Toyota of Puyallup

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

8077 Reviews

96% Would Recommend
Latest Review 17 minutes ago
Review for Toyota of Puyallup
NIOMI T Z. on 06/19/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Immediate Attention to Issues"
I purchased a 2015 Toyota Prius and added the Zurich package. Sometime after this was done, it appears that the humidity cause the cabin filter to mold up (as it was not a problem prior). I had called the service department a few times, but had not made the connection and only mentioned the smell. I decided to email the manager once I realized that it was possibly the humidity from the work that was done for the interior and he handled it immediately. I paid for the new filter, but they took care of the odor free of charge. THANK YOU!!!!
Category: Service
Service Date: 06/18/2015
Review Created: 06/19/2015 03:27 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 06/21/2015

Hi Niomi. We're so glad to hear we were able to help you with your Prius and that all is well again. We really appreciate your positive review. We'll see you next time!

Kerry Sawyer
President & General Manager
Toyota of Puyallup