Review for Titus Will Collision Center
Dan M. on 07/06/2013
Dan said he is not happy with his experience because he dropped his vehicle off with a half of tank of gas and when he picked it up it was empty. The last time he came in he had a quarter of a tank when he dropped it off and was empty when he came to pick it up. He emailed Bill the manager about it but he has not received a response back. He doesn't want compensation back but he wants the business to know someone is stealing gas and they need to be aware of it. He is happy with the quality of the repair for the most part but the rear bumper needs to be realigned. They did not update him but just let him know when it was ready. His estimator was very belligerent and told him he was not going to have a perfect vehicle and there was always adjustments to be made. The personnel was great just not the estimator. He had no communication with the business. He would recommend for the quality of the work but not the estimator.
Service Date: 06/07/2013
Review Created: 07/06/2013
This review was collected via phone interview by Customer Research Inc.