vehicle: Cadillac CTS
Service Date: 11/01/2016
Review Created: 11/02/2016 03:17 AM
Andrew P. at Tilden Car Care responded on 11/02/2016

THANKS, WE WILL LET HIM KNOW!

RON P. on 10/29/2016
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"Great Service!"
This place is awesome! I've bought 2 complete sets of tires from them and would buy from them again!
Vehicle: Jeep Wrangler
Service Date: 10/27/2016
Review Created: 10/29/2016 02:50 PM
Andrew P. at Tilden Car Care responded on 11/05/2016

THANKS FOR EVERYTHOMG!!

Victor V. on 10/28/2016
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Victor said he has always taken his vehicle to this business and they've always done an amazing job for him.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 10/25/2016
Review Created: 10/28/2016
This review was collected via phone interview by Customer Research Inc.
Andrew P. at Tilden Car Care responded on 11/02/2016

THANKS FOR THE CONFIDENCE IN OUR SERVICE!

C.l. C. on 10/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
C.I. said they took really good care of him and they did a good job.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 10/25/2016
Review Created: 10/26/2016
This review was collected via phone interview by Customer Research Inc.
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