Toyota of Puyallup

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Review for Toyota of Puyallup
THERESA S. on 05/22/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"bad camera installation"
My camera was replaced but now it is aimed at the rear bumper and I cannot see the ground directly behind my car. This is not the view I saw in the test car I drove or from the first camera in my car.
Category: Service
Service Date: 04/11/2015
Review Created: 05/22/2015 12:37 AM
Rich C. at Toyota of Puyallup responded on 05/26/2015

Hello and thank you so much for the feedback.  I'm sorry to hear about this mistake!  Just for clarification, are you referring to when you brought your vehicle back to us in early April to check out the moisture concern in the back up camera?  It looks like a different company than us did the installation of that component.  I'm happy to coordinate repairs on this for you if there is still a need!  We certainly don't want you to have to live with this condition if it is not correct!  Please let me know so I'm able to coordinate this with the installing company if you'd like.  They're usually very flexible and we can accommodate this with relatively short notice I'd think.
Thanks again for the feedback and I'm happy to help make this right!

Rich Conley
Toyota of Puyallup